I had reservations for 3 rooms, one of the rooms they screwed up on and put in a cheaper room and never adjusted the price, my room, the air unit banged ever 20 mins. and it was never repaired, I found dirty towels balled up behind the curtains from prior guest, the complimentary breakfast that was supposed to be on the 31st flr for guest up on club level rooms were stopped without warning and the club level rooms that are supposed to be on secured floors are no longer secured and accessible to anyone who wants to go up there, the garage valets will guide you back into another guests car, then take off to avoid accepting responsibility, room service for breakfast never showed up, then I received a call telling me it'll be delivered an hour later, and if I wanted breakfast at the moment, I had to go get it myself up on the 33rd Floor Restaurant level, there were too many problems to type them all out, but not worth the money charged, I could have gotten the same results at a cheaper motel and it would have cost me about $700.00 less than I was charged at the Loew's, If I was a Hotel Critic, this hotel would have FAILED and never made the cut !
- Official Description (provided by the hotel):
- The first skyscraper ever built in the City of Brotherly Love is home to Loews Philadelphia Hotel. Contemporary decor and gracious hospitality make Loews Philadelphia one of Center City's most inviting luxury hotels, recognized as one of the "World's Best" by Travel + Leisure readers. The supremely comfortable 581 guest rooms include 12 suites and 54 concierge club rooms, all of which are luxuriously appointed and are furnished to suit the needs of both families and business travelers Located in the heart of the city with the famous PSFS sign still illuminating the Philadelphia skyline, Loews Philadelphia Hotel is perfectly situated so you can take advantage of everything this city has to offer. ... more less
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- Also Known As:
- Philadelphia Loews
- Lowes Philadelphia
- Loews Hotel Philadelphia