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“Average Tourist/Business Hotel Could Use a Freshen-up”

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The Franklin Hotel at Independence Park
Ranked #25 of 85 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersBronze level
Washington DC, District of Columbia
Level Contributor
45 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Average Tourist/Business Hotel Could Use a Freshen-up”
Reviewed 1 July 2009

Near some of the most historic sites in Philly and the Olde Town section, the location is pretty darn good. The staff was very friendly and helpful.

The room had all of the things one looks for in a large hotel. Free wi-fi, decent bed, lots of space, desk, electrical outlets, nice bathroom, etc. but the whole thing felt like it could have used an update.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MyPorch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,619 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (243)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
San Francisco, CA
Level Contributor
27 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 June 2009

Wow - this place is amazing. A friend suggested that we stay in Olde City since it was convenient and very safe...I'm so glad we took his advise. The hotel is conveniently located right on Independence Park and is as luxurious as you'd expect from an Omni hotel. The staff was very friendly, accommodating and knowledgeable. Many hotels in the Center City/downtown area can be a bit seedy at night, even though they may look okay during the day, but hotels in Olde City are great at any time since they are very safe and the area is clean and pristine. I would definitely recommend this hotel to anyone traveling to Philly for business or pleasure. While this hotel can be expensive, it's worth the money since you are staying in 5-star excellence and in a very nice neighborhood.

  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JetSetKen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alabama
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 2 June 2009

Everything about the hotel was great. The rooms were clean, comfortable and well appointed. The sink was outside the bath/toilet area and that works really well. The staff was great and was very helpful when we needed help getting to the Phillies game. There can't be a better location for visiting Independence Hall and Park! It is literally one block away.

  • Stayed May 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank richjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
houston, TX
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 June 2009

I recently had a weekend away with my husband in Philadelphia. The Omni hotel was in the perfect location for seeing all of the sites in Philly! The rooms were great, beds comfortable, staff nice, etc! I would stay at this hotel again. Hotel bar is definitely happening on the weekends with wedding parties. Drinks and service there were great. We loved the male bartender who worked Friday night and Sunday afternoon. We didn’t eat at the hotel, but staff recommended some great restaurants nearby (Mercato was the best!!!). I have found Omni hotels provide consistent quality and great service, and the Omni in Philadelphia lived up to this standard!

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank foxyroxyfu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
63 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 30 May 2009

We were a bit disappointed when the boutique hotels were all booked and we were left with the Omni as our best alternative. Now we see how lucky we were. We had a large spacious room with the best of Philadelphia right outside our door. The service was friendly and helpful, as well. We will now be disappointed in future visits if the Omni is NOT available.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HouTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
acworth
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 May 2009

I booked this hotel based on other reviews and the location. The decor in the hotel was very nice. The front desk was very accommodating when I wanted to change from a king bed to 2 queens. The room was mostly clean, but there was something sticky on the carpet. Also, our air conditioning did not work. We called and a maintenance guy came and flipped a switch and said it was fixed. It worked temporarily, but was hot in the room all night. The next day we had another maintenance guy come and he replaced the compressor. After that the air was fine. We were also given a key to the mini bar and upon checkout we were incorrectly charged for consuming beverages. I guess the cleaning lady had a party while we were out. The front desk did remove the charges.
On the positive side, the location is great and there is a parking garage attached to the hotel and it is easy to self park. The room was a good size with a very nice bathroom.
Overall, the hotel was not bad, but could have been a little better on maintenance.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alabama
Level Contributor
144 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 24 May 2009

Beautiful hotel in the middle of Independence park, one block from the Liberty Bell. Old and Grandeur discribe this hotel with very attentive staff. The rooms are large and accommodating, the bed beautiful and very comfortable. It was a little pricey but overall worth it considering the location and level of service

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank andycrna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Franklin Hotel at Independence Park

Property: The Franklin Hotel at Independence Park
Address: 401 Chestnut St, Philadelphia, PA 19106-2425
Region: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#6 Family Hotel in Philadelphia
#7 Spa Hotel in Philadelphia
#13 Green Hotel in Philadelphia
#14 Business Hotel in Philadelphia
#15 Romantic Hotel in Philadelphia
#15 Luxury Hotel in Philadelphia
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Franklin Hotel at Independence Park 4*
Number of rooms: 150
Official Description (provided by the hotel):
Like the forefathers who inspired the birth of a new nation, this hotel invites you to join a hotel revolution. Formerly the Omni Hotel at Independence Park, this hotel is about to undergo a transformation to an exciting new hotel designed to set new standard among Philadelphia Hotels. Our 150 exquisitely appointed guest rooms, some of Philadelphia's finest accommodations, are the ultimate refuge. Featuring a blend of sophistication and charm, our deluxe hotel rooms offer a park view or overlook Independence National Park. A fine dining restaurant overlooking Independence Park, Azalea serves delectable American regional cuisine for breakfast, lunch and dinner. Host your inspirational meeting or banquet in spaces where national history has been forged. Philadelphia's most popular things to see and do are only steps away from our hotel doorstep. Concierge services and business center on hand help facilitate business endeavors. Complement your meeting with customized catering services and modern audiovisual facilities. This luxury downtown Philadelphia hotel offers elegance and style at its best-all within walking distance of the Liberty Bell, U.S. Mint, Independence Hall and Franklin Court, the site where Benjamin Franklin's House once stood. ... more   less 
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Also Known As:
Omni Hotel Philadelphia
Omni Hotel Independence Park
Omni Philadelphia

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