We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“This place is "legit"”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Home2 Suites by Hilton Philadelphia - Convention Center, PA
Ranked #14 of 85 Hotels in Philadelphia
Certificate of Excellence
GreenLeadersGold level
Philadelphia
Level Contributor
128 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
“This place is "legit"”
Reviewed 16 January 2014 via mobile

Availability was tight and thought I'd try the new place out using points for 1 night and paying cash for 2nd night. So glad I did! This place is all that and then some. Clean, new, spacious and you get a hot, cold, plenty breakfast the next morning. I'm a bit of a hotel snob but this places "gets it", they know the layout of the room, how the consumer wants the lighting and plugs, the gym, the coffee and juice bar open 24 hours, etc and cool colors and decorations throughout. Stayed in plenty of center city Phila hotels over the years, this place will get my repeat business for sure.

Stayed January 2014, travelled on business
Helpful?
Thank amsandbeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this review, 17 January 2014
amsandbeach,

Thank you for choosing our hotel as there is many choices here in Philadelphia. I'm excited to read your feedback regarding your stay and am glad that you now have a new favorite hotel while staying downtown.

I look forward to meeting you on your next visit,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,317 reviews from our community

Traveller rating
    709
    408
    128
    44
    28
See reviews for
446
232
55
397
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (166)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Baltimore
Level Contributor
64 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 16 January 2014

The rooms are very clean with updated appliances, etc. Breakfast was great and staff were great! It is very accessible to everything and they are all walking distance. Great locations and the price is very reasonable!

Room Tip: The beds and the pillows were very uncomfortable and by the time we got home, our necks were sore...
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank timeshare2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this review, 17 January 2014
timeshare2012,

Thank you for staying at our new Home2 Suites in Philadelphia and for taking time to provide feedback on your recent stay. It's great to see that you enjoyed our location and we look forward to having you stay again in the future. I apologize for any inconvenience regarding the comfort of our beds or pillows; next visit please know that we do have feather pillows as well which tends to be a softer pillow.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pittsburgh, Pennsylvania
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 January 2014

I've stayed here 7 days over the last 2 weeks and all in all I'm more than satisfied. The rooms are studio suites and are spacious. Nice size tv with real HD channels, not the stretched SD on HD screens you see in a lot of hotels. Bed, couch, desk, a dresser and plenty of shelf space. The kitchen has a real refrigerator and freezer, not those mini things a lot of places have. It has a microwave but no oven or cooktop, although the will supply an electric cooktop upon request. The bathroom is fine, but be warned, if you have to have a tub you're out of luck. There are only showers in the rooms.
Huge, we'll maintained exercise room and an indoor pool. The staff was friendly and helpful, although the housekeeping was spotty. The first couple of days they neglected to refill the coffee supplies, but when I asked the front desk they were happy to send stuff right up.
This is still a relatively new hotel and they are still having some growing pains. The soap dispensers in the rooms are a good idea but a little flimsy.
All in all, I was happy and I'll be back.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Billzebub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this review, 17 January 2014
Billzebulb,

Thank you for continuing to stay with us at our new Home2 Suites Philadelphia. I will sure to share your comments with the team. It's great to know you are able to make our hotel your "Home Away from Home" while visiting Philadelphia.

I look forward to meeting you on your next trip,

Josh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Charlottesville, Virginia, United States
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 January 2014

The rooms are very nice, with fridge, microwave, stove, dishwasher, dishes. The bed was comfortable. The service was a bit slow - we called down because we forgot toothpaste and 30 minutes later we still didn't have it. I called down again to also ask for more pillows and the toothpaste. This time we got what we needed in about 15 minutes. The front desk was nice enough but didn't really seem to know a whole lot about the immediate area. Was a little disappointed in breakfast. Wish there were more hot options. Loved that there was always coffee available, morning and night. We would probably stay here again.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melody D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this review, 14 January 2014
Melody,

Thank you for you recent stay at our new Home2 Suites in Philadelphia and for taking the time to provide feedback on your experience. I am glad you were able to enjoy our spacious suites and fully equipped kitchen. Our goal is to service all guest requests quickly and apologize for any delays delivering your items; we have discussed with our team to prevent future delays. You will be happy to know that our Inspired Breakfast Table will soon offer a new artisan style breakfast sandwich and egg bowl! Please come see us again on your next visit to Philadelphia.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Langhorne, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 January 2014

