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“great hotel”
Review of The Windsor Suites

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The Windsor Suites
Ranked #6 of 86 Hotels in Philadelphia
Certificate of Excellence
Staten Island, New York
2 reviews
“great hotel”
Reviewed 14 December 2013

spent a lot of time looking for phil hotel found the windsor suites since they had a package deal of breakfast and parking garage located on location, checked in a few hours early and staff was very helpful in getting us checked in quickly. the room was spacious like a studio apartment, location excellent, street noise minimal for a friday night, would recommend highly and may return next year

  • Stayed November 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
Thank russell d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review, 18 December 2013
Dear Russell d,
We are happy our Eat.Sleep.Park package was exactly what you were looking for on your recent trip, and that we were able to accommodate you with an early check-in. Thank you for selecting The Windsor Suites, and we hope to have the opportunity to welcome you again soon.
Regards,
The Windsor Suites
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1,343 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (240)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
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English first
Rochester, New York, United States
Level 5 Contributor
60 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 12 December 2013

I was a speaker at a conference in Philadelphia and was put up in the Windsor Suites. My room wasn't ready when I got there, and the staff was quite helpful getting me situated while I waited, sending a fax for me, etc. There was a Subway sandwich shop right across the street, so I could eat on the cheap, and the room had free wireless. Also free bottled water. I never drink bottled water, but it's a pet peeve to be charged for wireless and water at an expensive hotel.

Couldn't figure out the Kuerig coffeemaker, so they sent someone up at 6:00 in the morning to do it for me!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Kathleen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review, 18 December 2013
Dear Kathleen K,
Thank you for choosing The Windsor Suites for your recent business trip to Philadelphia. We are pleased your stay went well, and appreciate you sharing your kind comments. We hope we remain your first choice for future trips to Philadelphia!
Warm regards,
The Windsor Suites
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California
Level 5 Contributor
91 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 4 December 2013

We stayed 4 nights over Thanksgiving. Staff all friendly and accommodating. Room was spacious and clean, with a full kitchen. Lots of closet space. Bathroom well lit, with tub/shower combo.No problems at all. Very good location to explore anything you'd want to see in the city. Minimal street noise. 2 restaurants in the lobby, on an Irish pub and the other Asian food; we had a good casual meal at the latter

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank meestar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review, 6 December 2013
Dear Meestar,
Thank you for spending your Thanksgiving holidays here with us. We are happy your stay went well, and hope you'll visit us again soon.
Warm regards,
The Windsor Suites
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Erial, New Jersey
1 review
Reviewed 3 December 2013

We have stayed at the Windsor a number of times over the last 4 years. I recommend it for anyone looking to see the city. Perfect location and the friendly, courteous staff make sure you are taken care of while enjoying the accommodations as well as the city.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelfromnj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review, 6 December 2013
Dear Travelfromnj,
We appreciate you taking the time to review your recent stay here at The Windsor Suites. We are certainly thrilled to see your recommendation of us to anyone planning to see the city, and we hope you'll give us an opportunity to serve you again soon.
Thank you!
Best regards,
The Windsor Suites
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Westmont, New Jersey
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 December 2013

My family has been coming to the parade forever but only recently started staying the night before. Choosing Windsor Suites was the best decision we could have made . The renovations are just amazing!! everything is above exceptional in these rooms! The staff was so helpful and helped us with a dinner reservation for 30 people (not an easy feat!) downstairs at Con Murphys. We woke up right on the parade route and the younger ones were able to enjoy from our beautiful balcony when it got too cold. There will never be another choice for us when it comes to staying in Philadelphia. Thank you so much to the entire staff for everything!!

