So, we bid and won deluxe accommodations at Le Meridien through a silent auction at a charity event. We called Le Meridien to make the arrangements - they took our gift cert info and told us we were all set and to have an incredible stay. As busy parents of young children, we wedged in the best night we could - over my wife's birthday weekend. We landed an overnight sitter rearranged swim lessons, rushed normal weekend activities, and prepared ourselves to have a fun night in the city. Then we got to Le Meridien. The front desk attendants started off so nice, then would not honor our gift certificate. She didn't say it was invalid, in fact we confirmed that the gift certificate was noted in the booking. She simply said we should have called a different number to make the arrangements because that night the room we had wasn't one of their gift cert rooms (or something like that). The problem is that number that was given on the gift certificate always had gone to voicemail, which is why we just called the main number, but made sure we confirmed that we'd be all set. We explained that, but she wouldn't budge. She said we could stay and pay for the room, but she couldn't honor our gift certificate. And so ruined the birthday weekend I had planned for my wife. Such a nice thing they did for charity.
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- Also Known As:
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