After several phone calls between us and the hotel we finally had two cottages reserved to celebrate my friend's birthday. Several days later we received a call from another reservation specialist who asked whether we were still intending to reserve a room - they did not show it in their computer! Finally, that was taken care of. We noted to him (as we had the first person) that we would be arriving by boat and wanted to make sure that we would have dock space. Not a problem. Dinner reservations, please. Well, that's where it got interesting. It seems the restaurant is closed on Tuesday evenings. But, the man assured us - there are plenty of places just a short drive away in Coupeville. Did I mention we were arriving by boat? Did the hotel have a van or car service? No. Were taxis very available? (This is a VERY small town on an island near Seattle). No, not really. Well, what to do about DINNER. I decided to bring dinner with because we paid extra for the cottage with a kitchen unit. We would have a deck (lovely, we were told) a bbq and a limited, but very efficient kitchen.
Long story short....we arrived and checked in. The cottages are, ahem....rustic, to say the least. Clean, but I felt like they had been furnished at Goodwill. Vintage, but without charm. The deck and deck furniture covered in leaves like it had not been attended to in quite some time. The cottage kitchen - not at all possible to serve a meal (even a fully prepared one) from it. So, it's a lovely day in late July on Puget Sound and we have a birthday to celebrate with food to be eaten but no way to eat it. What to do? We went to the main lodge and explained our dilemma to the receptionist. "Go to the tavern (which is closed), I will bring what you need." She promptly arrived with utensils and serving pieces and plates and water. And we proceeded to have one of the best birthday parties in years. Four of us in a closed restaurant with wonderful food and drink and no one bothering us for orders or refills or tips! We laughed at the absurdity and the uniqueness of the situation and were glad we were there to do that.
So, it's difficult to be too hard on them when we made the best of a situation (with help from the staff) but the reality is - we won't go back. We paid over $200/night for a kitchen unit that we couldn't use in a hotel that had no restaurant and stayed in a unit that felt a little like a time warp.
Other people's comments regarding the breakfast were true. Comments about the overall condition of the hotel, the amenities - all true. How nice the staff is - true. So - travelers, be advised.
- Official Description (provided by the hotel):
- The Captain Whidbey Inn is an enchanting log inn that was hand-built in 1907. Located on the shores of Penn Cove inside the Ebey’s Landing National Historical Reserve, the Inn is centrally located for nature enthusiasts, island explorers and those seeking the charm of historic Northwest towns by the sea. Activities popular with guests include hiking, kayaking, cycling, antiquing, horseback riding, fishing, wine-tasting, and beachcombing. With both rustic and modern accommodations, the Captain Whidbey Inn offers three types of lodging: quaint log-walled rooms in the inn itself, romantic private waterfront cabins, and the more modern Lagoon rooms. Guests staying at the Inn will enjoy the various water views on the property and from many guest rooms, on-site dining in our restaurant, a fun happy hour in the tavern, Complimentary continental breakfast, parking and WiFi are included in each reservation. ... more less
- Reservation Options:
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- Also Known As:
- The Captain Whidbey Hotel Coupeville
- Captain Whidbey Inn Coupeville, Whidbey Island, Washington