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“A resounding "fine"--great staff, okay rooms”

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Club Quarters Hotel in Philadelphia
Ranked #20 of 89 Hotels in Philadelphia
Certificate of Excellence
Reviewed 11 March 2014

This is a hard one to review. I hovered between clicking the three- and four-star ratings for quite a while. Overall my stay was fine and I heartily agree that the staff is great, but my sleep quality wasn't the best over the time I stayed.

On the good side was the aforementioned staff, the location that made it easy to walk just about everywhere and was less than a five minute walk from the SEPTA station, the great free coffee, the occasional snacks, and the homey feel to the lobby. The room was clean and, of course, the fabulous free water was flowing.

On the negative side, it was just little, almost picky things that built up--the door let in way too much light from the hallway, the heater was surprisingly loud and not very effective (granted, it was a very cold week), the bed was a bit hard, the room was showing some wear. That's why I think the phrase "your mileage may vary" is probably the best way to describe this stay. Of course, they do have adorable "sleeping kits" if you need them (face mask, earplugs, chamomile tea).

Room Tip: Rooms facing the alley may not have the best view but have the least amount of street noise.
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  • Stayed: January 2014, travelled on business
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Thank RamblingRed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,654 - 1,660 of 2,595 reviews

Reviewed 9 March 2014

The hotel is great located and has extremely nice stuff! They are always opened to answer ANY KIND of question or just chat and make jokes (thanks especially to Michael) what
makes the place cozy and your stay pleasant. It is definitely a good choice if you are staying in.Philadelphia.

  • Stayed: March 2014
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Thank Eli R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

Michael and the staff here at this Hotel are so amazing. I travel at least once a week for business and I always choose to stay here because of the staff and the rooms.
I am in the customer service industry, so believe me I know how important and imperative it is to have such a great personality and staff as this hotel does.
every time I come here Michael and his staff are remarkable and go above and beyond, they always show me hidden gems of the city and never hesitate to help me.
Stay here at this one of a kind hotel.

  • Stayed: March 2014, travelled on business
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Thank Nicky S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2014

We needed a place to stay for one night in Philadelphia and booked a room at Club Quarters. The location was fine, our (minimal) interaction with the staff was fine, the (minimal) free food in the morning was fine (coffee, fruit, energy bars), but the bed was NOT queen-sized.

Stayed: March 2014, travelled as a couple
Thank NewYorkJudy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 March 2014

Great location for visitors as everything you might want to see in town or around town is an easy walk, bus or cab ride. The staff is extremely helpful with guests' needs. Rooms are quiet and comfortable. I have been here several times for business and consider the Club Quarters a second home.

Room Tip: Some of the rooms are small but comfortable. If you wish larger, more spacious rooms, mention it wh...
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  • Stayed: March 2014, travelled on business
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Thank Carolyn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2014

I stayed at Club Quarters Philadelphia from 2/26 to 3/3. I was visiting UPenn as a prospective student.

The hotel is excellent. The room was really big, with a nice desktop and the bed absolutely comfortable. There were many power outlets to charge lots of devices in almost every corner of the room. Also there was a little fridge and a microwave. The decoration was really nice.

Also, the attention was great. At the desktop lobby was Joe, who is a great guy. He was of utmost help every single time I requested something. He was always smiling and solved everything efficiently and instantly.

Finally, there is a fancy restaurant in the hotel too. I had the chance to have breakfast there, and it was great.

  • Stayed: February 2014, travelled on business
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Thank Fernando G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2014 via mobile

After taking a ferry from NJ, a bus from NY, a train in Philly, it was so nice to come back to the beautiful Club Quarters of Philadelphia.
Joe Crismond was the cherry on top to my stay.
He truly listened to my request for a quiet room and gave me such a beautiful room that one can only dream of. His customer service started with a smile and sometimes that's all one needs to brightens someone's tired day!
Thanks Joe!

Stayed: March 2014
Thank spachick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Club Quarters Hotel in Philadelphia

Address: 1628 Chestnut St, Philadelphia, PA 19103-5119
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center West
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Best Value Hotel in Philadelphia
#10 Luxury Hotel in Philadelphia
#19 Business Hotel in Philadelphia
#21 Romantic Hotel in Philadelphia
Price Range: £84 - £195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Club Quarters Hotel in Philadelphia 4*
Number of rooms: 275
Official Description (provided by the hotel):
Club Quarters Hotel in Philadelphia is a newly renovated full service hotel designed for business travelers. Located in the heart of the city's business district and within walking distance of many cultural and historical attractions including Rittenhouse Square, Antique Row and the Academy of Natural Sciences. Adjacent to Liberty Place with over 70 unique boutiques and restaurants and easily accessible to the convention center. Its restaurant and bar, Davio's, serves delicious Northern Italian cuisine. All Club Quarters Hotels provide: • Free high-speed Wi-Fi throughout the hotel • Instant registration and check-out • Club Living Room - an inviting lounge for working, meeting, socializing and relaxing • Free unlimited chilled bottled water • Greater security with keycard access to guest room floors • Restaurant and Bar • Fitness room with cardio equipment and weights • Meeting rooms and office space available • Guest Request Closets on every floor containing extra pillows, blankets and amenities ... more   less 
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Also Known As:
Quarters Hotel Philadelphia
Club Quarters Philadelphia

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