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“Fine for a short stay”

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Best Western Plus Independence Park Hotel
Ranked #2 of 86 Hotels in Philadelphia
Certificate of Excellence
London, England
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Fine for a short stay”
Reviewed 24 March 2014

The hotel was well located, but the room even smaller than a New York City room. The breakfast was ok. I found the hotel to be pleasant but quite average. There was a concern about groups of young men loitering at and near the entrance to the hotel. A bit intimidating. The breakfast was perfectly acceptable.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
1 Thank AmCanLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnsOfDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review, 4 April 2014
Dear AmCanLondon

Thanks for staying with us at the Independence Park Hotel and for posting your comments on TripAdvisor.

The Independence Park Hotel is Philadelphia's MOST historic hotel and yes, some of our rooms are smaller than today's modern hotels. Additionally, we do have larger rooms as well as rooms with parlor areas, so perhaps one of these would be better suited for your next visit?

As for the "young men" outside of the hotel, it's my understanding that these were the valet parking staff for the neighboring restaurant, so rest assured... there's no need for concern.

Anyway, I a appreciate your honest comments and look forward to the opportunity to be of service to you in the future.

THANKS

JM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (222)
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English first
elkton, MD, United States
Level 2 Contributor
7 reviews
4 hotel reviews
Reviewed 17 March 2014

We stayed at the Best Western Independence Park Hotel while attending a conference held at the Convention Center, Philadelphia. This hotel was everything you expect from Best Western; friendly staff, comfortable beds with those great pillows, relaxing atmosphere, and yummy breakfasts including a thick liberty bell waffle!. This hotel is located 2 blocks of the Liberty Bell, Independence Hall, etc. The lobby is beautiful, and they serve tea & cookies each afternoon. On the down side, there is no on site parking (not unusual for this area), but you may drop off your luggage, and then take your car about a block away to a inside parking garage. Room rates were a bit pricey for us, but probably consistent with this area The only complaint we had was the wonderful biscuits & sausage gravy was not available on Sunday - it is served every other day. Bummer.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Diana W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allentown, Pennsylvania
Level 4 Contributor
35 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 March 2014

The staff was very helpful, we were there for passport issue resolution-US Cutoms house is across the street. Breakfasts very nice My daughter loved the Libery Bell Waffle Iron! Craig from the front desk was AWESOME! Traveled to a different "country" each evening- Irish Pub one night and German fare the next! GREAT LOCATION!

  • Stayed March 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
Thank Andy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnsOfDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review, 25 March 2014
Dear Andy

Thanks for staying at the Independence Park Hotel, the vote of confidence and your 5 Star review on TripAdvisor. We appreciate the gracious comments, especially "helpful", "clean" and "inviting!"

You know that Allentown is only an hour or so away, so please be sure to come back and visit us again soon. There's plenty of fun things to do here in Old City, plenty of great shows, restaurants and historic sites; all footsteps from the Independence Park Hotel.

And thanks for telling the world about your fantastic stay at our historic hotel.

Be well. We look forward to your return.

JM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pennsylvania
Level 6 Contributor
105 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 9 March 2014

We had a wedding to attend in the City. Booked this hotel based upon reviews. Hotel staff very pleasant from the Hotel Clerk to the other members of the staff. The wedding Ceremony was at Christ Church, right around the corner from the church. After the ceremony we were able to enjoy the cookies/tea and coffee served in the comfortable lobby with the fireplace from 4 to 6. The reception was held at the Downtown Club which was only a 2 block walk away from the hotel. This hotel is in a wonderful location, walkable to all historic points and Penns Landing. We spent a very comfortable night in a very clean room and woke up to enjoy a great breakfast which was available between 7 and 10 a.m., breakfast is included and consisted of Belgium waffles, scrambled eggs, sausage, cereal muffins juice, coffee and tea. Hotel has free WIFI and off site parking available for a fee.
We enjoyed our stay and will go back for a weekend getaway. Great Value for the area.

