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“Great location and very nice renovations”

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Courtyard Philadelphia Downtown
Ranked #16 of 89 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersBronze level
Reviewed 8 April 2014

This hotel has been recently renovated and is very tastefully decorated. The location can't be beat. I was there for a conference at the convention center and it was a very short walk (1.5 blocks) to the convention center. Additionally, the Reading Terminal Market is the same distance. Macy's is a block away and my room overlooked city hall. The staff was friendly and helpful with directions, getting cabs and making suggestions. Housekeeping kept my room looking great.

  • Stayed: April 2014, travelled on business
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Thank rebeccam2565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David K, Assistant General Manager at Courtyard Philadelphia Downtown, responded to this reviewResponded 10 April 2014

Dear rebeccam2565,
Thank you for choosing Courtyard Philadelphia Downtown during your recent visit to the area. Thank you for your positive comments about our excellent location. We believe that we provide the best possible rooms, services, and amenites with a location providing easy access to all of the attractions to Center City. The Reading Terminal Market is truly a unique experience. We look forward to your return soon, whether for business or pleasure.

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989 - 995 of 1,086 reviews

Reviewed 8 April 2014

I stay in a lot of hotels, and a lot of Marriotts, for work. This was a pleasant surprise since I was counting on the typical Marriott experience, yet if was a bit more upgraded than normal. This hotel was part of a large conference, and often hotels are overwhelmed with the size. The sister hotel next door was a bustle of attendees fighting for bar space, lobby seats, and elevators. I found the Courtyard Marriott surprisingly quiet and civil. My king room had obviously just been renovated, and I loved the space and decor. Very relaxing. The bed was a bit too firm for my taste, but the pillows were exactly as I like them and I was quite comfortable. Kudos Courtyard Marriott, you validated why I choose you first when I have to travel.

Room Tip: Request a renovated king room.
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  • Stayed: April 2014, travelled on business
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Thank cnyth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David K, Assistant General Manager at Courtyard Philadelphia Downtown, responded to this reviewResponded 10 April 2014

Dear cynth,
Thank you very much for choosing Courtyard Philadelphia Downtown during your recent visit to the area. Like yourself, our guests comment that we provide an outstanding facility to meet all of their needs while visiting the area for business, convention, or pleasure travel. While we have 499 rooms, and are the largest Courtyard hotel in the United States, we strive to provide a boutique hotel experience, with a focus on relaxation. As you mentioned, our hotel was recently renovated with a custom decor unique to this hotel, and provides some of the best views of the city. We look forward to your staying with us again soon.

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Reviewed 8 April 2014

No one wants their school age daughter to catch the flu on a family vacation, but when she does, you want the kind of support the staff at the Courtyard by Marriott Philadelphia provides in spades. They were thoughtful, kind, and extremely responsive for such a large hotel, especially Moise on the janitorial crew. He provided extra towels and bedding whenever we called and cleaned the room spotless, no doubt helping the rest of us avoid catching the 24-hour flu.

  • Stayed: April 2014, travelled with family
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Thank Bruce U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David K, Assistant General Manager at Courtyard Philadelphia Downtown, responded to this reviewResponded 10 April 2014

Dear Bruce U,
Thank you for choosing Courtyard Philadelphia Downtown during your recent trip to the area. We are very sorry to hear that your daughter became ill during your trip, but very pleased to hear that our staff providing the assistance and support you needed. We are very thankful to have excellent staff members such as Moise, and greatly appreciate your mentioning him. We hope that you will come back soon so that your daughter can have a full vacation in Philadelphia!

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Reviewed 7 April 2014

Nice hotel, the room was a good size and was clean and newly decorated. Our room had a lovely view of the city. The hotel is in a great location for exploring Philadelphia. Reception staff were pleasant.

  • Stayed: March 2014, travelled with family
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Thank FionaVictoria1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David K, Assistant General Manager at Courtyard Philadelphia Downtown, responded to this reviewResponded 10 April 2014

Dear snozzerWestYorkshire,
Thank you for choosing Courtyard Philadelphia Downtown, we greatly appreciate it. As you mentioned, our hotel does have larger rooms than is typically seen in downtown hotels. In addition, we have high ceilings due to our hotel being an historic building from 1926.
We also recently completed a customized renovation to have a very unique look within the Courtyard Brand. We thank you for your comments about our staff, we are very proud of the excellent service the provide. We look forward to your return soon.

