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“Great place in the heart of Philly”
Review of The Windsor Suites

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The Windsor Suites
Ranked #6 of 87 Hotels in Philadelphia
Certificate of Excellence
Reviewed 27 March 2014

This is a wonderful location. You can see city hall a couple of blocks away from the front door. Every single person on the staff was just as nice as can be, and very helpful. We loved our room: very spacious floor-plan, enormous pillow-top bed, well-appointed bathroom with makeup mirror and hairdryer. THREE closets and a safe to stow valuables. A FULL kitchen. OMG, I've never seen such a kitchen in a hotel room. Full-sized fridge, 4-burner gas range, pots and pans, a colander, a dishwasher! Good lord. I couldn't believe it. And everything was like-new and spic and span. Beautiful job, Windsor Suites, I'd stay there again any time.

They have a pool and fitness area that we did not utilize.

Room Tip: We were up on the 12th floor, which was probably an advantage. There are two different restaurants o...
  • Stayed: March 2014, travelled with friends
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Thank TravlinCaroline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this reviewResponded 30 March 2014

Dear TravlinCaroline,
We love when our guests are able to take advantage of all the amenities and features of our hotel. It seems you enjoyed our fully equipped kitchen, spacious suite and its furnishings, but most of all, the hospitality of our staff. Thank you so much for choosing us, and for sharing your feedback with the Tripadvisor community. We hope that you will stay with us again soon.
Warm regards,
The Windsor Suites

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791 - 797 of 1,386 reviews

Reviewed 27 March 2014

I am not familiar with hotels in Philadelphia, but I needed one that was centrally located to colleges that my nephew was visiting. I read some positive reviews, but you never know about accommodations until you arrive. The Windsor Suites exceeded my expectations! The staff was friendly, knowledgeable, and efficient. The room was clean, spacious, and well-appointed. The view was also an unexpected surprise! We were weary travelers, and we each had a restful sleep in our comfortable beds. Our only regret was that we could not stay longer, but our itinerary took us to another city!

Room Tip: Again, our room had an excellent view of the city which was stunning at night.
  • Stayed: February 2014, travelled with family
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Review collected in partnership with this hotel
Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this reviewResponded 31 March 2014

Dear Lisa W,
One of our goals is to always exceed the expectations of our guests, and we are happy succeeded. Thank you for your kind comments and for staying with us. We hope to see you again soon.
Regards,
The Windsor Suites

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Reviewed 27 March 2014

This was my third visit to the Windsor Suites and every time I've been impressed with the friendliness of the staff and the cleanliness of the rooms. The staff was eager to answer all my questions regarding locations and directions to restaurants, museums, subways, etc. Will definitely stay there in the future.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this reviewResponded 31 March 2014

Hi Ann H,
We do appreciate your repeat visits to our hotel, as it tells us that we are doing something right. Thank you for your loyalty to us, and for your wonderful review. We look forward to welcoming you back soon.
Regards,
The Windsor Suites

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Reviewed 26 March 2014

Overall we had a very nice stay. This was a girl's weekend with folks meeting from several other cities. Unfortunately after rescheduling several times we ended up here on St Patty's weekend - which was evidently PARTY weekend for college students. Our floor had massive partying going on. This was the only negative. All else was very nice. Rooms were clean, modern and fully functional. We got one regular suite and one 1BR suite so we could have a common room to hang out and relax. The rooms were huge, the closets were huge which was kind of funny. I think they have actual residents on higher floors. I would definitely recommend this hotel and would stay again. AND we booked using a 'visit philly' site and got free parking there!

  • Stayed: March 2014, travelled with friends
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1  Thank LisaOsc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this reviewResponded 31 March 2014

Dear LisaOsc,
Thank you for your feedback on your recent stay with us. The comfort of our guests is one of our top priorities, and as a result, we do not tolerate parties in any of our suites. It is unfortunate that you experienced that while you were here, but know that as soon as we are made aware, we quickly take steps to halt those activities. Please accept our apologies that you were negatively affected.
We are happy the rest of your stay went very well, and you and your girlfriends enjoyed your stay.
Thank you for choosing us! We hope you'll stay with us again soon.
Regards,
The Windsor Suites

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Reviewed 25 March 2014

This place is great! The rooms are so spacious, you get two free bottles of water, there is a walk-in closet, large windows, great location, clean, comfy bed - nice firmness with soft top - and to boot, you get great toiletries. Did I mention the 15% off at the Irish pub downstairs that literally had The Best Caesar salad I have ever had in my life? I feel like I am on vacation! Too bad I have to work...

