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Home2 Suites by Hilton Philadelphia - Convention Center, PA
Ranked #14 of 86 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersGold level
Brooklyn, New York
Level 5 Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Unbeatable Location”
Reviewed 3 January 2014

The rooms were clean, well stocked with linens and towels, and quite "roomy". The breakfast bar was good. Nice items were the Granny Smiths available at all times at the front desk and the coffee/tea in the lobby. Even though we were across the street from the Convention Center, our 9th floor room was quiet. The staff was really nice and accommodating. Parking next door is pricey. Central location meant we could walk or catch the subway so we didn't need the car for our stay.

Room Tip: The downtown area is within walking distance. Reading Terminal Market is across the street, lots of...
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mary Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this review, 4 January 2014
Mary,

I wanted to take a moment to thank you for your recent stay and feedback regarding how you enjoyed our new Home2 Suites while away from home. Your comments regarding cleanliness, our Inspired Table Breakfast offering and service will be celebrated with our team. We hope to see you back when your travels bring you back into Philadelphia.

Happy New Year,
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1,424 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (175)
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English first
Baltimore, Maryland
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 December 2013

Stayed over weekend after Xmas. Very clean, nice facilities, breakfast fine for complementary-decent beds, pull out sofa better than most, parking was pricey so we found a cheap place about 4 blocks away on vine near 15th

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judybaltimore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this review, 4 January 2014
Judy,

Thank you for staying with during the holiday season. I was pleased to see that you enjoyed our hotel facilities with your family. As an all suite hotel we pride ourselves on being able to give you the service you expect while letting you live how you want while away from home. Thank you for your feedback regarding discounted parking for travelers who don't mind walking a couple extra blocks; I will have our Front Office Team utilize this as an additional parking resource for future guests. We hope to see you back on your next Philadelphia trip.

Thanks,
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Washington, DC
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 29 December 2013

Great location. Spotless hotel. Staff couldn't have been more helpful. One of the nicest places I've stayed in. Will definitely stay there again when I return to Philly. Breakfast had an array of different selections from bagels, yogurt, waffles, to cereal and 8 kinds of juices.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
2 Thank Washington_DCSuze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this review, 4 January 2014
DCSuze,

Thank you for your recent stay and such great comments regarding our Home2 Suites. It makes our day to be able to read such great comments especially when speaking about the cleanliness of the hotel and helpfulness our staff. The Home2 team is constantly looking for ways to keep our travelers excited about breakfast and will be rolling out a a few new artisian style sandwiches soon.

Thank you again; your information will be shared with the team and we look forward to your return.
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Philadelphia, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 December 2013

This hotel is just getting its footing, it seems - front desk staff was inexperienced during our stay, parking somewhat painful. Great breakfast and breakfast staff - front desk staff lacked proper customer training.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank Matt K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this review, 4 January 2014
Matt,

Thank you for your recent stay with our Home2 Suites in Philadelphia and for your comments regarding your experience. I apologize for any confusion with parking at the hotel and leverl of customer service you received by the Front Office; these topics have been address with our Front Office Team in an effort to deliver the memorable service that we offer each and every day. In addition, I do appreciate you noting our breakfast team and will ensure they receive recognition. We look forward to seeing you back on your next trip to Philadelphia.
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Palmyra, Virginia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 December 2013

Overall stay was excellent with no complaints...OUr only recommendation was to add more sleeping pillows on the bed...It would be more comfortable for watching TV from bed...Guess a little spoiled!! Would strongly recommend...Looking forward to the construction and opening of future Home 2 throughout the USA....

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank craig c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this review, 4 January 2014
Craig,

Your feedback is very important to our team as our hotel continues to evolve as the newest hotel in Philadelphia. Home2 Suites is the newest all suite brand to Hilton and will experience tremendous growth over the new few years. We were the 23rd Home2 Suites and there is roughly 100 in the pipeline at the moment.

We look forward to your future stays when travels bring you back into Philadelphia.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Centreville, Virginia
Level 4 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 December 2013

If you are planing to stay in Philadelphia at any time this is the place to stay , you cannot go wrong with this hotel . It is brand new and well designed and location friendly . The room is nice and large and has a nice kitchen and all you can ask for in a hotel room. Plenty of sockets for electronics. A full sized fridge for all your drinks and food. The lounge is nice and open and the complimentary coffee is a nice touch and the breakfast can put something in the tank till lunch time . Don"t delay, reserve and enjoy the suite and get good nights sleep .

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank TIMEX2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this review, 4 January 2014
TIMEX2020,

Thank you, thank you for such great feedback on your recent stay at our Home2 in Philadelphia. We all take great pride and ownership in what we do everyday and couldn't be happier to see this translate into such a great experience. I will be sharing this with the entire team. In addition; it was great to hear that you enjoyed our spacious suites, the ability to stay connected while being able to maintain a normal lifestyle while on the road. We welcome you back anytime.

Happy New Year,
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London, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 December 2013

We stayed a night here when travelling around the East Coast. The rooms were immaculate and the services were very good. It was brand new though!!
It's location was just what we wanted and was within walking distance (for us!) of all Phillys main sites. It is just across the road from Reading Terminal Market, which is a great place to eat. We visited DiNiCs there and sampled their wonderful pork sandwich.
A very enjoyable stay!

Stayed November 2013, travelled with friends
Helpful?
Thank AitchTeeUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this review, 4 January 2014
AitchTeeUK,

Thank you for your feedback regarding your recent stay at our Home2 Suites. I'm very glad that you were able to experience Philadelphia while being centrally located to such great local attractions. Dinic's is my absolute favorite from the Reading Terminal; it really is some of the best pork sandwiches around. Please keep us in mind on your next East Coast tour!

Happy New Year & Safe Travels in 2014,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Home2 Suites by Hilton Philadelphia - Convention Center, PA

Property: Home2 Suites by Hilton Philadelphia - Convention Center, PA
Address: 1200 Arch St, Philadelphia, PA 19107-2816
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 86 Hotels in Philadelphia
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Home2 Suites by Hilton Philadelphia - Convention Center, PA 2.5*
Number of rooms: 248
Official Description (provided by the hotel):
Eat, sleep, relax and work at the Home2 Suites by Hilton Philadelphia – Convention Center, PA hotel and enjoy the next best thing to being at home. The studio suite comprises one large room while the one bedroom suite offers the flexibility of extra space, a separate living area and private bedroom. ... more   less 
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