We stayed here for three nights to attend the New Year's Mummers parade. Everyone was extremely friendly right from the valet, doorman, front desk clerks, to housekeeping and wait staff in the restaurant. The room was small but had all we needed including two animal print robes which were a nice touch. The lamps had dimmers, there was an umbrella in the closet and plenty of plugs waist high for our electronics. The room was super clean and comfortable.
We LOVED the free wine hour between 5 and 6 and took advantage each night. The lobby/living room was beautifully decorated and also had free coffee, water and hot chocolate all day. The hotel also has rooms for dogs and we saw a number of very well behaved dogs in the lobby area.
The most impressive thing about our stay was during the wine hour on New Years Day. I was lamenting the fact that since I was out of town, I wasn't going to be able to have my "Good Luck" New Years lentils which has been a tradition for about 25 years. John Clarke the service manager who was serving the wine that evening overheard me and within 15 minutes I had a bowl of lentils delivered to me at my seat by George, the sous chef. Talk about going the extra mile for your guests. I felt so grateful and I so appreciated these wonderful employees of this hotel going the extra mile. Unbelievable service!!!!!!!
If we are ever coming to Philadelphia again or any city that has a Kimpton hotel, we will be staying again and perhaps even bring our doggie.
Thank you Hotel Palomar for your exceptional hotel.
- Official Description (provided by the hotel):
- Kimpton Hotel Palomar Philadelphia is the first LEED Gold Certified luxury hotel in the heart of Center City is a testament to superior eco-friendly hotel design, personalized service and genuinely warm hospitality. Hotel Palomar is a unique luxury boutique hotel that features a striking lobby, the critically acclaimed Square 1682 restaurant and on-site fitness center. Throughout our boutique hotel, original artwork dynamically interacts with soft hues, luxurious custom furnishings and original architectural detailing. ... more less
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