Rudest front desk staff you could imagine. My wife and I arranged for about 20 people to stay at this hotel for our wedding weekend, including ourselves, for economic and logistic reasons. So we brought them at least $1000 of business. I asked them if they could make special preparations for us, since we were spending our wedding night there. They said they don't do that. Ok, that's fine, I understand. If I brought some things (champagne, flowers, strawberries, chocolate) the night before, could they leave them in the room for us? No, they don't do that. Ok, if I bring those items, can you at least hold on to them and put hold some of them in the refrigerator for us? No, they can't do that, they can only throw all our crap unceremoniously in a pile behind the desk, because they apparently can't give us refrigerator privileges. This is the hospitality industry?
So yes, it's a cheap hotel. No one is expecting great service, but really don't expect any kind of common courtesy, kindness or decency from the hotel staff.
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- Also Known As:
- Ramada Philadelphia Hotel Philadelphia