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“Great staff”

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Best Western Plus Independence Park Hotel
Ranked #2 of 88 Hotels in Philadelphia
Certificate of Excellence
Reviewed 6 April 2014 via mobile

The staff at the hotel were very helpful and pleasant. We only stayed one night and were not in the room for very long pretty much just sleeping. The parking was pretty convenient but is a block and a half away. All and all a pretty nice hotel and very friendly staff.

Stayed: April 2014, travelled with friends
1  Thank michaelreuter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnsOfDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this reviewResponded 24 April 2014

Dear michaelreuter1

Thanks for selecting the Independence Park Hotel for your stay while in Philadelphia. I am glad you enjoyed your time with us and our staff was helpful and pleasant. In fact. I loved the title of your TripAdvisor review..."Great Staff"

We appreciate your kind words and look forward to your returning to Philadelphia soon.

Be well.

JM

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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982 - 988 of 1,521 reviews

Reviewed 6 April 2014

Great location for a family trip to the independence hall area. Everything is within walking distance. The hotel staff was very helpful and courteous. Rooms were quite nice for BW. Will stay here again if we plan a similar trip to Philadelphia. Parking is off premises. Not a big inconvenience though.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Hiren S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 March 2014

Less expensive, friendly and helpful staff, though dubious parking facility outside the hotel, but near quality restaurants and historic churches and the Independence Park complex. Coffee and snacks in the lobby, plus local papers. Breakfast was so-so but hot.

  • Stayed: March 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank Ken/althea M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnsOfDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this reviewResponded 4 April 2014

Dear Ken/althea M

Thanks for staying with us recently at the Independence Park Hotel and for posting your review on TripAdvisor. We appreciate both!

I am pleased that you enjoyed our friendly and helpful staff, our great location and the plethora of nearby quality restaurants and historic sites. I'm also sorry we didn't impress you with our complimentary hot breakfast buffet.

Anyway, thanks for your kind words...please come visit us again soon.

JM

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Reviewed 24 March 2014

The hotel was well located, but the room even smaller than a New York City room. The breakfast was ok. I found the hotel to be pleasant but quite average. There was a concern about groups of young men loitering at and near the entrance to the hotel. A bit intimidating. The breakfast was perfectly acceptable.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank AmCanLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnsOfDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this reviewResponded 4 April 2014

Dear AmCanLondon

Thanks for staying with us at the Independence Park Hotel and for posting your comments on TripAdvisor.

The Independence Park Hotel is Philadelphia's MOST historic hotel and yes, some of our rooms are smaller than today's modern hotels. Additionally, we do have larger rooms as well as rooms with parlor areas, so perhaps one of these would be better suited for your next visit?

As for the "young men" outside of the hotel, it's my understanding that these were the valet parking staff for the neighboring restaurant, so rest assured... there's no need for concern.

Anyway, I a appreciate your honest comments and look forward to the opportunity to be of service to you in the future.

THANKS

JM

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Reviewed 17 March 2014

We stayed at the Best Western Independence Park Hotel while attending a conference held at the Convention Center, Philadelphia. This hotel was everything you expect from Best Western; friendly staff, comfortable beds with those great pillows, relaxing atmosphere, and yummy breakfasts including a thick liberty bell waffle!. This hotel is located 2 blocks of the Liberty Bell, Independence Hall, etc. The lobby is beautiful, and they serve tea & cookies each afternoon. On the down side, there is no on site parking (not unusual for this area), but you may drop off your luggage, and then take your car about a block away to a inside parking garage. Room rates were a bit pricey for us, but probably consistent with this area The only complaint we had was the wonderful biscuits & sausage gravy was not available on Sunday - it is served every other day. Bummer.

  • Stayed: March 2014, travelled as a couple
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Thank Diana W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

The staff was very helpful, we were there for passport issue resolution-US Cutoms house is across the street. Breakfasts very nice My daughter loved the Libery Bell Waffle Iron! Craig from the front desk was AWESOME! Traveled to a different "country" each evening- Irish Pub one night and German fare the next! GREAT LOCATION!

  • Stayed: March 2014, travelled with family
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Thank Andy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
InnsOfDistinction, General Manager at Best Western Plus Independence Park Hotel, responded to this reviewResponded 25 March 2014

Dear Andy

Thanks for staying at the Independence Park Hotel, the vote of confidence and your 5 Star review on TripAdvisor. We appreciate the gracious comments, especially "helpful", "clean" and "inviting!"

You know that Allentown is only an hour or so away, so please be sure to come back and visit us again soon. There's plenty of fun things to do here in Old City, plenty of great shows, restaurants and historic sites; all footsteps from the Independence Park Hotel.

And thanks for telling the world about your fantastic stay at our historic hotel.

Be well. We look forward to your return.

JM

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Reviewed 9 March 2014

We had a wedding to attend in the City. Booked this hotel based upon reviews. Hotel staff very pleasant from the Hotel Clerk to the other members of the staff. The wedding Ceremony was at Christ Church, right around the corner from the church. After the ceremony we were able to enjoy the cookies/tea and coffee served in the comfortable lobby with the fireplace from 4 to 6. The reception was held at the Downtown Club which was only a 2 block walk away from the hotel. This hotel is in a wonderful location, walkable to all historic points and Penns Landing. We spent a very comfortable night in a very clean room and woke up to enjoy a great breakfast which was available between 7 and 10 a.m., breakfast is included and consisted of Belgium waffles, scrambled eggs, sausage, cereal muffins juice, coffee and tea. Hotel has free WIFI and off site parking available for a fee.
We enjoyed our stay and will go back for a weekend getaway. Great Value for the area.

Room Tip: Request a high floor away from the elevator.
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  • Stayed: March 2014, travelled as a couple
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Thank nangefv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Independence Park Hotel

Address: 235 Chestnut St, Philadelphia, PA 19106-2813
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
#4 Family Hotel in Philadelphia
#4 Romantic Hotel in Philadelphia
#6 Best Value Hotel in Philadelphia
#8 Business Hotel in Philadelphia
Price Range: £98 - £256 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Plus Independence Park Hotel 2.5*
Number of rooms: 36
Official Description (provided by the hotel):
If you're planning to "Visit Philly" this Autumn or Winter, be sure to stay the night at the Independence Park Hotel. We're located in Philadelphia's Historic District and the perfect spot to explore the city, catch a ball game, enjoy a show or just have fun! Stay with us and walk to the Liberty Bell, Independence Hall, Ben Franklin's Post Office, Betsy Ross's House, the National Constitution Center and Penn's Landing. Plus, there are dozens of great restaurants, art galleries and museums to wander through in our historic neighborhood. And if you're in Philadelphia on business, you will love our convenient location, free high speed Internet, complimentary 24/7 business pulse center and our award winning and pretty delicious complimentary continental breakfast. We are close to many corporate and government headquarters, as well as universities and renowned hospitals. Stay a night or longer and when you do, we promise to take good care of you. So, relax and enjoy our stunning architecture and host of complimentary modern comforts, designed to exceed today's demanding traveler needs. Make the most of your visit to Philadelphia, stay at Independence Park Hotel. Come be our guest! ... more   less 
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Also Known As:
Best Western Philadelphia
Philadelphia Best Western

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