I stayed at Lowes Philadelphia Hotel last week while on a business trip. I was excited to learn my clients had chosen this hotel because of the architectural importance of the building (PSFS - Philadelphia Savings Fund Society) the first US skyscraper, constructed in 1932. The lobby and hallways are of black Belgian granite and Italian marble. The modernist design was a bit stark for me but many aspects of the hotel are beautiful, for example the huge vault door at the end of the reception hall. Perhaps because of the dark colors and extremely high ceilings and vastness on each floor I visited, the hotel seemed a bit eerie to me. My room was one of two on a short hall, with two very large windows on either outward facing wall. I could see beautiful old buildings all round and had a great view of the city from the 7th floor. I had a queen bed, nice modern furniture, large screen TV, for once, an easy to operate alarm clock with printed easy to follow instructions, closet safe, large bathroom, gorgeous work/dining table. The room was thoughtfully appointed making it easy to work, dine and relax. Power outlets and USB ports at the work desk (situated in front of one of the huge windows that let in gorgeous sunlight/moonlight) were conveniently located so cords were out of the way but still very accessible. Power outlets were strategically placed for optimum convenience and my room had three telephones, also conveniently located. The first evening I was there the fire alarm sounded and the strobe lights were going off in the small sleeping area. The PA system was also very loud. It was thankfully a false alarm but I was well impressed with the protocol. Clear directions and regular updates were given until the fire department had confirmed there was no danger. Meeting rooms for the event I attended were adequate and catering was delicious with a lot of choices. I was especially pleased at dinner as there were several tasty vegetable dishes and fresh salad. Hotel staff was exceptionally professional, helpful, courteous and friendly. I had to reschedule my flight and forgot to alert the event planner so it was questionable whether I'd have a room upon arrival as the hotel was booked. I spoke with two very helpful staff members mid-morning the day of my arrival and they were working on a solution. Though I arrived after midnight mid-week, the hotel was able to accommodate me for the extra night. Everyone I spoke with from the attendants in the parking garage who gave me directions to the drug store to room service and reception desk staff were helpful and friendly. As with other hotels of this caliber, staff make you feel welcome and important, greeting you by name. Browsing around the hotel during breaks from the meeting I enjoyed reading placards telling about the construction materials and points of interest in the building. The hotel is right in the center of everything - dining, shopping, history. I would have enjoyed having more time to explore but only made it out briefly one evening to go to the drug store on the next block. Some highlights included the complimentary toiletries which smelled incredible along with the modern furniture and design of the room. Guest convenience was taken into account in every aspect, even down to the mini bar. A detailed list of prices and available items was tastefully posted above the bar which contained liquor, water, tea, juice and domestic and imported beer. Larger portion snacks were also available. I especially liked the white quartz work area - it seemed so much cleaner than the usual hotel desk. There were a few issues that were less than ideal. The toilet kept running every few minutes which kept me awake the first evening. The water in the sink and shower didn't get hot until the second day. I literally ran the water in the shower for 10 minutes before it began to heat up and because I was short on time I had to shower and wash my hair in freezing cold water. There was some hair in the shower from a previous guest and some mildew on the wall tiles. I also could not get the temperature in the room to a comfortable level - I froze most of the night though I kept turning the thermostat higher. Though the sheets looked clean (no hair, lint, etc.) they did look worn and definitely did not smell fresh - they actually smelled as if they had not been changed and there was a strange unpleasant odor on one of the chairs. The smell from the sheets was so offensive that was another thing that kept me awake. Another guest attending the meeting mentioned the same thing about the bedding in her room. The area of the room where the bed sits is very close to the outer wall and window so it was hard to get to that window to adjust the curtains. As my room was adjacent to the elevators I heard the floor bells dinging all night long and because the hotel is situated in the city center, there were frequent police, fire and ambulance sirens at all hours though amazingly, I couldn't really hear the guests in the adjacent room except when they closed the door. Overall, I really enjoyed my stay and would recommend the hotel to business travelers or couples who would like to be convenient to historic sites.
- Official Description (provided by the hotel):
- The first skyscraper ever built in the City of Brotherly Love is home to Loews Philadelphia Hotel. Contemporary decor and gracious hospitality make Loews Philadelphia one of Center City's most inviting luxury hotels, recognized as one of the "World's Best" by Travel + Leisure readers. The supremely comfortable 581 guest rooms include 12 suites and 54 concierge club rooms, all of which are luxuriously appointed and are furnished to suit the needs of both families and business travelers Located in the heart of the city with the famous PSFS sign still illuminating the Philadelphia skyline, Loews Philadelphia Hotel is perfectly situated so you can take advantage of everything this city has to offer. ... more less
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- Also Known As:
- Philadelphia Loews
- Lowes Philadelphia
- Loews Hotel Philadelphia