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“Good Location”

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Holiday Inn Express Philadelphia-Midtown
Ranked #29 of 86 Hotels in Philadelphia
Certificate of Excellence
Greenville, South Carolina
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good Location”
Reviewed 25 June 2014

The hotel is located in the City Center (downtown area) but the rooms, carpets, amenities etc. could have been cleaner. Found stains on room carpet, the hallway rug was dirty as well and the staff was not very keen in taking feedback on cleanliness.

  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BhupinderArora
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXmidtown, Guest Relations Manager at Holiday Inn Express Philadelphia-Midtown, responded to this review, 26 June 2014
I am very sorry to hear that the cleanliness of the hotel was not to your liking. We are currently in the process of renovating all of our guest rooms and I hope you would try staying with us once again to see our fresh and clean upgrades! It is feedback like yours that allows us to make necessary changes to our hotel, so thank you for your review!
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1,026 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (158)
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English first
Livingston, New Jersey
Level 5 Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 June 2014

Enjoyed my stay and the location was walkable to everything you could want. The room was ok but they are all being updated at the moment. I had a small concern and the hotel manager (Joanne) was there immediately to assist and resolve. She even called me to be sure everything was ok. World Class Service!
I recommend this hotel and will surely be back.
Thank you very much Joanne.

Room Tip: I didn't find a fitness center but was told you can use a nearby gym with no additional fees.
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  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jfbgianni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia-Midtown, responded to this review, 20 June 2014
We pride ourselves on our service and everyone here plays a part in our guest satisfaction. We are happy to hear that we made everything right and that you enjoyed yourself enough to want to return! We can't wait to see you back with us! Thank you.
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Chicago, Illinois
Level 4 Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 June 2014

We were there during renovations which were unfortunately happening in the room next door but can't complain about improvements. The room was very clean and had a gorgeous view of Philadelphia. Breakfast was good and had a lot of variety and a lot of room to sit. The location is perfect. Just a short walk to any theatre or historical sight. I would definitely stay here again.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Brian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bloomington, il
Level 4 Contributor
31 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 16 June 2014

We stayed here for one night on our way to the east coast. With our short time schedule we were hardly in the room, but from what we experienced, we were very happy.

The hotel staff was very friendly. The front desk worker originally said our room was not ready, but found a way to get us in our room when we checked in anyway. Its always nice not to have to come back later to take your bags to your room.

The rooms were huge, but the hotel was definitely showing its age. They are in the process of freshening up the rooms and common areas. I am sure when it is done, it will look great. I had no real complaints with the way it was though.

The breakfast was good, but the area was a little packed. The hotel is pretty large, so there was a lot of people trying to eat at once.

The location of the hotel was perfect. Right in the center of town by restaurants and tourist locations. Like most big cities, they have hop on, hop off bus tours. I recommend doing this if you want to see all of the city. The had a stop where you can pay and get on not far from the hotel.

I would definitely stay here again if I were to go back to Philly.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JamaicaSun27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia-Midtown, responded to this review, 19 June 2014
We would love to welcome you back. Thank you so much for the wonderful things you had to say and we are so glad that you enjoyed your time at the Holiday Inn Express Midtown.
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Springfield, Kentucky
Level 4 Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 June 2014

We have never been treated with so much respect as we were by Ashley and her staff. She always referred to us by our names, and helped us every time we had a question. The hotel is located in Midtown within an easy walk to most sights. We were on the 17th floor and rarely had to wait more than 30 seconds for one of the three elevators. The complimentary breakfast was excellent. Parking right next to hotel...very convenient. This will always be our hotel of choice when we visit Philadelphia!

