The Inn at Penn is the most comfortable and inviting hotel I have ever visited. I am a patient at Abramson Cancer Center. When I arrived on a cold, rainy night, a lovely man named Teddy helped me get my bags to my room. I was so weak from treatments, he had to help get me to my room as well. After unloading the bags from his cart, he unloaded the items that needed to go in the refrigerator and even insisted on setting the clock on the microwave. He double checked to make sure I had everything I needed before leaving. The bed was super cozy with an overstuffed comforter, turned down with chocolate candies on the pillow, a white terry cloth rob on the bed and mellow jazz music on the radio. I slept like a rock.
The entire staff at the hotel goes out of their way to meet your every need with a smile. They are all professionals, many of whom have made a career of service at this hotel, including Miss Bessie, the concierge who is in her fourteenth year and can meet your every request with a smile. Teddy has been working here for six years as has most of the desk staff. They all do their jobs with pride and professionalism..
The front desk operation manager, Michael Moran, is fairly new but he has clearly adopted the Hilton standards of making guest service a priority. He went out of his way to find me a room at another Hilton property when the Inn at Penn was full one night during my extended stay.
I will definitely stay at this hotel every chance I get when I return to Philadelphia. I have absolutely no complaints about the service I have received.
- Official Description (provided by the hotel):
- The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more less
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- Also Known As:
- Hilton Inn At Penn Hotel Philadelphia
- Hilton At Penn
- Hilton Philadelphia
- Hilton Inn Penn
- Philadelphia Hilton