My family recently stayed at the DoubleTree - part of the reason for selecting the hotel was the availability of a pool for my daughter. On Saturday, after a short 15-minute stint in the pool, my daughter got out and her bathing suit had been bleached from purple to pink - in short, the pool had been overchlorinated. The staff's response was that they were expecting a heavy influx of guests and had added extra chlorine. My explanations that such a heavy dose of chlorine was not safe until the chlorine levels were returned to normal went unheeded and they refused to close the pool. Several children, including babies, were in the pool at the time, something I considered incredibly unsafe. Although the rest of the experience was fine, such an incredible lack of judgement about their patrons' safety was intolerable.
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- Also Known As:
- Doubletree By Hilton Philadelphia Center City Hotel Philadelphia
- Doubletree Philadelphia
- Philadelphia Doubletree
- Double Tree Hotel In Philadelphia