Room Tip: Ask if an upgrade is available.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank B-A-FROSTY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia-Midtown, responded to this review, 13 June 2014
WOW! Service with a smile sounds like just the start of all the good things you found here in Philly and at the Holiday Inn Express Midtown. It's wonderful to hear such great things about Ashley and the staff and we will share this with them. Thank you so much!
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London, United Kingdom
Level 5 Contributor
97 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 8 June 2014

This Hol Inn Express is in a brilliant position in a great city. The streets around it are full of interest with neat cafes and shops.
The hotel rooms are fine - ours was a little worn around the edges, but so what, it was a good size and it all worked? Above all the service is excellent - we had a couple of small problems which were sorted fast. The parking garage is over the hotel - it's a bit tight (DON'T come in your Lincoln Limo, you won't get it round the corners and up the ramp), and make sure the guys guarding (??) each floor, or maybe they were valets, let you up to the top floor where there is more space.

What really impressed was the appearance of Jo-Ann, the general manager, asking guests at breakfast how they found the hotel, and actually listening to comments. I can only assume that those guests who have had service problems in the past just don't know how to ask politely for a problem to be solved - we did and it was.

Great value too: two nights with breakfast for two, and parking, for the equivalent of 240 or our GB £s.

Room Tip: Smile at reception
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ConsultantNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia-Midtown, responded to this review, 12 June 2014
Fabulous in Philly is a wonderful way to hear about how your time with the Holiday Inn Express Midtown went. We are in a great vibrant area, right in the center of town, and are glad you got to explore and enjoy. It's a pleasure to hear that even though you experienced problems, they were resolved to your satisfaction. Thank you so much for letting us know!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, New Jersey
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 June 2014

Stayed one night in Queen Bed room with family. Location is great. Check-in and parking was quick and convenient. Room was average, but clean and served its purpose; no complaints. No room service, but front desk can recommend delivery options. Did not take advantage of the breakfast, but it is complimentary. Excellent for the value. Would recommend and stay again.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MCallarse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HIEXmidtown, Public Relations Manager at Holiday Inn Express Philadelphia-Midtown, responded to this review, 12 June 2014
How nice to hear that everything was very nice while you stayed at the Holiday Inn Express Midtown. As an Express/limited service hotel we do not have food service, restaurant or lounge/bar, but we do provide a deluxe continental breakfast for our guests.
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Additional Information about Holiday Inn Express Philadelphia-Midtown

Property: Holiday Inn Express Philadelphia-Midtown
Address: 1305 Walnut St, Philadelphia, PA 19107-4566
Phone Number:
Region: United States > Pennsylvania > Philadelphia
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#27 Family Hotel in Philadelphia
#32 Romantic Hotel in Philadelphia
#40 Business Hotel in Philadelphia
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express Philadelphia-Midtown 2.5*
Number of rooms: 168
Official Description (provided by the hotel):
Discover all that Downtown Philadelphia has to offer at the convenient, clean and comfortable Holiday Inn Express Midtown Philadelphia. In the heart of Center City, you will have access to shopping, dining, entertainment and the arts. Holiday Inn Express Philadelphia Midtown is within walking distance to various historic sites including: Independence Hall, the Liberty Bell and the Betsy Ross House. Our hotel is convenient to many other attractions including the Pennsylvania Convention Center, the Avenue of the Arts, Philadelphia's Restaurant Row, Penn's Landing, Philadelphia Zoo and Museum area. A short subway ride away are professional sports venues: Lincoln Financial Field, Wachovia Center, and Citizens Ball park. Getting there is fast and convenient. Easy access to all major highways and only 8 miles from the Philadelphia International Airport, you ll spend less time in traffic and more time doing what you came to Philadelphia to do. Whether you re coming to Philadelphia for business or pleasure, rest assured your room at the Holiday Inn Express Midtown Philadelphia is your personal retreat. Relax and make the most of your day. Amenities such as free High-Speed Wireless Internet throughout the hotel, Complimentary Hot Breakfast Bar, Outdoor Pool, 32 LCD/HD TV s and comfortable bedding means every night is a great night and every day starts right. ... more   less 
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Also Known As:
Holiday Inn Express Philadelphia Midtown Hotel Philadelphia

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