  • Stayed: March 2014
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Thank socioqueen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this reviewResponded 31 March 2014

Dear socioqueen,
Thank you for your review. The Caesar Salad is one of our favorites too, and we have shared your comments with Con Murphy's Pub. We are happy your enjoyed your stay with us, and we invite you to stay with us again soon.
Thank you for your comments, and for staying with us.
Warm regards,
The Windsor Suites

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Reviewed 21 March 2014

Love this hotel. The size of the room was really big. Nice location.
We were upgraded to a suite because they did not have any kore rooms. It was lovely.
The balcony was as big as some apartments. I could live there.

  • Stayed: October 2013, travelled with friends
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Thank Chicatravelr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this reviewResponded 25 March 2014

Dear Chicatravelr,
Thank you for your wonderful feedback on your recent stay with us here at The Windsor Suites. We are happy you enjoyed our hotel, and we look forward to having you again soon.
Thank you!
Kind regards,
The Windsor Suites

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Reviewed 21 March 2014

Co-workers and I stayed at The Windsor Suites this past week for a one-night stay for work, and it was a fabulous property. Not only was the front desk staff warm and accommodating, all of their other support personnel were equally hospitable. The rooms were very cozy and well kept, with an Irish Pub or Asian restaurant available right off the lobby of the building, you really didn't have to venture far to take care of your needs. It was a great location, with fantastic staff committed to making your stay enjoyable and memorable. I doubt I will consider anywhere else when traveling to the City of Brotherly Love in the future!

  • Stayed: March 2014, travelled on business
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Thank StephanieRainH2O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWindsorMgtTeam, Manager at The Windsor Suites, responded to this reviewResponded 24 March 2014

Dear StephanieRainH2O,
Thank you for your kind comments, particularly about our staff. We try every day to ensure that our guests walk away with great memories, and comments like yours let us know that we are on the right track. We are happy you enjoyed your stay. We are honored you chose us, and we look forward to having you again soon.
Regards,
The Windsor Suites

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Windsor Suites

Address: 1700 Benjamin Franklin Pkwy, Philadelphia, PA 19103-2735 (Formerly Hotel Windsor)
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Philadelphia
#10 Romantic Hotel in Philadelphia
#13 Family Hotel in Philadelphia
#25 Business Hotel in Philadelphia
Price Range: £106 - £264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Windsor Suites 4*
Number of rooms: 199
Official Description (provided by the hotel):
DOWNTOWN PHILADELPHIA HOTEL - UNIQUE URBAN HOTEL SUITES Experience modern urban living at The Windsor Suites, your home away from home in downtown Philadelphia. A perfect blend of modern comfort and authenticity, our hotel captures the spirit of discovery and innovation instilled by Benjamin Franklin. Discover the city as you walk out our front doors and visit any one of the renowned arts and cultural destinations at your fingertips, such as The Philadelphia Museum of Art, Comcast Center, and Rittenhouse Square. Our spacious studio and one-bedroom suites feature fully equipped kitchens, living and dining space, and breathtaking skyline views to suit both business and leisure travelers. Savor traditional Irish cuisine at Con Murphy's, stay connected in our fully equipped business center, or host an event in the flexible 1,900 square foot meeting space. When it is time for fitness and wellness, re-charge in our fitness center, or lounge by our rooftop pool overlooking the city. Regardless of your purpose for visiting Philadelphia, you'll find that Windsor Suites embodies the genuine warmth and pride that our great city is known for. ... more   less 
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Also Known As:
The Windsor Hotel Philadelphia
Windsor Hotel Philadelphia
Marriott Execustay Philadelphia

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