This hotel was horrible. They pipe in smells not only in the lobby but in the rooms. It smelled like fake chocolate in the room. I liked the free internet but the computer screen is like a huge, bright night light that can not be turned off. I had to lay not one but two towels over it to be able to go to sleep.
The staff is rude and it took several calls to the front desk before someone picked up the phone ( after at least 20 rings!).
The floor in the bathroom was dirty and the room seemed to be clean but not really clean. I was shocked to see this place was rated 3 and a half stars!
Mike at the concierge desk is the only good employee there and made my shuttle plans for me with professional grace. He is the only good thing I have to report about my stay.
I will not be staying in this hotel ever again.
- Official Description (provided by the hotel):
- Surrounded by Philadelphia's famed education and medical centers, the Sheraton Philadelphia University City Hotel is a great choice when visiting Philadelphia for business or leisure. ... more less
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- Also Known As:
- Sheraton Philadelphia University City Resort
- Philadelphia Sheraton