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“Good location”

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Sheraton Philadelphia Society Hill Hotel
Ranked #33 of 85 Hotels in Philadelphia
Belfast, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good location”
Reviewed 7 May 2014

Second time around here, travelling from Europe. Not the most visually attractive hotel but, for the price, comfortable and well located if you want to walk through parts of 'old Philadelphia'.
Nice bar with good food and wine and friendly staff. Don't recommend the rooms on the fourth floor overlooking the pool - very noisy.
Would I stay here again? Yes!

Room Tip: Not around the pool
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DrKenG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maya B, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review, 22 May 2014
DrKenG, thank you for your feedback. We are happy to hear you’d come back to stay with us again! We’re looking forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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893 reviews from our community

Traveller rating
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    373
    135
    47
    25
See reviews for
239
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (250)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Mateo, California
Level Contributor
61 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 5 May 2014

We went there expecting it to be a brilliant one. Sheraton, the name carries weight after all. But were disappointed. The cost of rooms (even after getting special rates) were pretty high and they were not even close to spectacular.

But the location of the hotel is great. It is right in the middle of the Old city area and you can get to all the beautiful places by foot.

Room Tip: Try opting for a king's bed instead of 2 queen's if you are travelling as a couple.
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Green Features: env-friendly practices are pretty average. Nothing spectacular to mention.
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Atanu R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager375, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review, 9 September 2014
Thank you for your recent review of our hotel. We apologize that our hotel did not meet its full potential of your visit. We are glad your enjoyed the area. Please feel free to reach out to us on your next visit to Philadelphia, please reach out to our Front Office Manager, Jordan.kaley@sheraton.com
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Hillsborough, NJ
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 4 May 2014

Nice location and the hotel has a pretty modern, well decorated look. It's an older building though, and shows its age in places. I found the hallways dim and a bit dingy. The doors to the rooms were beat up in a lot of spots - paint chipping and the like. Not a fan of the mandatory valet parking. We stayed one night and it was kind of a turn off to see the same food plates/glasses from room service out in the hallway waiting to be picked up for pretty much our entire stay. The room itself was nice, updated and the bed was comfortable. The bathroom was small and well appointed. The staff we interacted with were all friendly and accommodating. Overall I'd recommend the property, but it's not a knockout, by any means.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ramblerreader
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maya B, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review, 21 May 2014
Ramblerreader, thank you for sharing your experience with us. I apologize for the inconveniences you experienced during your stay. We would love for you to contact our guest services manager, Jordan, directly at 215-238-6000 to discuss the necessary repairs in the guest room and ensure they are fixed/updated immediately. Otherwise, we are glad you enjoyed your stay and got a good night’s sleep in our sweet sleeper beds!
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California
Level Contributor
352 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 4 May 2014

Our strong recommendation when staying at this well run hotel is that you choose the club floor. Although the cost is a bit higher, WiFi is included ($10/day on other floors), there is a very well equipped health club (open 24 hours) on the floor as well as a swimming pool. Additionally, there is the lounge which is open 24 hours a day where a decent breakfast is included and often enough available in the evening to satisfy for dinner. We had particularly good service there from Solomon.

Room Tip: Club floor.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank markmd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maya B, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review, 21 May 2014
Thank you for your awesome feedback markmd! We are thrilled to hear you enjoyed all of our amenities during your stay. Also, I am happy to hear Solomon was especially helpful! We look forward to seeing you again very soon!
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Sharon, Vermont
Level Contributor
207 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 29 April 2014

This is an older property that has recently been redone. As a result, the rooms, common areas etc. are in good shape, but the "bones" of the hotel are essentially that of a 1970s building. The HVAC is older and noisy at times. We stayed on the "club floor" which is also near the gym and the pool, both of which are pretty good--- unlike many gyms, this has good natrual light. The club benefits are very helpful--- good breakfast, a good coffee maker that makes cappucinos etc., and hors d'oervers at night. Also, free wifi (I hate to pay for wifi!)
Another main benefit of this hotel is its location--- right in old city, an easy walk to all historic attractions and to center city.

We would go back to this hotel. The rate for the weekend was in the mid $200s each night, which was quite competitive for the Philly market. We also think this Sheraton is preferable to the center city Sheraton, both as to location and in terms of the facility itself.

Room Tip: Consider staying on club floor if price difference isn't too great.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ordinarymind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maya B, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review, 21 May 2014
Ordinarymind, Thank you for sharing your experience with us! We truly value the feedback from our guests. We are so happy to hear you took advantage of the club floor and our other amenities. We can’t wait to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buenos Aires, Argentina
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 April 2014

The SSH is an old hotel, completely renovated (but the ventilation system), very well located in the Historic District of Philly, minutes away from all attractions.

The day of my arrival, I arrived late night, and after my check in and upstairs to my assignated room I had to ask the Recepctionist to change me because a terrible noise the AA equipment made. While in my second room, I discovered when I was settling down, that everything was full covered with dust, as seemed that no one had cleaned the room for days. Got to clean all the furniture, the mirrows, the coffe machine, the lamps (one of them didn't work out properly, got someon of Maintenance coming at midnite to fix it), the nite tables, etc. But I was kindly treated by all the staff involved and granted with free full breakfast for the inconveniences. The Housekeeper took note of all my comments when I asked for her the next day. She was very kind and responsive.
I would definetely recommend this hotel, I felt very comfortable in it.

Room Tip: All rooms have an old AA equipment. Just ask to the receptionist to change your room, if the one in...
See more room tips
Green Features: There were 2 kinds of dust bins in the room: one for recycle, another for the rest.
  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Natalia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maya B, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review, 21 May 2014
Thank you for your helpful feedback. I am very sorry to hear of the inconveniences you experienced during your stay, but glad our staff was able to quickly resolve the issue and compensate you for the trouble. We hope to see you back again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
328 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 19 April 2014

We stayed here for 3 nights. The room was quiet, clean and the hotel was located walking distance to many the historical sights. Great staff from the front desk thru the chambermaids.
Sheraton usually provides value and quality.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bill s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maya B, Manager at Sheraton Philadelphia Society Hill Hotel, responded to this review, 21 May 2014
BilL S, thank you for such positive feedback. We love to hear guests share their wonderful stay experiences with us. We are looking forward to seeing you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sheraton Philadelphia Society Hill Hotel

Property: Sheraton Philadelphia Society Hill Hotel
Address: One Dock Street, 2nd and Walnut Streets, Philadelphia, PA 19106-3939
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Luxury Hotel in Philadelphia
#27 Business Hotel in Philadelphia
#34 Romantic Hotel in Philadelphia
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sheraton Philadelphia Society Hill Hotel 4*
Number of rooms: 364
Official Description (provided by the hotel):
Sheraton Society Hill Hotel is near Independence Hall, the Liberty Bell, the National Constitution Center, Independence Visitors Center and Penns Landing. Our Philadelphia hotel has 17 meeting spaces ... more   less 
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Also Known As:
Sheraton Society Hill Hotel Philadelphia
Sheraton Hotel Philadelphia
Sheraton Philadelphia
Philadelphia Sheraton

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