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“No Complaints!”

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Sheraton Philadelphia University City Hotel
Ranked #14 of 86 Hotels in Philadelphia
Certificate of Excellence
South Orange, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“No Complaints!”
Reviewed 26 May 2008

I booked this through hotwire and got a relatively good deal, especially with last minute booking on hotwire <$100.

I've stayed here before and it was really good and I loved the area.

Some things to note on your trip here:

1) This is a college area, so If you're a older couple, it probably wouldn't be appropriate for you. Younger couples/singles will love it since it is really a booming college town with Drexel, University of Penn, etc around

2) It is a little ways off from main downtown, thus said you will need a car, or will need to ride the SEPTA (Train/BUS). While you could walk 20 or so blocks most people won't be into doing this.

3) If your'e coming into 30th Street station, then this is a great place for you as it's located only 61/2 blocks away.

4) I'm not sure if this applies to all rooms but I stayed on the 8th floor, and had Internet Access via terminal in my room, so you may not need a computer.

5) The rooms are pretty big, although the bathroom may seem small. It's just a great value for your'e money.

I recommend this for singles, younger couples, and those looking for a quiet get-away. I would not recommend for Older Couples (40's + ) or those who don't like a college atmosphere.

Hope this is helpfull.

  • Liked — Cleanliness of the room
  • Disliked — The location
  • Stayed May 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank wescravn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,273 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (245)
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English first
Texas
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 May 2008

We got this room for about $100 on Hotwire. We stayed one night and I would say we had an okay stay. Nothing to write home about.
The room was small, but the beds were really comfy. The carpeting was stained, and little things like the wallpaper peeling in the bathroom makes me think this place needs a little remodeling.
They don't use fitted sheets on their beds which is my pet peeve.
A computer was provided in the room with internet access. We didn't have to pull ours out to check the weather and maps, etc., which was nice.
No complimentary breakfast here. Parking is $15. It's an easy drive to the Visitor Center in Center City (another $15 to park there....)
The front desk staff was very friendly, efficient and professional.
The pool was closed (and will be until May 23rd) unfortunately b/c it was really hot and the kids would've loved to swim.
The walls are a little thin - we could hear the people in the next room banging around, but it was quickly resolved when we called the front desk and complained.
Overall, for $100, it was a good stay. But I would've been pretty disappointed if I had paid the going rate of $288.

Stayed May 2008
Helpful?
Thank Aggiegirl92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 April 2008

We tend to avoid Sheratons and Hiltons. We find them to be overpriced for what they offer. We stayed at the Sheraton University City because of visiting U Penn, a short walk from the hotel.

The check-in was the best part of the stay. The woman who helped us was the most professional and courteous front desk person we ever had.

Supposedly, the hotel was recently renovated. The room had ink stains on the carpeting. The bathroom is small, but adaquate. The coffee maker had stale water in it (we decided not to bother with it after that). There were no tea bags, only coffee (no great loss, I guess, since we weren't going to use the dirty coffeee maker). The linens and towels were fine. Good internet service. The room is large enough for 2 queen beds, but the hotel only offers double beds or kings.

The room was quiet. We faced U Penn, so the views were attarctive. It's conveniently located, with many dining options nearby.

We would grudgingly stay here again if we had to because of the convenience to U Penn, and because the Hilton (which we rate the same as Sheraton) is more expensive. Also, the parking fee at the Sheraton is only $15, while it's $25 at the Hilton. The parking spots were of a good size for our Lexus SUV (contrary to some other comment about the spots being tight).

  • Liked — location
  • Disliked — dirty coffee maker; ink stains on carpeting
  • Stayed April 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
Helpful?
Thank jl#1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, WA
Level Contributor
50 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 22 February 2008

Pros:
Clean, nicely appointed rooms, free wireless, large screen TV, Beds were very comfortable. Quiet (apart from the occasional siren from the street). Incorrect incidental charges to my Visa were removed as promised (I had to catch a train, so I didn't have time to see that it was resolved in person). Staff were friendly and helpful. Fridge in the room.

Right next door to Starbucks, the street car and a close walk to the subway. A very walkable 6 blocks to the 30th Street Railway Station and about 10 blocks from Trader Joes. You can walk to downtown in about 30 minutes. The area by the train station is a little run down but I walked to downtown and back several times even at night and didn't feel scared at all.

Cons:
Exercise room was disappointing. A collection of old cardio machines, 2 of which were out of order.

  • Stayed January 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank doggone31
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelManagerMJ, Management Representative at Sheraton Philadelphia University City Hotel, responded to this review, 9 June 2008
We appreciate you taking the time to post your comments and thank you for the review. We look forward to welcoming you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
newton
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 20 February 2008

I would highly recommend this hotel to visitors to the University of Pennsylvania. It is comfortably furnished, clean, well located, and a great value. There is convenient self parking at a reasonable price. The staff is friendly and helpful.

  • Liked — comfortable beds, great value, free internet, 2 double beds
  • Disliked — room slightly small
  • Stayed February 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank NewtonFamilyofsix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
USA
Level Contributor
740 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 342 helpful votes
Reviewed 21 January 2008

Very average hotel at best. Rooms need serious updating. Housekeeping staff constantly knocking on door. Disappointed that, while the club lounge is down, they did not take care of their frequent starwood guests. Typically they would offer a free breakfast in their restaurant, at other starwood properties. Not so at this location.

The food at the hotel is a plus though. Perfect location to the universities...Staff and management could be a bit more professional.

  • Liked — location
  • Disliked — service and need up updates...
  • Stayed January 2008, travelled on business
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GlendaleCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Philadelphia University City Hotel

Property: Sheraton Philadelphia University City Hotel
Address: 3549 Chestnut St, Philadelphia, PA 19104-3361
Phone Number:
Region: United States > Pennsylvania > Philadelphia > University City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Family Hotel in Philadelphia
#28 Business Hotel in Philadelphia
#35 Romantic Hotel in Philadelphia
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Sheraton Philadelphia University City Hotel 3.5*
Number of rooms: 316
Official Description (provided by the hotel):
Surrounded by Philadelphia's famed education and medical centers, the Sheraton Philadelphia University City Hotel is a great choice when visiting Philadelphia for business or leisure. ... more   less 
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Also Known As:
Sheraton Philadelphia University City Resort
Philadelphia Sheraton

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