We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“No Hostess” 3 of 5 bubbles
Review of Chili's Grill & Bar - CLOSED

Chili's Grill & Bar
Price range: US$0 - US$20
Cuisines: Mexican, American, Southwestern, Barbecue
More restaurant details
Restaurant details
Good for: Child-friendly, Bar Scene, Groups
Dining options: Lunch, Seating, Waitstaff
Neighbourhood: University City
Philadelphia, Pennsylvania
Level Contributor
8 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“No Hostess”
3 of 5 bubbles Reviewed 16 September 2013

Walked into the South Philadlephia Restaurant and there was no hostess/greeter. After waiting 5 minutes and asking a bus person if we just had to seat ourself he replied I will look for someone. He then went to try and find someone and every waitress he asked replied with "she is in the back eating dinner", he kept asking and finally the 4th waitress came over and apologized, seated us and only then was when we decided to stay. Our waitress was exceptional, but as for the hostess, well if she was more concerned abut eating and not having someone cover her then she should not be working there.

  • Visited September 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Bluerose1114
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

19 reviews from our community

Visitor rating
    2
    4
    4
    7
    2
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Italian first
  • Portuguese first
  • Any
English first
Level Contributor
7 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“No server”
1 of 5 bubbles Reviewed 5 September 2013 via mobile

The service for this Chili is horrible! Last night my boyfriend and I went to Chili's last night for dinner and the first thing we noticed was a weird stench throughout the restaurant. They sat us down then completely forgot about us! We sat there for 15 minutes and no one came by to welcome us or take our drink order. This was not a busy might and the waitress kept walking by our table to tend to the only table next to us. The bartender was looking in our direction the whole time. No one said anything to us or asked if we had been helped. We left and went to Koreana, the nice Korean restaurant next door which had our food in front of us within 10 minutes despite the fact that they were swamped!

Visited September 2013
Helpful?
Thank Cyndolin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Columbia, South Carolina
Level Contributor
70 reviews
31 restaurant reviews
common_n_restaurant_reviews_1bd8 18 helpful votes
“Good for Lunch”
3 of 5 bubbles Reviewed 22 August 2013

Very nice people. Place was a little dated, but the staff were very attentive. However it was about 2:30 in the afternoon and there were very few folks in there.

Visited August 2013
Helpful?
Thank USCGamecocks20102011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania, United States
Level Contributor
3 reviews
“Thee WORST Chilis I've ever been to!”
2 of 5 bubbles Reviewed 1 April 2013

First there was a 20 minute wait, which is unusual for us. We always get a table right away at other Chilis locations. Once we were seated, our waitress took forever to come to the table. Once she did, she took our drink orders, which took 15 minutes to come out. The service here is just terrible. It wasn't crowded to capacity, so I don't understand the long waits. I waited over 20 minutes for a buffalo wing appetizer and over 30 minutes for my dinner. My 2 year old was becoming irritated because he was hungry and the food was taking way too long. Not to mention we kept asking for a kid's menu and crayons to keep him occupied. The waitress was not consistent in seeing if we needed anything. No coasters for our cups, no extra napkins. She was also very slow bringing everything to the table including drinks, containers and the check. The food was very good when it came out but the service was very poor. I will NEVER go back to that Chilis again. I'd rather go downtown to Filbert St. or to City Ave.

  • Visited March 2013
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Bree W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
119 reviews
71 restaurant reviews
common_n_restaurant_reviews_1bd8 32 helpful votes
“My review of South Philadelphia location”
2 of 5 bubbles Reviewed 26 March 2013

Cannot find a listing for the Chili's on Oregon Avenue in South Philly, but even thought the food is fairly ok, the services is one of the worst ever. I can never understand when a restaurant is almost emptly and you still have to wait 15 mins for the staff to get your drink order and just as long to put in the food order in. The dishes are yucky looking they look like they got them from a flea market with marks on it that make them look dirty. When you go in there are plenty of waiters and waitress but they are usually cht chatting about stuff..even to the extent you hear them chattering away in the back but hardly anyone takes note of you. Management is much better ..they do not ask is all ok..and if you say something they sort of brush you off. The whole place is dingy looking ..cooks take forever but taste wise it's ok..but with the seeminly couldn't care less attitude of the whole place..its not at all in comparison to say center city or elsewhere ..which i enjoy and higher quality that this place..

  • Visited February 2013
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank DeeMD215
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Chili's Grill & Bar also viewed

 

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing