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“Great Location, Nice Clean Rooms and Fine Service”

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Courtyard Philadelphia Downtown
Ranked #19 of 85 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersBronze level
New York, New York, United States
Level Contributor
329 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 189 helpful votes
“Great Location, Nice Clean Rooms and Fine Service”
Reviewed 12 June 2014

Arrived for a weekend stay and no real surprises. Check-in was simple and quick but the loading/unloading valet area was a zoo. Be prepared to wait for your car and to load/unload. You can find cheaper alternates to the $50 per day valets service by searching PhilaPark online (approx $30 per day). We stayed in room 206 and the room was immaculate, very nicely sized, lots of light and beautiful view of the City Hall. Bathroom was spotless as well. Plenty of toiletries and towels. Bed was unfortunately very soft (sinking in feeling) but pillows very comfortable. AC worked fine as well. Location is very convenient as you are literally across the street from City Hall and in center of town. Plenty of shopping. restaurants, nightlife etc within walking distance. We walked to historic area in less than 20 minutes and Reading Terminal Market is less than 3 blocks away so definitely stop over there. We did notice a few homeless persons by the hotel and the occasional request for monetary help.

In terms of breakfast, the hotel has a restaurant Nineteen26 on the main floor. Breakfast brunch will set you back approx $19 per person. You have a nice selection of hot dishes as well as eggs, omelets, breads/pastries, hot and cold cereal, fresh fruit, yogurt, juice and tea/coffee. Only negatives we experienced was sort of being rushed out by getting check literally while only there 10 minutes in midst of eating breakfast. Also not a fan of spraying table cleaning solutions near persons dining. Other than that, food was very good and extremely plentiful.
We will definitely return as its a great value to stay in center city in such a hotel.
Kudos Courtyard!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eminker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David K, Assistant General Manager at Courtyard Philadelphia Downtown, responded to this review, 7 July 2014
Dear eminker,

Thank you very much for staying with us at Courtyard Philadelphia Downtown.
We greatly appreciate your positive comments about our decor, staff, and historic building, with easy access to Reading Terminal and all of the other great things Philadelphia has to offer.
We also appreciate your comments about our small front driveway and of course do offer our guests information as to where they could park themselves.
We do look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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896 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (210)
Date | Rating
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English first
New York City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 June 2014

I visited for a long weekend with family and we couldn't have been in a better location for getting around the city. The service was very good and fast and our room had a beautiful view of city hall.

The lobby and bar are great, and all the employees were always smiling and very helpful.

Room Tip: Ask to face east, for a view of city hall.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katherine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alhambra, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 June 2014

This Courtyard is right in the center of downtown Philadelphia. Right next to City Hall and a short walk to the Convention Center and Reading Terminal Market. It is also a short subway ride to Citibank Park and the rest of Philadelphia's sports arenas. it couldn't have been any more convenient for us. The hotel itself was beautiful and the room we got was amazing. I can't think of one way this hotel could improve. A true value when you compare it to the hotels that are adjacent to it. If we're ever back in this area, we will check here first!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank glenn_isai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David K, Assistant General Manager at Courtyard Philadelphia Downtown, responded to this review, 16 June 2014
Dear glenn_isai
Thank you very much for choosing Courtyard Philadelphia Downtown during your recent trip to the area.
We really appreciate your comments about our outstanding location in the heart of Center City, with easy access to dining, transportation, and all the great attractions Philadlephia has to offer.
As the largest Courtyard by Marriott in North America, and having completed a customized renovation, we truly believe that we offer the best value in Philadelphia and are very happy that you agree.
We look forward to your staying with us again soon.
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New York, New York
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 9 June 2014

This is a very nice hotel. Perfect location and very clean. Our room had and nice sized sleeping and work area. It was actually too big and some of the space seemed wasted but I'd rather that than not enough space. It has a great Center City location, however, that comes with a trade off. The valet parking is a little slow. The guys try hard but it is just a congested area without much space to work. Just keep in mind that it takes awhile to get your car.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lut5556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David K, Assistant General Manager at Courtyard Philadelphia Downtown, responded to this review, 16 June 2014
Dear lut5556,
Thank you very much for staying with us at Courtyard Philadelphia Downtown during your recent trip to the area.
We appreciate your comments about our room size, as an historic building we have the good fortune to have high ceilings and many upgraded rooms which are larger than normal.
Thank you for your comments about our valet parking, yes we do have a very small driveway but we are very fortunate to have an excellent staff who handles valet parking and retrieving in the most efficient manner possible.
We do look forward to your staying with us again soon.
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Level Contributor
78 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 June 2014

