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“Decent place near PHL”

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Four Points by Sheraton Philadelphia Airport
Ranked #58 of 87 Hotels in Philadelphia
Reviewed 24 September 2013

We stayed at the Four Points by PHL airport for one night before a flight to Europe. The hotel was fine....clean and comfortable. They had two water bottles in the room which had tags on them saying that they were free, so that was a nice touch. They don't offer free breakfast but we knew that when we booked the hotel, so no worries. They check out time is 12 noon, which was nice since our flight wasn't until the late afternoon. The shuttle is shared by two or three other hotels in the same close vacinity. I only wish that there were some restaurants nearby.

Stayed: September 2013, travelled as a couple
Thank txn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, Starwood Hotels at Four Points by Sheraton Philadelphia Airport, responded to this reviewResponded 1 October 2013

Dear txn,
We appreciate your review and happy to hear that you enjoyed your recent stay and the convenient access to the airport. We hope your trip to Europe was amazing and look forward to hosting you again.

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Reviews (585)
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Reviewed 5 September 2013

Having stayed at this brand of hotel many times, it is consistently average. Nothing wrong with it at all but nothing to get excited about. We stayed there for its close location to the baseball park for the game. It does annoy me, however, when you have to pay for hotel parking.

  • Stayed: August 2013, travelled with family
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1  Thank Russell21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, Starwood Hotels at Four Points by Sheraton Philadelphia Airport, responded to this reviewResponded 9 September 2013

Dear Russell21,
Thanks for your review. We're happy to hear you continue to be a loyal guest of ours and you enjoy our convenient location. We do not offer free parking, however, we do have packages that include free parking or discounted parking should that suit your travel needs. Unless you're staying outside the city limits, most hotels do require a fee for parking - unfortunately, that is common in an urban market. Thanks again for your feedback and we look forward to welcoming you back when future travel plans bring you back to Philadelphia.

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Reviewed 3 September 2013 via mobile

Staff was very friendly and accommodating. Liked the free shuttle to the train at the airport although trying to drive the area was a bit confusing. Food menu was limited but delicious. Although no jacuzzi they have access to neighboring hotel.

  • Stayed: September 2013
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1  Thank Mark E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2013

There is no free parking and this complex has inadequate parking as well as rates that seem to rise every time we visit. We will probably look for a more friendly hotel complex like Marriott which is also conveniently located to the airport and even has free breakfast.

Room Tip: Did not use kids or spa. Rooms that face the highway are noisy.
  • Stayed: August 2013, travelled with family
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1  Thank B0bAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, Starwood Hotels at Four Points by Sheraton Philadelphia Airport, responded to this reviewResponded 9 September 2013

Dear B0bAZ,
Thank you for taking the time to share your thoughts regarding your recent visit. We're sorry you were disappointed with your stay this time around. Our parking rates have not change in the last several years and may seem to be changing depending on promotions we running during different times of the year. We also encourage you to book our parking package which offers free long term parking. Thanks for your feedback and we hope to host you again in the future.

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Reviewed 15 August 2013

The hotel felt dirty, the room was gross...the desk chair in the room had rips in it, the lighting was stark white and the clientele weren't much better. Also was unpleasantly surprised at the price to park.

Room Tip: Find somewhere else to stay.
  • Stayed: August 2013, travelled with family
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2  Thank matos1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, Starwood Hotels at Four Points by Sheraton Philadelphia Airport, responded to this reviewResponded 20 August 2013

Dear matos1985,
Thank you for taking the time to share your thoughts regarding your recent experience in Philadelphia. We're sorry to hear that your stay did not meet your expectations. We have shared your comments with the Housekeeping and Engineering team. Thanks again for sharing and we hope you will try us out again.

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Reviewed 9 August 2013

We booked the park, sleep and fly package. Upon checking in I inquired about where to park the car and was told that we could park anywhere we wanted, but would probably have to park over at the A Loft or Four Points hotels and walk back. The distance is not that far, but it is when you are disabled. We had to park appox. 100 yards from the Sheraton. Other than the parking the stay was great.

Room Tip: If you have small children in your party you may want to ask for a room on a high floor, since the n...
  • Stayed: August 2013, travelled with family
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Thank Zac1mac1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karen M, Starwood Hotels at Four Points by Sheraton Philadelphia Airport, responded to this reviewResponded 15 August 2013

Dear Zac1mac1,
Thank you for taking the time to share your thoughts. We glad you had a comfortable stay at the Sheraton. We (Four Points) work closely with them and will definitely relay your message. Thanks again and perhaps you will visit the Four Points during your next visit. We would love to host you!

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Reviewed 8 August 2013

I read the other reviews and found the hotel room clean and comfortable. The Starwood Four Points website has rates for park and stay which I use for the airport, and find they are very reasonable and competitive so no daily parking charge--included in room rate. Shuttle runs automatically every 20 minutes to airport.The staff was friendly and asked if needed anything. A bit surprised at the nondescript decoration of hardware in the room. I love minimalist as long as quality, but thought the faucets could have been upgraded, and somehow even with new carpeting and nice white comforters and the typical comfy. Have only stayed in the CA and Miami Four Points, so that was my comparison. I think there are upgrades taking place there, since there was a sign. However, it was very clean and will use again.

  • Stayed: August 2013, travelled solo
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1  Thank roseanne124
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Points by Sheraton Philadelphia Airport

Address: 4101A Island Avenue, Philadelphia, PA 19153
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #58 of 87 Hotels in Philadelphia
Price Range: £91 - £291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Philadelphia Airport 3*
Number of rooms: 177
Official Description (provided by the hotel):
Four Points by Sheraton Philadelphia Airport has free PHL shuttle service. We're near Philadelphia Sports Complex and 8 miles from center city Philly, PA Convention Center, and the historic district ... more   less 
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Also Known As:
4 Points By Sheraton Philadelphia Airport
Four Points By Sheraton Philadelphia Airport Hotel Philadelphia
Sheraton Philadelphia Airport
Four Points Philadelphia
Philadelphia Four Points

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