Very nice apt, had everything we needed. Good location for going to the museums. Rittenhouse Square is a lovely neighborhood - lots of restaurants, close to buses, etc. We only had two issues with the apt, both minor. Some of the blinds are broken and we couldn't raise and lower them all. The wand was completely broken on one. Only other issue was lid that holds dishwasher detergent didn't close.
We really enjoyed the apt. I would not hesitate to book another apt through Stay Alfred, everyone was very helpful and polite and very focused on providing top-quality customer service.
We booked this place for AOTA conference and it was the best decision! Centrally located, clean and modern apartment, and my friends couldn't stop talking about it. Also the rooftop has one of the best views in the city! The front desk was always courteous and had no problem with us leaving our key since we had five people and only two keys. If you're wondering, the following were available when we were there: iron, ironing board, hangers, towels (and extra towels), extra pillows and linen, hair dryer, toiletries, and crib. Check in is simple and check out was even easier. Book here if you want your own apartment in center city.
Our crew had a wonderful time in Philly. Our reservation was conveniently place so we got to see multiple cites, were within walking distance of our conference, and were within areas bars that were perfect for our age group and styles. I would highly recommend and consider doing this again!
The AQ Rittenhouse was very clean and attractive. I have only a few suggestions for improvements. The first would be the addition of black-out drapes. The city lights are very bright at night and mini-blinds are quite inefficient for diminishing the light. The second would be to negotiate at least one parking pass. If not with the apartment complex, then with one of the parking garages. While parking was plentiful and convenient, it was also very expensive. My final comment is that a zero $ refund 30 days out is extreme. Certainly demand is sufficiently high enough that a 2/3 refund could be extended to within a week or 10 days of the intended reservation. I took the risk and am glad I did. There was almost no noise from other residents. Some noise from the city streets, but no more than expected. As others commented the duct work for the heat/air unit is quite loud. Our solution was to set the thermostat such that it did not kick on frequently and bundle up in blankets. The email three days in advance was helpful. You might add reminders for guests to bring their own seasonings. Also, the instructions to get into the building the first time were a little vague.
The quality of the accomodation is fantastic, no faults on that front whatsoever and it was a great stay however I have a real issue with the hidden cleaning fee of circa $100. Maybe a charge is okay but this is excessive ESPECIALLY when you take into account the following:
We did not get to enter the apartment until atleast 15 minutes after check-in time due to the "cleaning" and this was after requesting an early check in due to being in the city with all our luggage for hours prior.
The bath was not even clean to the touch, despite this excessive charge and delay. All we wanted was to relax after a long travel day, a delay and being $100 down.
Coffee machine hadnt been emptied either.
And finally for this $100 charge you are also expected to empty all bins yourself and put on the dishwasher before leaving.
Think this company needs to have a look at their strategy on this one as the accomodation itself is fantastic.
Really enjoyed this property! Very clean and nice to have a kitchen 2 full-size baths and living space for the days we were in Philly for a conference. The staff who worked at the facility were very helpful in calling us a cab daily and making sure all our needs were met. The view from our room and from the rooftop are exceptionally beautiful. Highly recommend this property for anyone staying in the Philadelphia area. Parking was a slight problem in that we had to park the car and couldn't get it out until the end of our visit. We took a cab everywhere we went. It didn't cost that much and by the time we would've paid parking at where we were going it was probably about the same cost and a lot less hassle. We saved so much money over getting a hotel room by renting this property. Hope you if you decide to stay you enjoyed as much as we did!