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“Well kept and very clean”

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Home2 Suites by Hilton Philadelphia - Convention Center, PA
Ranked #13 of 86 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersGold level
Bridgewater, United States
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Well kept and very clean”
Reviewed 22 November 2013

This was my first experience with HOME2 suites. Very easy to book on line. Very clean and comfortable. ALL you would ever need for a stay of one or more nights. The kitchen was fully stocked and all appliances were working well. Staff was very eager to accomadate any requests.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Lyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,465 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (178)
Date | Rating
  • Chinese (Traditional) first
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English first
Charlotte, North Carolina
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 22 November 2013

Hotel was in an excellent location, lobby very modern style and nice. Breakfast left a lot to be desired and not up to other Hilton's we've stayed at. Ran out of food and did not seem to be enough personnel to keep up. Rooms are not sound proofed, could hear the next door TV, people talking etc.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank timetogo007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scarsdale, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 November 2013

Had a great experience, room was big and well put together. Also loved the location. Being across the street from the Reading Terminal Market is fantastic. Service was also very good. I did not take advantage of the free breakfast, but that is only because the market across the street has so many great options. I will absolutely come back and stay at this hotel again

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
1 Thank Jake S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlottesville
1 review
Reviewed 17 November 2013

So there is no floor-to-ceiling window with a great view of the city skyline. I'll take the free breakfast, comfortable sofa, greater number of cable channels, full kitchen, and $100 LESS per night (compared to other accommodations near the Convention Center) and not miss the view at all. With the Reading Market JUST across the street, having a kitchen was great. The staff was great - it's SUCH a pleasure staying at a hotel where everyone smiles and seems genuinely happy to help. Only there two nights, but already checked rates for the next meeting in April.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blairstown, New Jersey
Level 5 Contributor
59 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 14 November 2013

The hotel staff was not friendly, or accommodating. I felt like simple questions were bothersome to the employees at the front desk during check in. Also, I had a late night and to get woken up from much needed rest by the hotel staff to just walk into my room while we were partially clothed to move my window blind a half inch for an exterior picture is completely unacceptable. We were sleeping when a loud knock was heard at the door. My wife jumped out of bed and a staff member informed us that our blind needed to be measured, and just walked right into our room. I expect not to be bothered at any place I stay, and for a blind to be moved a half of an inch. Thank you for you uninvited entry into my room.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Blairstown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHLCC, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this review, 16 November 2013
Good afternoon,

Thank you for your feedback regarding your recent stay at our new Home2 Suites Philadelphia. Your feedback is appreciated in order to continuing to meet and exceed our guests expectations moving forward. We did recently have a photoshoot and apologize for any inconveniences we may have caused you; we will re-review the appropriate procedures with our Housekeeping Team prior to entering your room. I have a few additional questions for you regarding your stay and would greatly appreciate it if you could send me your contact information to josh.davalos@hilton.com.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level 5 Contributor
38 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 November 2013

Set in the center of Philly, this hotel suite is almost invisible in it's location, but is within easy walking distance of everything.
The market mall is right opposite, City hall a mere few steps away, Liberty bell and Independence house are close by.
The rooms are comfy, the service friendly, and accessibility great.
I booked the same day, arrived early and was given a slightly bigger room then I asked for at no extra cost.
Free breakfast as well, which makes this a good deal.
And...it's not expensive :)

  • Stayed November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MikeGlassman1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Potomac, Maryland
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 November 2013

My annual meeting was at the Convention Center and brought the family along. Loved the convenient location (across from Reading Market and 2 blocks from Convention Center) and hotel atmostphere. The lobby was very open with comfy public sitting for work or public gatherings. Suites were very large and comfortable. The materials and furnishings do look like they are from an IKEA catalogue, but that is not a bad thing. It's very fresh and inviting. I'm just not sure how they will last in the long term. Value was great (although I had a meeting rate) and would recommend to anyone needing to stay in that area and not wanting the circus of the Marriott or Loews.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank 120204sweetpea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Home2 Suites by Hilton Philadelphia - Convention Center, PA

Property: Home2 Suites by Hilton Philadelphia - Convention Center, PA
Address: 1200 Arch St, Philadelphia, PA 19107-2816
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #13 of 86 Hotels in Philadelphia
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Home2 Suites by Hilton Philadelphia - Convention Center, PA 2.5*
Number of rooms: 248
Official Description (provided by the hotel):
Eat, sleep, relax and work at the Home2 Suites by Hilton Philadelphia – Convention Center, PA hotel and enjoy the next best thing to being at home. The studio suite comprises one large room while the one bedroom suite offers the flexibility of extra space, a separate living area and private bedroom. ... more   less 
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