Room Tip: Request a high floor away from the elevator.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank nangefv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aspers, Pennsylvania
Level 5 Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 5 March 2014

We checked in to the Best Western for a weekend in Philly. The building is lovely- and in an excellent location to see all the historical sites. We also walked to the flower show, and it wasn't too bad. We were warmly welcomed upon arrival, and it was tea and cookie time, so we took advantage of that! The room was very clean, and, even though it was smallish, we found it to be just right. We were on the 5th floor- and the room was decorated in a warm, comfortable style. The bathroom, also very clean, was spacious. Breakfast was nice, a little better than the normal.
There are many great restaurants right around the corner. We will stay here again for sure.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kt-pintail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnsOfDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this review, 25 March 2014
Dear waxwing80

Thanks for staying with us while you were in Philadelphia recently attending the Philadelphia Flower Show. We're a great location for the historic sites, and I agree with you; it's an easy walk to the convention center as well. Thanks for pointing this out, since many people stay close to the convention center and miss out on the really fun things here in Philadelphia!

I am also glad you enjoyed our free hot breakfast buffet, complimentary afternoon tea, cookies and snacks and of course your clean and warm room. This is great to read, thanks.

Please come back again soon, there's great restaurants, museums, shows and art galleries all located footsteps from the Independence Park Hotel; so don't be a stranger...OK?

Thanks again.

JM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Allentown, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 March 2014

The only negative feedback I have about this hotel was the greeting by the man at the front desk. We arrived earlier than 3 pm, obviously fully aware that a room may not be ready. The man was adamant about that, which we accepted (had a wedding to get ready for and get to by 4:15). I requested that he call my cell phone when a room was ready (this wasn't offered by him - he didn't even ask my name). We checked our luggage, went out for lunch and came back around 2:30. I figured he would see us coming in and voluntarily let us know whether or not a room was ready. Nothing. We sat down (about 10 feet from him) and he never acknowledged us. About 5 minutes later, we asked if a room was ready, he immediately said "no" but then looked it up in the computer and there was one ready. After checking in and getting our room keys, he didn't even remember that we checked luggage (not even 2 hours previous). He also didn't even check that we were marked as part of a wedding so I had to ask to receive a bag AND our luggage. This was easily the worst greeting experience I've had at a hotel; I've had better experiences in European hostels.

  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Kevin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brooklyn, New York
Level 6 Contributor
161 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 3 March 2014

The room was clean, very comfy queen sized bed, great locatin in center Philly, parking was an additional $19 a day in the parking garage around the corner. Check-in and out was quick and easy. I love that check-out was at noon and not 11am. I would def. stay here again!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jill4115
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Independence Park Hotel

Property: Best Western Plus Independence Park Hotel
Address: 235 Chestnut St, Philadelphia, PA 19106-2813
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
#4 Romantic Hotel in Philadelphia
#4 Family Hotel in Philadelphia
#8 Business Hotel in Philadelphia
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Best Western Plus Independence Park Hotel 2.5*
Number of rooms: 36
Official Description (provided by the hotel):
If you're planning to "Visit Philly" this Autumn or Winter, be sure to stay the night at the Independence Park Hotel. We're located in Philadelphia's Historic District and the perfect spot to explore the city, catch a ball game, enjoy a show or just have fun! Stay with us and walk to the Liberty Bell, Independence Hall, Ben Franklin's Post Office, Betsy Ross's House, the National Constitution Center and Penn's Landing. Plus, there are dozens of great restaurants, art galleries and museums to wander through in our historic neighborhood. And if you're in Philadelphia on business, you will love our convenient location, free high speed Internet, complimentary 24/7 business pulse center and our award winning and pretty delicious complimentary continental breakfast. We are close to many corporate and government headquarters, as well as universities and renowned hospitals. Stay a night or longer and when you do, we promise to take good care of you. So, relax and enjoy our stunning architecture and host of complimentary modern comforts, designed to exceed today's demanding traveler needs. Make the most of your visit to Philadelphia, stay at Independence Park Hotel. Come be our guest! ... more   less 
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Also Known As:
Best Western Philadelphia
Philadelphia Best Western

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