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“Leisure/College Visit”
Review of Hilton Inn at Penn

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Hilton Inn at Penn
Ranked #3 of 86 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersSilver level
Hawthorne, United States
1 review
“Leisure/College Visit”
Reviewed 5 July 2014

Room and bathroom was very clean, and well stocked. Valet staff extremely helpful with luggage. . Just wish the air conditioning in the room would have gotten colder. Great value. Would difinately stay again.

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Susan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbarag, Manager at Hilton Inn at Penn, responded to this review, 6 July 2014
Thank you for the great review, Susan D! In the future, please do not hesitate to bring any inconveniences to the attention of our staff to address. Be sure to come back soon.
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1,378 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (152)
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English first
1 review
Reviewed 2 July 2014

We had a delightful experience at the Inn at Penn. It was well situated for medical appointments, but also only a short ride into the "city"..There is an extremely helpful staff. The room was comfortable and very clean. The "Living Room" was a lovely surprise..We entertained guests there, had late night drinks and snacks. The concierge staff really followed through..getting us tickets for performances, museums etc.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank carolf531
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbarag, Manager at Hilton Inn at Penn, responded to this review, 3 July 2014
Thank you, carolf531, for your flattering review of our hotel. We appreciate your comments about our accommodating staff and our Living Room, the perfect spot to unwind and entertain. Please return to The Inn at Penn, a Hilton Hotel when in the area!
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Boston, Massachusetts
Level 3 Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 July 2014

Located in the heart of UPenn, this hotel is a cross between a boutique hotel and what you've come to expect from the the Hilton chain. Great location for those doing business at Penn, but seems to be a little out of the way if you're looking for tourist/nightlife/social things to do. Rooms are CLEAN, tastefully decorated, and decent in size. iPads have replaced the binders and all the little things you expect are available in each room. Check in agent was great, very friendly and knowledgable. The check out agent the next day was unfortunately rude and more interested in having a conversation with her co-worker.

All in all, definately once of my go-to hotels when visiting Philly!

  • Stayed March 2014, travelled on business
    • Value
    • Location
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Helpful?
2 Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbarag, Manager at Hilton Inn at Penn, responded to this review, 14 July 2014
Thank you Mary L, for the positive comments. As for your experience at check out, I can assure you that is not the standard in our hotel. Rest assured that we will look into this potential service issue and determine if retraining is needed. We look forward to your return!
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Brooklyn, New York
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 June 2014

Great place at the heart of Upenn.

The hotel is walking distance from the train station, doable especially during daytime.

The only downside -- the hotel bar closes before 11, but there are other places around the corner.

  • Stayed June 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eugene K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbarag, Manager at Hilton Inn at Penn, responded to this review, 10 July 2014
Thanks, Eugene K, for taking the time to submit a review, and a five-star one at that! Please keep us in mind when planning your next trip to the Philadelphia area.
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Madison, New Jersey
Level 6 Contributor
119 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 30 June 2014

We used this hotel to attend a wedding reception which was being held here. My husband and I were very pleased with the room we stayed in. The room was very clean, spacious, well appointed. There was a great tv and even ipad. Hairdryer, safe, coffeemaker. ironing board and iron are supplied. FREE WI-FI. The bathroom was large and immaculate! Plenty of towels and up-scale amenities in the bath area. Separate living room area (not a separate room) with sofas and chairs for watching tv or visiting - i think the couch is a sleeper sofa.

The cost is on the "pricey" side, but you are staying IN CITY PHILADELPHIA on a weekend night - it was worth it for me not to have to drive to or from a reception and to have restaurant facilities on site for the morning. Once there we had a "one stop" experience so the cost was not an issue.

Some people had problems with valet parking but we did not - our car was brought around very quickly.

The staff, i must say, was very professional and courteous. Friendly folks at the front desk answered my questions quickly and thoroughly.

I used the gym facilities in the early morning on Sunday and they were totally empty, but probably would be a little crowded on a weekday morning. This looks like a hotel where lots of professionals stay.

If you need to be at the Uni. of PA. or somewhere in that vicinity, this is an excellent choice.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank ddhockey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbarag, Manager at Hilton Inn at Penn, responded to this review, 1 July 2014
ddhockey- Thank you for the fantastic review! We are so pleased to hear that you enjoyed everything that we have to offer, and look forward to having you stay with us again soon.
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Gainesville, GA
Level 4 Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 June 2014

The Inn at Penn was a wonderful experience. From the bell hop to the front desk/check-in person it was a very awesome experience. The room was clean, beautiful, and very high tech. The iPads in the room were awesome, as were the mini fridge, the personalized air/heat settings, and the lighting in the bathroom. My only wish is that we could have stayed longer. The only downside is the $39 valet fee... but then again it was very fast and efficient and I realize that it is a downtown hotel so parking is going to be pricy. Highly recommend it.

Room Tip: We had room 710 and it was great!
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ashleigh F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbarag, Manager at Hilton Inn at Penn, responded to this review, 1 July 2014
Ashleigh F- We appreciate the high marks, and your glowing recommendation! Please visit us again soon (and stay longer next time)!
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Richmond, Virginia
Level 4 Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 29 June 2014 via mobile

Highly recommend this hotel for business stay in UPenn/Drexel/Philly train station area. Rooms were spacious, free wifi, complimentary coffee and bottled water in rooms. Love that there is a 11 pm quiet policy in place, and I really could not hear anything outside of the room - door or window. A rarity in an urban hotel stay! So convenient to train station and the University area.

Stayed June 2014, travelled on business
Helpful?
Thank wonkavator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nbarag, Manager at Hilton Inn at Penn, responded to this review, 30 June 2014
Wonkavator- Thank you for the fantastic recommendation and review of your recent business stay. Be sure to come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Inn at Penn

Property: Hilton Inn at Penn
Address: 3600 Sansom St, Philadelphia, PA 19104-3212
Phone Number:
Region: United States > Pennsylvania > Philadelphia > University City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Luxury Hotel in Philadelphia
#2 Family Hotel in Philadelphia
#2 Spa Hotel in Philadelphia
#3 Business Hotel in Philadelphia
#5 Romantic Hotel in Philadelphia
#8 Green Hotel in Philadelphia
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Inn at Penn 4*
Number of rooms: 245
Official Description (provided by the hotel):
The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more   less 
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Also Known As:
Hilton Inn At Penn Hotel Philadelphia
Hilton At Penn
Hilton Philadelphia
Hilton Inn Penn
Philadelphia Hilton

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