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“It's gone downhill ”
2 of 5 bubbles Review of Philadelphia Mills

Philadelphia Mills
Ranked #107 of 435 things to do in Philadelphia
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Attraction details
Owner description: Philadelphia Mills is the largest outlet, value retail and entertainment destination in Philadelphia, with more than 200 great stores, such as Saks Fifth Avenue OFF 5TH, Neiman Marcus Last Call, Polo Ralph Lauren Factory Store, Ann Taylor Factory Store, Nike Factory Store and Guess Factory Store. Shoppers can also enjoy dining and quality entertainment at Ruby Tuesday, Dave & Buster's, Black Diamond Skate Park and AMC 14 Theatres.  The center is located 15 miles northeast of Center City, Philadelphia off Interstate 95 at the intersection of Woodhaven Road (PA63) and Knights Road.
Level Contributor
68 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 109 helpful votes
“It's gone downhill ”
2 of 5 bubbles Reviewed 19 December 2013 via mobile

Sadly, the economy has hit Franklin Mills. It's always been like walking through a puzzle complete with various colors to follow from one section to another.
I park in the back for the NM and Saks stores where I once scored a pair of Gucci sunglasses for 39.00 complete with case.
Not easily frightened, I think it's time to bid farewell to Franklin Mills. I felt uneasy. Go if you must, just use caution. There's still bargains to be had, but security must improve.

2 Thank catd411
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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107 reviews from our community

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Washington DC, District of Columbia
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
“Lots of variety and fun, though a lot of it isn't unique anymore”
4 of 5 bubbles Reviewed 19 October 2013

I think I'd give this place a 3.5 if I could. Franklin Mills at one time housed lots of stores that were very unique and couldn't be found in many other places. Examples include Burlington Coat Factory, Marshalls, JCPenney Outlet and even a Rainforest Café. Flash forward to today, Burlington Coat Factory and Marshalls have opened stores left and right, making this mall less of a draw, Rainforest Café is gone, and JCPenney Outlet is now a regular JCPenney store which can probably be found at dozens of malls in the area. Furthermore a good portion of the south side of the mall (except for the theater) has been demolished and Walmart will move in there from it's current location across the street, which is another thing that isn't really unique and can be found just anywhere, though that portion of the mall was plagued with numerous vacancies for years so it's good that they are finally getting something in there.
That said, the mix is pretty good, even if it isn't unique. Aside from the JCPenney store, all the other anchor stores are either discounters or outlets and there are plenty of them. For entertainment, there's an Indoor Skatepark, Dave and Buster's (with Bowling) and an AMC 14 Theater.
Portions of this mall are in dire need of updating. One of the problems I see facing this mall is it's design, Dave and Busters might be nice after a movie, but it's literally a mile away. This was the 2nd of the mills malls built and they really improved the design of them with malls like Arundel Mills in Baltimore and Ontario Mills in Los Angeles being round so there's no dead ends, which is where Franklin Mills tends to have a lot of it's vacancies, because many shoppers don't make it to the ends.

Visited October 2013
1 Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
“Sesame trip”
3 of 5 bubbles Reviewed 15 October 2013

Went to mall with family, 2 adults 1 child. Mall seemed to a more high end mall. Was spread out in 4 sections. Did a lot of walking to get to both ends of mall.

Visited October 2013
Thank Steve O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Brunswick, Canada
Level Contributor
112 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 78 helpful votes
“Great shopping for a rainy day.”
4 of 5 bubbles Reviewed 15 October 2013

We came here on a rainy day during a recent trip to Philly. It was on a weekday and the place was empty. It was nice to shop and have all the stores to ourselves, we came here in 2009 and it has improved since then. The new JCPenney location is new and well-stocked, it was quite nice. Prices and selection is better here than at some of the Philadelphia Premium Outlets stores; Brooks Brothers comes to mind. The only one letdown is the image and feeling of the mall, it feels old, outdated and somewhat dreary, but who cares really the deals are here, if you want ambiance you can go to the KOP Mall.

Visited August 2013
1 Thank Bose2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
69 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
“Very big and barren”
4 of 5 bubbles Reviewed 26 September 2013

My wife was very excited at the thought of shopping at such a large mall. We started exploring it and noticed that half of it is somewhat old and barren with the newer sections housing the typical outlet stores. Was not very impressed with it and our stay lasted only long enough to have a very quick walk through. it is not worth the effort.

Visited September 2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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