Stayed at this property on 11/2 because we needed to be in center city early Sunday. When we entered the hotel, we were greeted by a boisterous (loudness, drinking, vulgarity) gathering of motorcycle club members in the lobby. The check-in experience was pleasant enough, but when we went up to our no-smoking room, it reeked of stale tobacco smoke. And the guests across the hall were extremely loud (we could hear them clearly through their closed door and ours.
We were moved to another room after a hotel employee also easily could detect the odor.
The hotel has a restaurant, but we couldn't eat there because of the unaddressed ruckus from the lobby. So we went to another hotel for dinner. The lobby party was still going strong when we returned from our meal, and even the bar and dining staff said the noise was costing them business, but no one seemed to do anything about it.
There was no complimentary breakfast and the prices were high, so we just left early Sunday morning.
Next time, I'll book a different hotel.
- Official Description (provided by the hotel):
- Four Points by Sheraton Philadelphia Airport has free PHL shuttle service. We're near Philadelphia Sports Complex and 8 miles from center city Philly, PA Convention Center, and the historic district ... more less
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- Also Known As:
- 4 Points By Sheraton Philadelphia Airport
- Four Points By Sheraton Philadelphia Airport Hotel Philadelphia
- Sheraton Philadelphia Airport
- Four Points Philadelphia
- Philadelphia Four Points