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Reviewed 7 April 2014

Located convenient to the convention center and Reading Terminal, the Courtyard has been newly renovated on the upper floors and is in the process of a total renovation. Our room had a nice view of the city towards the river, fun decor and very comfortable bed. The service was friendly and helpful and i would strongly recommend staying here.

Room Tip: Higher floors have been recently renovated
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  • Stayed: January 2014, travelled as a couple
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Thank VacaAllie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David K, Assistant General Manager at Courtyard Philadelphia Downtown, responded to this reviewResponded 10 April 2014

Dear VacaAllie,

Thank you for choosing Courtyard Philadelphia Downtown. We greatly appreciate it. As you mentioned, our hotel, which is an historic building from 1926, recently has undergone a complete customized renovation of our rooms, and I am pleased to report that we are 100% complete. We are happy that you enjoyed our excellent location in the heart of Center City, and look forward to your return soon.

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Reviewed 6 April 2014

Fantastic location - only a block from City Hall, two blocks from Love Park, and one block to the amazing food-filled Reading Market. Excellent service - the maintenance workers and house cleaners were exceptionally nice. However, I came back to my room twice in four days to find that it was not cleaned and I had to request the room cleaning service (which was prompt) and there was a huge leak in my room that almost destroyed my laptop (they moved us to another room).

  • Stayed: April 2014, travelled on business
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Thank NEtravels1220
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David K, Assistant General Manager at Courtyard Philadelphia Downtown, responded to this reviewResponded 10 April 2014

Dear TTrust,
Thank you for choosing Courtyard Philadelphia Downtown. We appreciate your positive comments about our excellent location, with easy access to attractions such as Love Park and the amazing Reading Terminal. We also appreciate your comments about our staff, as we are very proud of the excellent service they provide. We do apologize for the missed cleaning of your room, and assure you that this is a rare situation. We look forward to your returning to our hotel soon.

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Reviewed 4 April 2014 via mobile

Staff was wonderful. From the check in clerk that changed our room immediately upon request to the person that located a sippy cup in our valeted car so we didn't have to go, they were excellent and friendly. No concierge but the front desk staff helped with cabs and restaurant recommendations. I was traveling for a conference and brought my family. I would go back again.

Stayed: April 2014, travelled with family
1  Thank Leah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David K, Assistant General Manager at Courtyard Philadelphia Downtown, responded to this reviewResponded 10 April 2014

Dear Leah H,
Thank you very much for choosing Courtyard Philadelphia Downtown. We greatly appreciate your positive comments about our staff, we are very proud of the excellent service they provide. As you were here for a convention, you could see that our hotel offers a unique experience as the largest Courtyard in the United States, with a recently renovated historic building, 1 block from the convention center. We hope that you will return soon to enjoy all of the other great attractions Philadelphia has to offer.

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Additional Information about Courtyard Philadelphia Downtown

Address: 21 N Juniper Street, Philadelphia, PA 19107-1901
Region: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Green Hotel in Philadelphia
#14 Family Hotel in Philadelphia
#17 Romantic Hotel in Philadelphia
#18 Business Hotel in Philadelphia
Price Range: £115 - £286 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Philadelphia Downtown 3.5*
Number of rooms: 498
Official Description (provided by the hotel):
The historic Courtyard Downtown Philadelphia, PA Hotel is located in the heart of the Business District across from City Hall and is one short block away from the Pennsylvania Convention Center. Our downtown Philadelphia hotel accommodations reflect the grandeur of their 1926 origins and feature 11' ceilings, i-Home radio docking stations and complimentary Wi-Fi access. Our 15-floor, 498-room hotel is listed on the "National Register of Historic Places" and stands as a charming testament to time with unique architectural details. Enjoy a variety of hotel amenities, including a fitness center and our on-site restaurant, NINETEEN 26. This Philadelphia downtown hotel is convenient to the Historic District, University of Pennsylvania, Independence Hall and renowned restaurants and shopping. Here at our Philadelphia Historic District hotel we offer over 10,000 sq. Ft. Of flexible meeting space which is the ideal home for group meetings, special occasions and weddings in downtown Philadelphia, PA. ... more   less 
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Also Known As:
Courtyard Philadelphia Downtown Hotel Philadelphia
Philadelphia Courtyard
Philadelphia Marriott

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