Room Tip: Make sure you get a balcony!! the view is exceptional!!
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank we5go
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review, 10 December 2013
Dear we5go,
Thank you for allowing us to be a part of your Thanksgiving Day traditions. We are happy you chose us, and found us to be perfect for watching the parade. As our balconies overlook the parade route on the Ben Franklin Parkway, those suites are always quickly sold out, so we encourage our guests to confirm their reservations as early as possible.
Thank you also for recognizing our staff who made your stay exceptional. We hope you'll return to stay with us soon.
Warmest regards!
The Windsor Suites
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Pasadena MD
Level 6 Contributor
181 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 2 December 2013

I chose to go back to Windsor Suites with 3 friends for a ladies weekend after staying there for work about 5 years ago. As other reviewers have stated, I was very happy with the renovations which were needed to update and freshen the rooms. The location is the best. You are in easy walking distance to many attractions and restaurants. Parking is valet with in and out service and although pricey, still less expensive than other hotels I priced. The room was clean and the staff was very friendly and helpful. I booked online with the hotel as their prices were the same as travel/hotel sites. Since we were only staying one night we got a standard room with two double beds rather than the one bedroom. The full kitchen is definitely a plus with a Keurig coffee maker and the ability to have a light breakfast. The are 4 K cups of coffee provided so I recommend you bring more from home and/or cider, tea -- whatever you like. The beds were very comfortable but the pillows not so much. I was surprised that I had one lumpy pillow and one flat pillow when the bed was so comfy. Their was a large walk in closet and vanity area outside the bathroom which made it easy for the ladies to get ready at the same time. Lastly, kudos to the Windsor for so many mirrors -- full length on wall, vanity outside bathroom and the typical bathroom mirror. Made sharing a room so much easier. A great hotel for the location and price.

Room Tip: If you want a view - you better ask for it because many of their rooms have no view.
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  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PasadenaWoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review, 18 December 2013
Dear PasadenaWoman,
Thank you for choosing to return to us for your ladies weekend getaway. We are thrilled you liked the renovations. When guests like you offer suggestions and recommendations, we listen and take these seriously, and we are happy to have been able to incorporate some of these, like the vanity area and mirrors, into the renovations. Do accept our apologies for the uncomfortable pillow, but please remember that we are always looking to correct anything that detracts from your stay, and would have been happy to replace that pillow for you immediately.
Thank you again for returning with your friends to stay with us. We are glad you did, and look forward to seeing you again soon.
Regards,
The Windsor Suites
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Pittsburgh, Pennsylvania
Level 4 Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 1 December 2013

We stayed here over Thanksgiving because we wanted a one bedroom suite with a full kitchen, and this facility had that. Room was huge and the kitchen was a good size. To a person the staff was congenial and helpful. Valet parking a bit pricy but worth it for the location and in and out ability. Would definitely stay here again.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank skygoddesstrish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this review, 18 December 2013
Dear skygoddesstrish,
Thank you for your recent stay with us, and for your comments. We are happy you were pleased with your stay, and hope you'll return soon.
Warm regards,
The Windsor Suites
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Windsor Suites

Property: The Windsor Suites
Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103-2735 (Formerly Hotel Windsor)
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Philadelphia
#10 Romantic Hotel in Philadelphia
#13 Family Hotel in Philadelphia
#25 Business Hotel in Philadelphia
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Windsor Suites 4*
Number of rooms: 197
Official Description (provided by the hotel):
DOWNTOWN PHILADELPHIA HOTEL - UNIQUE URBAN HOTEL SUITES Experience modern urban living at The Windsor Suites, your home away from home in downtown Philadelphia. A perfect blend of modern comfort and authenticity, our hotel captures the spirit of discovery and innovation instilled by Benjamin Franklin. Discover the city as you walk out our front doors and visit any one of the renowned arts and cultural destinations at your fingertips, such as The Philadelphia Museum of Art, Comcast Center, and Rittenhouse Square. Our spacious studio and one-bedroom suites feature fully equipped kitchens, living and dining space, and breathtaking skyline views to suit both business and leisure travelers. Savor traditional Irish cuisine at Con Murphy's, stay connected in our fully equipped business center, or host an event in the flexible 1,900 square foot meeting space. When it is time for fitness and wellness, re-charge in our fitness center, or lounge by our rooftop pool overlooking the city. Regardless of your purpose for visiting Philadelphia, you'll find that Windsor Suites embodies the genuine warmth and pride that our great city is known for. ... more   less 
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Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia

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