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“Nice 1 Night Stay”

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Doubletree by Hilton Philadelphia Center City
Ranked #36 of 88 Hotels in Philadelphia
Certificate of Excellence
Reviewed 1 January 2014

Booked the Doubletree Hilton for a 1 night stay on Dec 30th. Check in was quick and friendly. Room was on 24th Floor Executive level - was clean and views of city spectacular. Hotel's location was 1 block from the restaurant we had reservation to celebrate our 30th Wedding Anniversary. We always try and book at Hilton a Hotels - quality is always there. Will return for another visit and highly recommend to friends

Room Tip: Most rooms have a view but we prefer the Executive level floors that include access to the Exe utile...
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  • Stayed: December 2013, travelled as a couple
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Thank Pat D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded 5 January 2014

Thank you for the high remarks and for recommending our hotel to others. Happy Anniversary! We thank you for choosing Hilton and our hotel, and look forward to having you back again soon.

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2,262 - 2,268 of 3,530 reviews

Reviewed 1 January 2014

Overall a good stay, with pleasant and helpful staff. Room was comfortable, and inviting. Our only negative was that, with the special executive breakfasts we had originally ordered, we would have to dine in the regular dining room , with an excellent breakfast bar. Unfortunately, although breakfast was supposed to be included, we ended up being charged for 5 days of breakfast above the room bill, and no consideration of promises by check-in desk person was made by the check-out desk staff.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
1  Thank Sam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded 5 January 2014

Thank you for the honest review of your recent stay. We strive for consistent and excellent service, and would be happy to take another look at your reservations and make changes if necessary to your bill. Please call us at 215-893-1600 and speak to our Front Office Manager to discuss further.

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Reviewed 31 December 2013

This is a terrific location for Downtown Philadelphia tourists -- especially if your interested in the theatre district. Easy in and out of the city too. The only down side were some crazed toddlers in the lobby -- but that's the parents' job -- not the hotel staff.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with DoubleTree by Hilton
1  Thank Ellen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded 5 January 2014

Thank you for the great review. We do have a terrific location in the heart of downtown which is close to all of the major attractions and access to public transportation.

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Reviewed 30 December 2013

This Doubletree is in the process of opening suites in an adjacent space, but all the changes have left the main hotel unaffected. My only complaint is that there's no longer a hot tub in the pool area, but on the other hand, the pool temperature was at least 90 degrees so it wasn't as big of a deal. Since our last stay, the pool itself was much cleaner, with virtually no burning clorine. The fitness center has also been relocated, and is much nicer/brighter than before. This hotel continues to be our "go-to" for any family celebrations in Center City, as the location simply cannot be beat. Combine that with good value, the Hilton name, and a staff who really cares about their guests, and this place is a gem.

  • Stayed: December 2013, travelled with family
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Review collected in partnership with DoubleTree by Hilton
Thank LBIslanderJim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded 5 January 2014

Thank you very much for the kind words regarding your recent stay with us. We are happy to hear that we have improved our service even from your last stay and that you are such a loyal guest. We value our guests and their comments, as it is the only way we can improve. We look forward to having you stay with us on your next visit to Philadelphia.

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Reviewed 29 December 2013

If it weren't for this one very annoying event this would have been an excellent stay. Any room number ending in 001 with a soda machine outside the door will wake you up at all times in the night when in use. Avoid any room close to the soda machine. It is not contained inside another room so the noise is muffled somewhat. Now for the good stuff ............. very clean, very nicely decorated, bed and pillows were superbly comfortable. Also avoid the room next to the elevator banks. Yes, believe it or not, they actually placed one there and every time the elevator arrives on the floor, you will hear it ding. Price was very good. The attitudes of the employees were warm and welcoming. The Balcony brunch buffet was mediocre for the price. Service was excellent, but the hot food was cold and more attention should have been paid to making sure empty trays of hot food was never present (twice this happened, once with the eggs and the other time the cheese blintzes) . My stay was in December 2013.

Room Tip: avoid rooms next to soda machine and elevators!!!!! Too noisy.
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  • Stayed: December 2013, travelled with family
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1  Thank 486LEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded 5 January 2014

Thank you for taking the time to write a candid review of your recent stay at our hotel. We apologize for the inconvenience at brunch and will be sure to make a note of this with our Food and Beverage team to assure our buffet is watched more closely. We are also in the process of renovations to move the soda and ice machines into their own room to reduce the noise. Thank you for the suggestion and we hope you will stay with us again to see our improvements.

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Reviewed 28 December 2013

This is our goto hotel while visiting Philadelphia. I've always had a pleasant stay. The front desk staff are always pleasant and helpful. The rooms along with the view are spectacular. The location is perfect for sporting events (next to the subway), theater and plenty of restaurants and shopping. I'm looking forward to our next stay.

  • Stayed: September 2013, travelled with family
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1  Thank AllThings0777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded 29 December 2013

Thank you for your loyalty and such high recommendations. We will pass this along to our team members. We are also looking forward to your next stay!

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Reviewed 28 December 2013

The location is great! Right on Broad street, the subway entrance is just right outside the hotel, great Irish pub right in front of the hotel and Pizza place that has an awesome Philly Cheesesteak sandwich and decent breakfast int the morning!

Hotel is just a few blocks from City Hall and 5 minute drive to the Rocky Steps (museum of art)

The rooms are clean and the staff is very nice. It is 10 minutes away by subway to the Hockey Arena + Football Stadium + Baseball Stadium, I suggest that you take the subway if you go Watch a game.

Room Tip: Try to get a room on a high floor, you get a nice view of Broad Street!
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  • Stayed: December 2013, travelled with family
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Thank dannyborja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KTMurnane, General Manager at Doubletree by Hilton Philadelphia Center City, responded to this reviewResponded 29 December 2013

Thank you for taking the time to write such a fantastic review. We appreciate the high remarks and know that our staff works hard to maintain such great service. Our location is definitely one of the best to access all that Philadelphia has to offer. We will be waiting for your next visit with cookies!

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Additional Information about Doubletree by Hilton Philadelphia Center City

Address: 237 South Broad Street, Broad and Locust Streets, Philadelphia, PA 19107-5686
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Philadelphia
#27 Romantic Hotel in Philadelphia
#32 Business Hotel in Philadelphia
Price Range: £85 - £215 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Philadelphia Center City 3.5*
Number of rooms: 434
Reservation Options:
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Also Known As:
Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
Doubletree Philadelphia
Philadelphia Doubletree
Double Tree Hotel In Philadelphia

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