Perfect center city location right next to City Hall. Easy access to the subway system both El and Broad Street lines. Very short walk to Reading Terminal Market that has good food with eclectic flavors and choices. Starbucks in the lobby makes early morning start easy and fast. If you prefer Dunkin Donuts there is one right next door. Fast efficient check in. Many parking garages to choose near by for $22-29 for 24 hours. Will stay here again. Pic is view from the room.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dme44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David K, Assistant General Manager at Courtyard Philadelphia Downtown, responded to this review, 16 June 2014
Dear dme44,
Thank you very much for choosing Courtyard Philadelphia Downtown during your recent visit to the area.
We are pleased that you enjoyed our hotel's outstanding location, with easy access to dining choices including the wonderful Reading Terminal Market.
Thank you for your positive comments about our services, we know that a great cup of coffee first thing in the morning is very important to business and leisure travelers.
We appreciate your comments regarding parking options, we are always pleased to communicate to our guests the option of self parking for a reduced fee. However, if you will be coming and going our valet parking offers in and out privileges 24 hours a day.
We do hope that you will stay with us again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 June 2014

This newly renovated property in the beautiful old City Hall Annex is comfortable, clean, and convenient. Rooms are very modern and functional but still welcoming. Cleanliness was excellent and staff was on their game. Nice fitness room. Outstanding location, a short cab ride from 30th St Station and right in the middle of downtown, steps from the Reading market. Very minor suggestions for improvement: 1) a hotel this nice should have actual glasses in the rooms, not just paper cups like a motel; 2) along similar lines, the in-room coffee service should include tea, as not everyone likes coffee. But overall, a great experience and I would come back any time.

Room Tip: A minor watchout - Floor 1 in the elevator is not the ground floor but a conference room floor, you...
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geoffrey L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David K, Assistant General Manager at Courtyard Philadelphia Downtown, responded to this review, 16 June 2014
Dear Geoffrey L,
Thank you very much for staying with us at Courtyard Philadelphia Downtown during your recent visit to the area.
We appreciate your positive comments about our excellent location, in the heart of Center City Philadelphia. We also appreciate your comments regarding the quality of our facility and our excellent long term staff, which we are very proud of.
Our guest rooms do offer actual glasses for drinking, in addition to paper cups for coffee. However, it is very possible that you did not notice as the glasses are under the sink with the new configuration of our rooms. We will work on making them more prominent.
Thank you for the comments about the elevator floor numbers, as an historic hotel we were required to maintain the original floor numbers. You don't see Mezzanine levels too often anymore!
We do hope that you will stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
GlobalTraveler
Level Contributor
222 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 3 June 2014 via mobile

Not your standard Courtyard. Apparently, largest Courtyard in the marriott chain - restored historic city hall annex ( circa 1926). Comfortable, slightly nicer than most Courtyard properties (crown molding, tile shower). 4-star instead of 5 due to mediocre bedding. Would definitely return - killer location.

Stayed June 2014, travelled on business
Helpful?
Thank seaskills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David K, Assistant General Manager at Courtyard Philadelphia Downtown, responded to this review, 16 June 2014
Dear seaskills,

Thank you very much for choosing Courtyard Philadelphia Downtown during your recent visit to the area. Yes, you are correct that our hotel is the largest Courtyard in North America and also in a historic building.
In addition, our hotel received a customized renovation earlier this year that you will find in no other hotel of any brand, which truly gives us a unique look within the city and within the Courtyard Brand.
We are very fortunate to have an outstanding location in the heart of Center City and are pleased that you enjoyed the area.
We do hope that you will stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard Philadelphia Downtown

Property: Courtyard Philadelphia Downtown
Address: 21 N Juniper Street, Philadelphia, PA 19107-1901
Region: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Green Hotel in Philadelphia
#17 Romantic Hotel in Philadelphia
#18 Business Hotel in Philadelphia
#19 Family Hotel in Philadelphia
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Courtyard Philadelphia Downtown 3.5*
Number of rooms: 498
Official Description (provided by the hotel):
The historic Courtyard Downtown Philadelphia, PA Hotel is located in the heart of the Business District across from City Hall and is one short block away from the Pennsylvania Convention Center. Our downtown Philadelphia hotel accommodations reflect the grandeur of their 1926 origins and feature 11' ceilings, i-Home radio docking stations and complimentary Wi-Fi access. Our 15-floor, 498-room hotel is listed on the "National Register of Historic Places" and stands as a charming testament to time with unique architectural details. Enjoy a variety of hotel amenities, including a fitness center, indoor pool and our on-site restaurant, NINETEEN 26. This Philadelphia downtown hotel is convenient to the Historic District, University of Pennsylvania, Independence Hall and renowned restaurants and shopping. Here at our Philadelphia Historic District hotel we offer over 10,000 sq. Ft. Of flexible meeting space which is the ideal home for group meetings, special occasions and weddings in downtown Philadelphia, PA. ... more   less 
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Also Known As:
Courtyard Philadelphia Downtown Hotel Philadelphia
Philadelphia Marriott
Philadelphia Courtyard

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