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“Warm welcome.” 4 of 5 bubbles
Review of The Ritz-Carlton, Philadelphia

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The Ritz-Carlton, Philadelphia
Ranked #26 of 85 Hotels in Philadelphia
Doylestown, Pennsylvania
Level Contributor
118 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Warm welcome.”
4 of 5 bubbles Reviewed 16 March 2014

We have been staying at the Ritz in Philly for years and have always felt it to be warm and welcoming. Located on Broad Street by City Hall the ritz is conveniently located. It is within walking distance to the convention center, shopping, the Kimmel, great restaurants, museums and a quick subway ride to the stadiums. The vibrant lobby is always alive with guests talking, eating, drinking and just enjoying the beautiful space. After a quick check in we go to a lovely room where the beds are very comfy. There is no mini bar but they always have water in the room and do offer room service. If you are in the mood for a massage they have spa services and a restaurant to the left of the large bar area. I recommend visiting the Ritz and enjoying what Philly has to offer.

  • Stayed February 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kate B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,301 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Tennessee
Level Contributor
70 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 13 March 2014

Very nice hotel, I would rate 4.5 stars if available.

The staff were great and were very helpful.

Room was very nice, however, if you want a dark room at night, don't take a room facing City Hall - the room was bright through the night, the blinds did not help.

Room Tip: If you want a dark room at night, don't take a room facing City Hall - the room was bright throu...
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  • Stayed March 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank GoldyNJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai
Level Contributor
82 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 11 March 2014

This hotel is in a central location of Philadelphia. You could walk (c. 20-30 min) to the main museums, including the Barnes Foundation and Rodin Museum, as well as to different parts of the city (it is a 10 min walk to the smaller, but very beautiful Penn Academy of Fine Arts). For those of you who have been to the Ritz in Singapore, the one in Philly is less "waow", but then again, it is hard to compare since in different cities altogether.

Stayed May 2013, travelled as a couple
Helpful?
Thank BecharaYen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minneapolis
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 11 March 2014

I just spent two ninths at the Philadelphia Ritz Carlton. It is located in a former bank with a very cool lobby and bar area. Lots of marble in a big, open space. The rooms are comfortable but it was the little things that added up to an average overall stay. First, the beds are not very comfortable. Not what you would expect at this level of property. Second, there was not a working clock in the room. There was a clock radio on the desk, but the time was wrong, and I couldn't figure how to change it. It wasn't lit so you couldn't see it in the dark anyway, so I gave up on it. The desk are did not have a light, which wasn't a problem during the day, but problematic as I was working in the evening. The staff was friendly and the lobby bar was good for a light dinner.

Room Tip: I was in room 1621, which had a good view of city hall.
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  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Obroberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bethlehem, Pennsylvania
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 8 March 2014

We stayed at the Ritz-Carlton in Philadelphia for the first time, recently & found it to be a pleasant experience. We chose this property because of the location & it was perfect for our needs. The staff was extremely accommodating & the public areas of the property were impressive.

Our only minor disappointment was with our accommodations. For a Deluxe King room, we found the dimensions to be a bit tight. While the bathroom was lovely & well appointed, the door barely cleared the front edge of the toilet! Also, the carpeting & upholstered pieces were slightly worn & beginning to beg for an update.

On a more positive note, the bed was quite comfortable & the room was very clean. We also had a great view of the city! Since we weren't going to be spending much time there anyway, it completely satisfied our needs.

The 10 Arts Bistro serves a delicious breakfast & the wait staff was at our beck & call. Net/net, we would stay here again & would also recommend it to others.

  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank khittinger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 5 March 2014

The location is great! Its right in the middle of Philly. The morning breakfast had quite a variety and was very tasty. The rooms are large and clean and had an amazing view of the city. The staff are super nice. The enterance to this place will blow you away!

  • Stayed April 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MeNYNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockville, MD
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 3 March 2014

Fabulous service from the moment we arrived until check-out! I don't think I've ever seen such knowledgeable bellmen. They gave us directions, including instructions on missing construction! Rooms were a bit dated but spotlessly clean. Lovely updated bathroom with walk in shower and separate tub. Our room was on the smaller side, but since we were staying on a promotional rate that was to be expected. Lovely view of the city hall tower.
Loved the lobby. Great coffee bar in the morning (they even provided me with a diet coke on request), s'more set-up in the afternoon, drinks while listening to the jazz duo in the evening. One evening bar area was jammed, but a manager worked hard organizing seating for everyone. A great stay, as expected at a Ritz Carleton.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank lucinjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Ritz-Carlton, Philadelphia

Property: The Ritz-Carlton, Philadelphia
Address: 10 Avenue of the Arts, Philadelphia, PA 19102
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#7 Spa Hotel in Philadelphia
#14 Luxury Hotel in Philadelphia
#29 Business Hotel in Philadelphia
#29 Romantic Hotel in Philadelphia
#40 Family Hotel in Philadelphia
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — The Ritz-Carlton, Philadelphia 5*
Number of rooms: 299
Official Description (provided by the hotel):
A newly renovated neoclassical hotel set in a century-old landmark bank in downtown Philadelphia. The Ritz-Carlton, Philadelphia is a stately testament to the city and an exceptional place to experience all the city has to offer. Walk in the footsteps of America's forefathers and become a part of history. Stay in the heart of Center City and absorb the energy of the city as you spend your day exploring Independence Hall, the Liberty Bell and other cultural treasures. ... more   less 
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Also Known As:
Ritz-Carlton Philadelphia Hotel Philadelphia
Philadelphia Ritz Carlton
Ritz Philadelphia

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