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“Great Location”

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Holiday Inn Express Philadelphia-Midtown
Ranked #32 of 86 Hotels in Philadelphia
Certificate of Excellence
NYC
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great Location”
Reviewed 21 October 2013

This hotel is in a perfect location for touring Philadelphia. We walked to all the places of interest including the sites of the murals of the walking tour of the Mural Arts Program (which is not to be missed). Hotel was clean and the staff was most helpful and courteous. Breakfast, which was included in the price of the room was more than adequate.

Stayed September 2013, travelled with friends
Helpful?
Thank Barbara T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia-Midtown, responded to this review, 23 October 2013
Thank you for telling us about your stay. We are so glad you were able to explore the city and see the wonderful murals. Happy to know that you were welcome and comfortable during your stay. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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994 reviews from our community

Traveller rating
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    151
    46
    18
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285
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (154)
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English first
Mechanicsburg, Pennsylvania, USA
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 October 2013

The room décor was dated. Worn carpeting, dated furniture, etc. If someone told that the bed mattress was filled with hay I would believe them. Very uncomfortable. A sleepless night was compounded by the heavy footed neighbors in the room above us. Called the night manager but no one answered. Called the front desk and she said they would send security to check it out. Don't know if they did but the noise didn't stop. Was awaken at 5:39AM by three loud bangs on the floor. The Wi-Fi was inconsistent at best and the climate control ran all night.

By the way, I'm an IHG Rewards Platinum member. I would stay away from this hotel.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank tm1128
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia-Midtown, responded to this review, 16 October 2013
It is our goal to consistently provide superior guest service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We have upgraded the high speed internet service and we are scheduled to start upgrading our guest roms this winter.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
273 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 141 helpful votes
Reviewed 13 October 2013 via mobile

A lovely hotel in a great area. Staff very friendly. Rooms were huge! Very comfortable seating area.
Air con was a bit loud but that soon settled down.
Lovely view from window.
Free breakfast was good- don't expect anything too fancy but it did the job.
Would stay here without hesitation.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia-Midtown, responded to this review, 15 October 2013
We would love to welcome you back. Thank you so much for letting us know about your stay. We do appreciate it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
asheville,nc
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 10 October 2013 via mobile

This hotel is ideally situated to walk or bus to all the historic and cultural sites in the city. It is surrounded by good restaurants and pubs. The staff is friendly and Gwen at the front desk will put a smile on your face.

Stayed October 2013, travelled as a couple
Helpful?
1 Thank ourphoebe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia-Midtown, responded to this review, 11 October 2013
Gwen is a star and a long term employee. Thanks for the wonderful comment. We are glad it went well while you were visiting.
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Brookfield, Illinois
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 5 October 2013

Stayed for three nights 9/28-10/1. Check-in was smooth, had booked through my convention site. Had room #1711 - it was clean, spacious, good free internet/wifi access in room, coffee maker, two queen beds, desk, and OK view. Neighborhood was fine, walk to Convention Center about 10 minutes. Breakfast was good, hours 6:30-10:30 even on Sunday. Friendly staff helped arrange shuttle back to airport - Lady Liberty Shuttle - at $10. Small grocery store across the street for snacks etc, and many places to eat in the area.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TravelLover171
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia-Midtown, responded to this review, 10 October 2013
We are happy to hear from you and know that you enjoyed yourself while you were with us. We like it when our guests have what they need and a pleasant visit. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kailua Kona, HI
Level Contributor
221 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 4 October 2013

Loved the location as there were multiple restaurants very close by. Attractions were certainly within walking distance. Very friendly greeting by Emily who explained everything without being asked. Check in was fast and efficient. Even got a comp upgrade to boot. Rooms were clean but there was a problem with some maintenance issues with the shower rod. I pointed these out at the end of my two night stay was received a phone call and follow up letter by the manager, Ashley, assuring me that things would be taken care of. Even got a credit for our inconvenience. Our AC went out on the second night but maintenance was immediately available and unit was replaced in no time. Great attention to service. Only two downsides, one was the charge for parking our car but I understand about parking in the city. It was a covered garage attached to the hotel so a plus there. The second was the cleanliness of the hallways. On the floor we were on, it looked like it had not been vacuumed for quite a while. Enjoyed our stay there and would do it again.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Keikidoc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia-Midtown, responded to this review, 10 October 2013
Thank you so much for letting us know about your stay. I am sorry that you experienced some problems, but happy to hear that they were resolved in a manner satisfactory to you. We are glad to hear that given the given you will return and would choose us again. Thank you!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Bernardino, California, United States
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 October 2013

I enjoyed my trip very much but at the hotel one day they forgot to clean and put fresh towels and i had to call the service department and have them bring me towels, and there was no refergerator in the room for my leftovers and water bottle.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorrie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia-Midtown, responded to this review, 3 October 2013
Thank you very much for taking the time to write. It is our goal to consistently provide superior guest service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I appreciate the candid feedback we receive and welcome any opportunity to improve. We are currently in the process of upgrading rooms to contain the microwave/fridges so that each month we have more available for our guests.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Philadelphia-Midtown

Property: Holiday Inn Express Philadelphia-Midtown
Address: 1305 Walnut St, Philadelphia, PA 19107-4566
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#27 Family Hotel in Philadelphia
#32 Romantic Hotel in Philadelphia
#40 Business Hotel in Philadelphia
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Philadelphia-Midtown 2.5*
Number of rooms: 168
Official Description (provided by the hotel):
Discover all that Downtown Philadelphia has to offer at the convenient, clean and comfortable Holiday Inn Express Midtown Philadelphia. In the heart of Center City, you will have access to shopping, dining, entertainment and the arts. Holiday Inn Express Philadelphia Midtown is within walking distance to various historic sites including: Independence Hall, the Liberty Bell and the Betsy Ross House. Our hotel is convenient to many other attractions including the Pennsylvania Convention Center, the Avenue of the Arts, Philadelphia's Restaurant Row, Penn's Landing, Philadelphia Zoo and Museum area. A short subway ride away are professional sports venues: Lincoln Financial Field, Wachovia Center, and Citizens Ball park. Getting there is fast and convenient. Easy access to all major highways and only 8 miles from the Philadelphia International Airport, you ll spend less time in traffic and more time doing what you came to Philadelphia to do. Whether you re coming to Philadelphia for business or pleasure, rest assured your room at the Holiday Inn Express Midtown Philadelphia is your personal retreat. Relax and make the most of your day. Amenities such as free High-Speed Wireless Internet throughout the hotel, Complimentary Hot Breakfast Bar, Outdoor Pool, 32 LCD/HD TV s and comfortable bedding means every night is a great night and every day starts right. ... more   less 
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Also Known As:
Holiday Inn Express Philadelphia Midtown Hotel Philadelphia

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