Front desk stunk but the first time I stayed was great. The front desk gave really bad attitude and pushed you off. I felt when you called or when to them you were bothering them. I had to have my key rekeyed and he did not say a thing just gave it to me when I needed to stay later. I was told I could stay later and this should have been done automatically. Maid came into my room without knocking. The company should get rid of those who worked the front desk that day.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
2 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this review, 14 January 2014
John,

Thank you for your recent stay at our new Home2 Suites Philadelphia and for providing feedback on your experience. I do hope you enjoyed our room accomodations and want to apologize for the service you experienced. Service is what sets our hotel apart from the rest of the local competitive hotels and I would like to learn any additional specifics that you can provide. My email is Josh.Davalos@hilton.com. Thanks again and I look forward to your response.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Laramie, Wyoming
Level Contributor
5 reviews
Reviewed 10 January 2014

We really enjoyed our stay at the Home2 Suites in Philadelphia. Loved the layout of the lobby and thought the design of the hotel room was well thought out. Lots of cool extras - the iPad dock/speaker in the room was a nice touch. Breakfast worked out great - I liked that there were tons of add-ins for the oatmeal. The staff was friendly, engaging and helpful. The Wifi worked great. My only complaint was that the sliding bathroom door wouldn't stay shut, but I'm sure a minor adjustment would provide an easy fix. Rock on Home2 Philly!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Z W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this review, 14 January 2014
ZW,

Thank you for staying with us at our new Home2 Suites and for taking time to provide feedback on your recent stay. It's great to read how you enjoyed the layout of the hotel and the ipod alarm clock and charger that make it easy to live life while away from home and the many great options the oatmeal gave at breakfast. I would like to have our Chief Engineer take a look at the sliding door to the room you stayed in. Would you be able to send me the room number or name of the reservation and I can find. My email is Josh.Davalos@hilton.com.

Please keep us in mind for future Philadelphia visits.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 8 January 2014

I greatly enjoyed staying at the Home2 Suites because it had everything I wanted for comfort and productivity. The complimentary breakfast was much more than the usual continental one, and the free Wifi was high quality and worked on both my laptop and iphone. I used the free guest login rather than my Hilton Honors ID, and it worked fine. I paid the conference discounted price which was excellent, but the quality of the place would make me willing to use Home2 again.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Home2 Suites by Hilton

Helpful?
Thank EllisRP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh D, General Manager at Home2 Suites by Hilton Philadelphia - Convention Center, PA, responded to this review, 14 January 2014
Ellis,

Thank you for staying with us at our new Home2 Suites and for taking time to provide such great feedback on your experience. Your comments on the hotel and how you were able to be comfortable and productive is what we strive to provide our guests each and every day and make it all worthwhile. I will be sure to share your comments with the team. Please visit us again on your next Philadelphia visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Philadelphia hotels
Loews Philadelphia Hotel
#7 of 85 in Philadelphia
4,683 reviews
The Windsor Suites
#6 of 85 in Philadelphia
1,293 reviews
City Center East
Courtyard Philadelphia Downtown
Courtyard Philadelphia Downtown
#19 of 85 in Philadelphia
896 reviews
Show Prices
Show Prices
Show Prices
City Center East
Philadelphia Marriott Downtown
Philadelphia Marriott Downtown
#42 of 85 in Philadelphia
3,017 reviews
Show Prices
Show Prices
Show Prices

Been to Home2 Suites by Hilton Philadelphia - Convention Center, PA? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Home2 Suites by Hilton Philadelphia - Convention Center, PA

Property: Home2 Suites by Hilton Philadelphia - Convention Center, PA
Address: 1200 Arch St, Philadelphia, PA 19107-2816
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 85 Hotels in Philadelphia
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Home2 Suites by Hilton Philadelphia - Convention Center, PA 2.5*
Number of rooms: 248
Official Description (provided by the hotel):
Eat, sleep, relax and work at the Home2 Suites by Hilton Philadelphia – Convention Center, PA hotel and enjoy the next best thing to being at home. The studio suite comprises one large room while the one bedroom suite offers the flexibility of extra space, a separate living area and private bedroom. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travel Republic (UK), TripOnline SA, Hilton Hotels Direct, Hotel.de, TravelUp, Traveltool, S.L.U., Booking.com, Evoline ltd and HotelQuickly so you can book your Home2 Suites by Hilton Philadelphia - Convention Center, PA reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing