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“Excellent Stay & Service”

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Sofitel Philadelphia Hotel
Ranked #8 of 87 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersGold level
Reviewed 27 August 2014

This is always a fantastic place for my wife and I to stay when in Philadelphia. It's in the middle of the city, walking distance to tourist destinations, shopping and eating. The staff is absolutely fantastic and will take care of everything you need. One thing to consider though if you have kids, there's no pool, no games or stuff like that for kids to do on a rainy or crummy day so take that into consideration but otherwise it's just a well run, excellent place to stay.

  • Stayed: August 2014, travelled as a couple
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Review collected in partnership with Sofitel.com
Thank ramblinjim2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this reviewResponded 2 September 2014

Cher Garrison L,

It is a pleasure to hear multiple reviews from loyal guests such as you and your wife. We look forward to continuing to welcome back you and your family to Sofitel Philadelphia. We also have games that we are always happy to provide to our guests and their families. Any of our ambassadors would be happy to have them delivered to your room at your request.

Kind Regards,
Vincent

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1,392 - 1,398 of 3,296 reviews

Reviewed 26 August 2014

Our room was very spacious and clean and had a nice view of the city. We traveled with our dog and she was very comfortable and hotels staff was very nice and friendly and dog friendly. I thought that hotel valet parking staff did a very good job in accommodating our schedule. We really enjoyed our stay at the Sofitel Philadelphia Hotel.

  • Stayed: September 2013, travelled as a couple
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Thank SK2288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this reviewResponded 2 September 2014

Bonjour SK2288,

Thank you for your great review and beautiful photos that you posted! I am so glad we provided not only you, but your dog as well with a great stay. We look forward to having you and your pooch stay with us again soon!

Warm Regards,
Vincent

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Reviewed 23 August 2014

First trip to Philadelphia. Chose the hotel because it was the lead hotel for Diner en Blanc. Great location both to the dinner and to area attractions. Was able to walk to and from historic city with ease. From the time I stepped foot in hotel until I left, treated exceptionally well. Check in was smooth; Anthony was very attentive. The room was great. Modern art and features. Comfy bed. Great bathroom. Bottled water to drink. Breakfast was included as part of my stay and it was amazing. Concierge offered great suggestions. I will definitely stay here again and try the Sofitel in other cities.

  • Stayed: August 2014, travelled solo
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Thank txmdtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this reviewResponded 2 September 2014

Dear txmdtraveler,

It is great to hear that you celebrated Diner En Blanc with us! We felt privileged to host this exciting event's after party and are very glad that you indulged in staying over and enjoying the city and its attractions right outside our doors while visiting. We look forward to welcoming you again soon, especially for next years festivities.

Merci,
Vincent

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Reviewed 22 August 2014

First time visiting Philadelphia. Central location--walking distance to great bars and restaurants (For a low-key (but clean!) hole-in-the-wall bar try the Wrap Shack located on a 2-minute walk from the hotel). Walking distance from the Travel and Leisure reviewed pie shop "I Luv Magpie" (Went with a good, but very sugary Vanilla Custard slice). Walking distance to many subway stops (2.25 one-way), which was the most convenient and cheapest way to travel to Citi Field and watch the Phillies.
Hotel service was EXCELLENT. Front desk staff was friendly, concise, and helpful when offering directions, and restaurant recommendations. Very conversational.
Room was a tad on the small side for the price. Booked as a last-minute hotel deal the night before the stay. HotelTonight and the Sofitel website offered the same last minute price (HotelsTonight had the room cheaper, but twice the taxes and fees, Softel had the room more expensive, but less taxes and fees....either way, saved about 30$ by booking last minute.)
King bed was soft. Nice for a night, not nice for a week. Pillows could have been thicker. Great room decor, although the white chairs are deceptively uncomfortable--visually pleasing, but uncomfortable. The bathroom is gorgeous. Toiletries top-of-the-line. Hand-soap smells delicious. However, the bathroom had weird double doors, like skinny, french-door style--which made privacy a bit lower on the list--also it made walking into a half-open door in the middle of the night a distinct possibility.
Overall, great stay. Wonderful front desk staff. Expensive, but a fun splurge for one night.

ps. parking is off-campus. Don't valet through the hotel--literally a BILLION garages are within walking distance. I went for covered garage parking on 19th street (The Kennedy House) for 28$ a night.

  • Stayed: August 2014, travelled with friends
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Thank sp174604
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this reviewResponded 2 September 2014

Bonjour sp174604,

I am delighted that you choose us to stay with for you first visit to Philadelphia! We have phenomenal attractions right outside our doors, just steps away, and are so glad that you were able to enjoy several of them with the recommendations of our ambassadors. We look forward to having you back again for another trip to our great city with all it has to offer.

Warm Regards,
Vincent

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Reviewed 20 August 2014

This hotel is a perfect location to see Philadelphia. My husband and I had a romantic two night stay here. The bed was comfortable and the bathroom was clean. We were on the 9th floor which had a great view. Higher is definitely better. There are many great restaurants just a couple blocks away. We walked to independence hall....a little bit of a walk but we enjoyed it. The only negative is the price for valet parking with tip for two nights was over 100 dollars. It was very convenient but next time I'll check the parking garages close by. Great stay overall.

  • Stayed: August 2014, travelled as a couple
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Thank simmerbri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this reviewResponded 2 September 2014

Cher simmerbri,

I am delighted that we were able to provide you and your husband with a romantic get away to Philadelphia. We are fortunate to be right in the middle of downtown, close to all major attractions, but also in a secluded quiet little pocket, great for romantic stays. We eagerly await your next trip.

Warm Regards,
Vincent

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Reviewed 19 August 2014

you owe it to your self to stay at this hotel..absolutely gorgeous..had a wonderful one night (wedding) stay as a gift..could not have asked for more...simply beautiful decor, wonderful staff..everything was perfect !!

  • Stayed: August 2014, travelled as a couple
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Thank aliyah1953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this reviewResponded 20 August 2014

Bonjour Aliyah1953!

I am absolutely delighted that you had such a wonderful stay with us while in Philadelphia for a wedding. We would love to welcome you back again to pamper yourself with another magnifique stay with us very soon.

Warm Regards,
Vincent

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An Accor traveller
11
Reviewed 18 August 2014

  • Stayed: August 2014, travelled as a couple
    • Value
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Review collected in partnership with Accorhotels.com
1  Thank An Accor traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Vincent V, General Manager at Sofitel Philadelphia Hotel, responded to this reviewResponded 20 August 2014

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Sofitel Philadelphia Hotel

Address: 120 South 17th Street, (City Center West), Philadelphia, PA 19103-5115
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Green Hotel in Philadelphia
#4 Business Hotel in Philadelphia
#7 Luxury Hotel in Philadelphia
#7 Romantic Hotel in Philadelphia
#10 Family Hotel in Philadelphia
Price Range: £143 - £406 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sofitel Philadelphia Hotel 4.5*
Number of rooms: 306
Official Description (provided by the hotel):
The Sofitel Philadelphia hotel blends French elegance with American style, providing a refined environment for upscale business and leisure travel. Experience this sophisticated downtown Philadelphia hotel, which serves as the cornerstone of the new French Quarter, steps from Rittenhouse Square. Offering the height of contemporary comfort and convenience, this downtown Philadelphia Pennsylvania hotel provides the ideal setting, just minutes from the convention center and historical attractions. ... more   less 
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Also Known As:
Sofitel Philadelphia
Accor Philadelphia Hotel
Philadelphia Sofitel
Sofitel Hotel

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