My husband and myself stayed over one evening for the marathon this past weekend. We drove from CT and the trip was uneventful, maybe even nice. We inquired about a late check out for the next day (marathon day) so my husband could return to the hotel for a quick shower. They said they were overbooked and could not accommodate us. My husband didn't think it would be a big deal, since he was hoping to run in under 4 hours and be back between 11am-12pm. The room was a little bit expensive for what you get. It is nothing fancy, however, I did like like the bed linens, and the bed itself was comfortable. The bathroom needed updating, and the light switch on the wall was severely crooked. There wasn't a continental breakfast, but another couple we know stayed at a boutique hotel several blocks away enjoyed a bountiful continental breakfast, fresh cold water with fruit in it, fresh fruit available all day and the room was much larger, including a very updated bathroom. Their hotel charged less for parking, and the total bill was about $20 less than ours. On the morning of the marathon, while he was running it, I inquired again about the shower. The front desk staff, by the way, are terribly cranky and said no again. They were sarcastic and said they have alot of marathoners. By the way, I did ask two different personnel about this request. Both were not customer service oriented. Anyway, I did pack up our belongings and store in the car, and he was able to clean up at our friends' hotel which allowed a 1:30pm check out for their convenience. I didn't comment to anyone their about their attitudes, but my friend who also was waiting for a runner thought they were not accommodating to their guests at all. She stood right next to me. No problem, plenty of other hotels to choose from in the area next time we visit. Oh, the restrooms to the left as you enter the hotel were limited (not many stalls) and needed cleaning... desperately....
- Official Description (provided by the hotel):
- Adjacent to the Pennsylvania Convention Center and 8 blocks from Independence Hall, this Center City Philadelphia hotel is ideally located near dining, shopping, business, & cultural attractions. ... more less
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- Also Known As:
- Philadelphia Marriott Downtown Hotel Philadelphia
- Marriott Philadelphia