We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location, great staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Sofitel Philadelphia Hotel
Ranked #9 of 87 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersGold level
Reviewed 21 November 2013

My husband and I ran the Philly 1/2 marathon on 11/17/13 and we stayed at the Sofitel the night of the race. We arrived at 6am, long before check in time to leave our car and bags. The staff could not be more courteous and helpful. They readily stored our bags, there was a complimentary display of drinks and breakfast food out for the marathoners and the hotel itself was lovely. After the race, we went back to the hotel at 10am with the hopes of just having a place to change our sweaty clothes before heading off to brunch. They were able to get us a room hours before check in and even upgraded us to a JR suite. They promptly delivered the champagne and strawberries my husband pre-ordered with the concierge upon our arrival. We even skipped our fancy dinner plans to just relax and order room service in the comfort of the room. Everything was great. I will be returning with the family for a weekend of sightseeing for sure.

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Krista S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this reviewResponded 21 December 2013

Dear Krista S,

The Philly Marathon weekend is such an exciting time of the year here in Center City and we always look forward to our guests who participate. We do all that we can to accommodate our guests during such a weekend, and I am pleased you enjoyed one of our spacious Junior Suites and some of our delicacies from room service.

We certainly look forward to welcoming you and your family for a weekend of sightseeing soon!

Warmest regards,
Vincent

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (3,298)
There are newer reviews for Sofitel Philadelphia Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,669 - 1,675 of 3,298 reviews

Reviewed 21 November 2013 via mobile

Great hotel and great location. Very comfortable rooms and very good staff. All friendly and very helpful. Beds are fabulous and very very comfortable. The only down side is the noise in which the doors make when they close. Numerous times thorough out the night I was awoken with the hotel doors banging closed. Not directly done by the hotel but in the morning the house keepers did the same. Just allowing the door to bang and bang loudly it does. These rooms need some sort of buffing round the door frame asap

Stayed: November 2013, travelled solo
Thank Scottydon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this reviewResponded 21 December 2013

Bonjour Scottydon,

Thank you for taking the time toshare your experience. I appreciate your kind remarks about our rooms, beds, and the service our ambassadors provide.

I am disappointed to hear about the level of noise that disturbed you from the doors, and thank you for sharing as your comments will help us to continue to improve our hotel to better serve our guests.

We hope to welcome you back to the Sofitel Philadelphia soon!

Sincerely,
Vincent

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013 via mobile

After having stayed at the Hotel Palomar (over the road from the Sofitel) the previous weekend we booked into the Sofitel on Philly marathon weekend as prices were more competitive. The Sofitel has large, well appointed rooms and is in a great location for just about anything. The staff were extremely helpful and the hotel laid out an early breakfast for the marathon runners. Given a choice between the Palomar and the Sofitel I would make the decision based on comparative price. The Palomar has a better atmosphere and the staff are more jovial. The Palomar is a nicer overall hotel.

Stayed: November 2013, travelled as a couple
1  Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this reviewResponded 21 December 2013

Dear Michael S,

I am pleased you took advantage of our competitve rates on the weekend of the Philadelphia Marathon and chose to stay with us at the Sofitel. Thank you for taking the time to point out our large and well-appointed rooms, as well as our location and ambassadors who were extremely helpful.

We hope that you choose to stay with us again in the future!

Sincerely,
Vincent

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 November 2013

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Mkoz
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this reviewResponded 21 December 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 18 November 2013 via mobile

The renovations at this hotel have made a big difference very comfortable soothing upscale feel to rooms Suites are great extra room feels less confining. Bed is amazing towels fluffy room service prompt reasonable & well done. Coffee in room bathrobes etc it all works. Stay here.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank tinasas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this reviewResponded 21 December 2013

Dear tinasas,

Our renovations have certainly given the hotel a wonderful upgrade, and we continuously are making changes to improve our property to provide for our guests. I truly appreciate your recommendation, and am delighted that we have become your "go-to" while in Philly!

We look forward to welcoming you back soon.

Sincerely,
Vincent

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 November 2013

  • Stayed: November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Marjorie F
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this reviewResponded 21 December 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 17 November 2013

I travel quite a bit for work and pleasure and tend to go with Starwood and IHG hotels. Three weeks before the Philadelphia marathon I decided to combine work and pleasure to cheer my daughter on. Just about all the hotels downtown were booked except the Sofitel and a few $350+/night places. The Sofitel was reasonable for a four star hotel so I decided to give it a try and so glad I did. I would highly recommend this hotel, particularly for the business traveler. Wifi was excellent and free (not always the case with the nicer hotels). Complimentary water and Keurig coffee in room was again something I don't get at Westin. They had outlet hubs at desk and nightstand that eliminated the need to get on your hands and knees to hunt down an outlet. Very comfortable desk chair and an even better reading chair with foot rest. Bathrooms had separate shower and tub instead of combined. The bed was very comfortable, linens high quality and WONDERFUL pillow. I wanted to buy one (until I saw the price.) The icing on the cake was some of the best toiletries I've had at any hotel anywhere! Thank you Sofitel for a great stay!

  • Stayed: November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Texas_Gypsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this reviewResponded 21 December 2013

Dear Texas_Gypsie,

The outlet hubs, bathroom amenities, complimentary waters and keurigs are all available in each room to create a relaxed and luxurious ambiance, and eliminate such things as you suggested like having to search for an outlet. We take the feedback of our guests very seriously and are continuously looking for improvements, large or small, that will assist our guests in enjoying a magnificent experience.

I thank you for taking the time to share such a wonderful review, and hope to welcome you back to the City of Brotherly Love soon!

Merci,
Vincent

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Philadelphia hotels
City Center West
Kimpton Hotel Palomar Philadelphia
Loews Philadelphia Hotel
#7 of 87 in Philadelphia
5,283 reviews
The Rittenhouse Hotel
#1 of 87 in Philadelphia
808 reviews
Show Prices
Show Prices
Show Prices
City Center West
Sonesta Philadelphia Downtown
Sonesta Philadelphia Downtown
#17 of 87 in Philadelphia
1,345 reviews
Show Prices
Show Prices
Show Prices

Been to Sofitel Philadelphia Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Philadelphia Hotel

Address: 120 South 17th Street, (City Center West), Philadelphia, PA 19103-5115
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Philadelphia
#4 Business Hotel in Philadelphia
#7 Romantic Hotel in Philadelphia
#7 Luxury Hotel in Philadelphia
#10 Family Hotel in Philadelphia
Price Range: £140 - £410 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sofitel Philadelphia Hotel 4.5*
Number of rooms: 306
Official Description (provided by the hotel):
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown Philadelphia hotel, which serves as the cornerstone of the new French Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this downtown Philadelphia Pennsylvania hotel provides the ideal setting, just minutes from the convention center and historical attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Travel Republic (UK), Hotels.com, Ebookers, HotelQuickly, Evoline ltd, getaroom.com and Cancelon so you can book your Sofitel Philadelphia Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing