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“Very comfortable and convenient for our UPenn visit”
Review of Hilton Inn at Penn

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Hilton Inn at Penn
Ranked #3 of 88 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersSilver level
Reviewed 10 February 2014

My husband and I recently went to an athletic function and dinner at UPenn. Loved that once we valet parked our car,we were able to walk to our destination. Room was clean and comfortable. Enjoyable quick visit.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Linda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbarag, Manager at Hilton Inn at Penn, responded to this reviewResponded 12 February 2014

Dear Linda B-
Thank you for the wonderful review of your recent stay at our hotel. We do have fantastic location for any events on the UPenn Campus. We look forward to having you stay with us again soon.

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915 - 921 of 1,452 reviews

Reviewed 5 February 2014

This hotel was affordable and in a great location for working at U Penn. The restaurant at the hotel was a bit pricey, but luckily, there were some wonderful restaurants just a block down the street with happy hour specials. Additionally, the bed was so comfortable and the room was super quiet.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Pinkness3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbarag, Manager at Hilton Inn at Penn, responded to this reviewResponded 9 February 2014

Thank you for the great review of your recent stay. We strive to offer fantastic service at a great value to our guests. We do have a wonderful location with a number of options for dining, shopping, and other activities all within a close proximity. We hope to see you again soon.

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Reviewed 31 January 2014

Rooms are immaculate; WiFi is free; breakfast is unusual and delicious; staff is most friendly and allowed us to leave the car and luggage after we checked out for the day; easy to check in. Highly recommend!

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank CAM5252
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbarag, Manager at Hilton Inn at Penn, responded to this reviewResponded 5 February 2014

Dear CAM5252-
Thank you for the high remarks on your recent stay at our hotel. We strive to provide a friendly and welcoming atmosphere to all of our valued guests by going above and beyond in the service that we provide. Thank you for your recommendation to others. Be sure to stay with us again soon.

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Reviewed 30 January 2014

Clean, easy registration/check-out, attentive staff. Convenient to Penn Health. Difficult to find -- located on narrow, non-descript street. Room was well appointed. Nice restaurant alongside. Parking is valet only @ $40 per night. Lives up to the Hilton name.

  • Stayed: January 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Kilpeder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbarag, Manager at Hilton Inn at Penn, responded to this reviewResponded 5 February 2014

Thank you for the great review of your recent stay. We appreciate your feedback and fresh eyes on our hotel, as it only helps us to improve our service. Be sure to stay with us again soon on your next visit to Philadelphia.

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Reviewed 28 January 2014

The Inn at Penn is a comfortable well appointed hotel. We enjoyed our two night stay, the hotel staff was friendly and helpful and made our family event even more memorable. Located near the University of Pennsylvania Museum of Anthropology and Archaeology, the hotel made it easy for us to enjoy the time with our family, before and after the ceremony at the museum.

  • Stayed: January 2014, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbarag, Manager at Hilton Inn at Penn, responded to this reviewResponded 29 January 2014

Thank you for the wonderful review of your recent stay at our hotel. We are pleased to hear that our location made it so easy for you to connect with family and friends in Philadelphia while you were here for the wedding. Be sure to come back again so you can explore more of what Philly has to offer!

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Reviewed 25 January 2014

When my party arrived at the Inn at Penn we were waaaaay before check-in time but thought we'd see if we could leave the luggage and start our tour of Philly. As the front desk is on the second floor we first met the bell service desk on the first floor. Both the men working the desk were both helpful and friendly but LaRon continued to be a highlight of our stay and recommended the best Philly cheesesteak houses in the area we were heading to. You'll have to ask him about that.

Convenient transportation from this hotel by city bus, rail, and from the airport.

We stayed at several hotels during our trip (NY,DC,Philadelphia) but the Inn at Penn was the least pretentious and most enthusiastic to serve of the trip. It should be added that they wouldn't need to be either as the location near UPenn and quality of rooms is enough to keep customers coming.

It should be added that the concierge service offered by Bessie was also impressive.

  • Stayed: August 2013, travelled with friends
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Thank AlexanderH19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbarag, Manager at Hilton Inn at Penn, responded to this reviewResponded 29 January 2014

Thank you for the fantastic review of your recent stay. We appreciate the kind remarks, and as you noticed our team truly does take pride in the service we provide to our guests. We also have a convenient location with easy access to downtown and the airport. We hope you will stay with us again soon.

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Reviewed 23 January 2014

I have stayed at this hotel fairly often. The staff is a highlight of the hotel. Clean rooms, nice breakfast buffet and great location for visiting a child at Penn. This time my stay was a bit "off" though. The room (562) was freezing cold and air just seeped in through the windows. I told the front desk about this at check out. Our upstairs neighbors had a baby who banged his playpen and made noise for much of the night. We finally had to ask security to ask the other guests to quiet down. Finally, we found under the pillow an earplug that was not ours when we pulled the covers off the bed at night. I am staying here again this weekend and hope to have better luck. Will report back.

Stayed: January 2014, travelled with family
Thank Vacation209
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbarag, General Manager at Hilton Inn at Penn, responded to this reviewResponded 30 January 2014

Thank you very much for your comments regarding your recent stay. I am pleased that prior stays have been positive, and I apologize that this stay did not meet your or our expectations. We have addressed the air issues in your room and carefully inspected other rooms to ensure that this condition does not exist. The extreme temperatures in the Northeast this year have created challenges for all of us. I am happy to say all issues we discovered have been corrected and we have placed a couple rooms out of order to correct more serious heating issues. Noise problems with young children can occasionally be disturbing. We will always make an effort to ensure the comfort of all guests in terms of noise levels. I am especially disappointed that an item from a prior guest was somehow left in the room and I have spoken with our housekeeping management team, who are normally exceptional as you see from other reviews, about your experience. Please do let me know how your stay was this past weekend. We look forward to your return. Warm regards, Greg Stafford, General Manager

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Additional Information about Hilton Inn at Penn

Address: 3600 Sansom St, Philadelphia, PA 19104-3212
Phone Number:
Region: United States > Pennsylvania > Philadelphia > University City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Philadelphia
#2 Spa Hotel in Philadelphia
#2 Family Hotel in Philadelphia
#3 Business Hotel in Philadelphia
#5 Romantic Hotel in Philadelphia
#8 Green Hotel in Philadelphia
Price Range: £110 - £260 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Inn at Penn 4*
Number of rooms: 245
Official Description (provided by the hotel):
The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more   less 
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Also Known As:
Hilton Inn At Penn Hotel Philadelphia
Hilton At Penn
Hilton Philadelphia
Hilton Inn Penn
Philadelphia Hilton

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