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“good Mini Vacation Hotel”

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Homewood Suites University City
Ranked #33 of 89 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersBronze level
Reviewed 3 July 2014

Stayed at Homewood Suites during short trips to hilly. Nice boutique hotel. Modern, good wifi, breakfast comes with package was tasty. Gym well-equipped. Located near Penn so good proximity to university events and close enough to center city

  • Stayed: February 2014, travelled with family
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Thank Kevin28_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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515 - 521 of 722 reviews

Reviewed 29 June 2014

My daughter and I happily checked into the Homewood Suites in preparation for a long awaited three day cooking class at the Restaurant School across the street. On June 28 we returned to our room at 5:30pm only to find it had not yet been cleaned. I was appalled as we had left the room at 8:30am and my daughter was suffering from a migraine and really needed to lay down. That was not possible if we wanted our room cleaned. When I complained to the Director of Housekeeping, all she could say was that the staff had been very busy that day. Really?!? I travel a lot and have never encountered a room not cleaned by late afternoon. I would never stay here again and would think think twice about staying at any Homewood Suite.

Room Tip: Good luck getting your room cleaned!
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  • Stayed: June 2014, travelled with family
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3  Thank HolyCrossSanPedro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Homewood Suites University City, responded to this reviewResponded 1 July 2014

Dear HolyCrossSanPedro,

Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Thank you for also communicating with us through email about these issues and we appreciate that you brought this to our attention. We have discussed this with our staff and will make every effort to be sure our stayover rooms are cleaned at the times requested. Please give us a second chance if you visit our area in the future.

Sincerely,

Paul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2014

The location was great and the staff were polite and hospitable. I especially enjoyed the breakfast and dinner (with wine!) included in the price. I will definitely come back here and heartily recommend it.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Pravin I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Homewood Suites University City, responded to this reviewResponded 1 July 2014

Dear Pravin I,

Thank you for your review. We are glad that you enjoyed our staff and food offerings. Looking forward to your next stay with us.

Sincerely,

Paul

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

I was pleasantly surprised at the gracious and hospitable staff at the Homewood Suites. It was clean and comfortable. We were pleased with our stay. The complimentary breakfast and welcome home dinner was a nice touch.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank Tara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2014

Stayed here after a wedding in Manayunk (6 miles away). Even though it was a hoppin Saturday night, we were still able to find street parking (free after 8pm). The hotel charges $39/night for parking... Why not just include that in the cost per night for the room? It's also a block away from Septa if you are taking public transportation.
Everything was very clean. I loved the touch screen device in the room that controls all the lights, temperature, and music. Very cool. Nice view of the center city a few miles away. Hotel staff was very pleasant.
Breakfast was average, but still plenty of choices. It was complimentary, which I always try to look for in a hotel.
Would stay here again!

Stayed: June 2014, travelled as a couple
Thank TravelKat21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2014

The staff at this location are by far the best I have encountered in my work travels. They go out of their way to ensure you have the best possible experience. Since it is no fun being away from home due to work, it is much appreciated to have hotel staff that do the best they can to ensure you have an enjoyable stay.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with Homewood Suites by Hilton
1  Thank Timothy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul D, General Manager at Homewood Suites University City, responded to this reviewResponded 1 July 2014

Dear Timothy P,

Thank you for your 2nd great review of our hotel. We believe that our staff is our greatest asset.

Sincerely,

Paul

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Reviewed 18 June 2014

The most important thing to me about any hotel is cleanliness and this Homewood Suites was clean in all areas. The staff was very friendly and helpful. I would recommend this hotel or stay there again in a heartbeat! Also lovely views of Philly from upper rooms.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Homewood Suites by Hilton
Thank LiseFallsChurch_Va
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Homewood Suites University City

Address: 4109 Walnut St, Philadelphia, PA 19104-3510
Phone Number:
Region: United States > Pennsylvania > Philadelphia > University City
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Swimming Pool
Hotel Style:
Ranked #33 of 89 Hotels in Philadelphia
Price Range: £125 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites University City 3*
Number of rooms: 122
Official Description (provided by the hotel):
The suites in our brand-new University City property come in studio and one-bedroom sizes, all with top amenities and modern, attractive decor. Each suite includes a full kitchen with a refrigerator, microwave and twin-burner stove, and features separate living and sleeping areas with all the comforts of home and more. ... more   less 
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