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“Top notch - we were spoiled. Very convenient for visiting Penn or Drexel”
Review of Hilton Inn at Penn

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Hilton Inn at Penn
Ranked #5 of 85 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersSilver level
United States
Level Contributor
461 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
“Top notch - we were spoiled. Very convenient for visiting Penn or Drexel”
Reviewed 14 August 2014

So this is a definitely a very fine representative of the Hilton brand. All of the staff were helpful and friendly - the valet service was among the fastest for getting cars that we have seen. We had an upgraded junior suite room which was huge and very comfortable. The black out curtains kept the room dark - something we don't take for granted. The breakfast was only so/so their full breakfast open did not have a custom egg option so we stuck to the hard boiled eggs for our egg white preference. The wait staff in the breakfast room was the old fashioned kind of friendly and made us fell quite welcome.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Traveling_a_lot4fun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, 14 August 2014
Thank you, Traveling_a_lot4fun, for the five-star review. I'm glad to hear that you were impressed with our service and accommodations. Unfortunately, our omelet chef hurt himself and was sent to the hospital on the morning you describe. Our standard is to have a chef present, making eggs and omelets to order (including an option for egg whites) at all times. My apologies. Please stay with us again soon, and safe travels!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (147)
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usa
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 August 2014

We were in town for a concert over 4th of July weekend. This hotel is probably a 10-15 minutes cab ride from Citizens Bank Park where the concert took place so the location was great. All of the staff members were very helpful and courteous. We stayed a standard king room. It was a good size and we loved the chaise in the room. We also had a decent view from the room...not to mention the complimentary iPad and complimentary "box of cords" for any type of "hook up" you could imagine. I thought they both were a nice touch. We ordered room service (cheese steaks) and they were pretty good...and expensive. Oh yea...they had me at "complimentary wi-fi". Would definitely stay again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank sobewannabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, 14 August 2014
Dear sobewannabe,
Thank you for the great review! You had us at "Would definitely stay again"! That's exactly what we like to hear. Safe travels, and please visit us soon.
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Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 August 2014

My nephew was having surgery and the family stayed here during the ordeal. The rooms were wonderfully clean. The staff were very helpful. We needed to check in early and they made that possible. Breakfast was very good. I highly recommend this for it's location, friendly helpful staff and quiet, beautiful room.

Room Tip: I prefer a higher floor
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank k9dodo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, 11 August 2014
Dear k9dodo,
First of all, my best wishes for your nephew's speedy recovery. Thank you for taking the time to review your stay, we greatly appreciate the kind words and the high marks. Safe travels.
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Chicago, Illinois
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 August 2014

NIce, clean rooms, close to Penn. Exactly what you would expect for the price.
The price of breakfast($16 continental, $24 or so for the buffet) was steep, but when we said we weren't interested and would go elsewhere, we were given complimentary passes. I assume it was because we were Hilton Honors members. Great breakfast, but not worth the $16/$24. Can walk to Penn and to Center City.

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Clementine52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, 8 August 2014
Dear Clementine52,
I'm glad that we met your expectations. Hilton Hhonors Gold members may choose between 1000 bonus points or the Full Breakfast buffet, while Diamond Hhonors members receive the Full Breakfast buffet automatically. Thank you for your patronage!
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Sparta, New Jersey
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 August 2014

This hotel is in a nice quiet neighborhood, near some nice restaurants and very close to the University of Penn and Drexel University. The rooms are extremely clean and neat. The beds a very comfortable. Spacious bathroom with great water pressure. The only problem I had was that the beds are on platforms with sharp corners that stick out. I kept running into them. Now I have a bunch of bruises on my knees. Lol oh well. I would still go back! (BTW parking is a bit pricey, but you are in the city.)

Green Features: The new environmentally friendly practices are great except that our panel was not working correctly. We had to change rooms because it couldn't be fixed right away. This was no problem for us and they got us a new room in just minutes. This is a great practice that Hilton has implemented.
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Didgee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, 7 August 2014
Dear Didgee,
I'm glad that you enjoyed your stay. We're also proud of our green initiatives, I'm glad that our staff was able to get you into another room with little turnaround time. Please visit again soon.
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nunavut, canada
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 5 August 2014

Stayed in late July 2014 with two friends. Rooms are clean and comfortable, staff is extremely pleasant. Parking is rather expensive (39$) but you can fin plenty of parking in the hood. Hotel is very quiet and I would definitely go back.

Green Features: When entering the room, you have to insert your cardkey in a pad in order to activate lights and A/C. Ipad with limited functions are included in the room. The Welcoming letter is not necessary in my opinion, waste of paper and envelope, a welcoming email is sufficient.
  • Stayed July 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
Helpful?
Thank charles33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, 6 August 2014
Dear charles33,
I appreciate your review of your recent stay. We'll take your suggestion regarding a welcome email into consideration as we're always looking for ways to reduce waste. Safe travels!
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Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 5 August 2014

Hotel is clean and modern. Very polite and courteous staff. Love the energy conservation upgrades they have made to the rooms.

All hotel, room service and local area information is now on iPads that are in each room (as well as a docking station).

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sirjohn03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
gmgreg, General Manager at Hilton Inn at Penn, responded to this review, 6 August 2014
Dear Sirjohn03,
Thank you for taking the time to review your recent stay. Our staff greatly appreciates being mentioned in a positive light, and we're proud of our in-room energy conservation initiatives. Safe travels!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Inn at Penn

Property: Hilton Inn at Penn
Address: 3600 Sansom St, Philadelphia, PA 19104-3212
Phone Number:
Region: United States > Pennsylvania > Philadelphia > University City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Family Hotel in Philadelphia
#3 Business Hotel in Philadelphia
#3 Spa Hotel in Philadelphia
#4 Luxury Hotel in Philadelphia
#5 Romantic Hotel in Philadelphia
#8 Green Hotel in Philadelphia
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hilton Inn at Penn 4*
Number of rooms: 245
Official Description (provided by the hotel):
The Inn at Penn is a traditional hotel with a contemporary twist. Our state-of-the art AAA Four-Diamond hotel is located on the campus of the University of Pennsylvania and is walking distance to shopping, restaurants and the great nightlife that Center City Philadelphia boasts. Complimentary wireless Internet is available throughout the hotel as well as an iPad in every guestroom plus PURE (hypo-allergenic) rooms, media hubs, refrigerators, and luxurious bath amenities are all included in our guestrooms. ... more   less 
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Also Known As:
Hilton Inn At Penn Hotel Philadelphia
Hilton At Penn
Hilton Philadelphia
Hilton Inn Penn
Philadelphia Hilton

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