Kimpton has really figured out how to do things beautifully across the board and is my favorite hotel group.
After receiving a birthday month promotion offer, I booked a one night stay for a quick getaway to Philly.
Upon a very early arrival, the room was not ready, but I got a call from the hotel as soon as it was. The room on the 6th floor was beautiful. Very spacious with that amazing spa tub! I have never actually floated in a tub before.
The staff at check in was charming and lovely as always, wishing me a happy birthday at every turn. They even sent up some fruit and a slice of birthday cake.
Even though there was a little bit of a line to check out, the staff took the time to ask how my stay had been, what I did during my stay, where I ate, etc. When I mentioned that I was going for cheesesteak, I was offered great advice on where to go and what to avoid.
As always, Monaco simply cannot be beat for making their guests feel welcome and comfortable in a beautiful environment. Perfection.
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