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“Business Stay”

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Hilton Philadelphia at Penn's Landing
Ranked #19 of 88 Hotels in Philadelphia
Certificate of Excellence
Reviewed 29 July 2014

Satisfied but could have been better. Accomodations were okay but not what I would have expected from a Hyatt with a room rate of $171 a night even with a government rate. Meeting food was much better than the restaurant food and menu selections were very limited. Staff was friendly and accomodating. Lobby was beautiful. Beds were very comfortable and view of river was excellent. Harbor Park was great!!

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Hyatt Hotels
Thank Christina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 29 July 2014

We spent Saturday night in center city Philadelphia. We found the hotel was well organized even though there were two weddings going on in the hotel. The property was clean and well maintained. We walked into center city for dinner then came back and relaxed at the hotel. The staff was attentive and had a positive attitude.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Hyatt Hotels
Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hilton Philadelphia at Penn's Landing, responded to this reviewResponded 30 July 2014

It is fantastic to hear that you had an excellent stay at Hyatt Regency Philadelphia at Penn's Landing! I am pleased you found our hotel to be well appointed and the staff to be very attentive and friendly. Your kind words are greatly appreciated. I hope we can welcome you back to our property the next time your travel brings you back to Philadelphia!

Brock S. - A Guest Relations Associate

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Reviewed 29 July 2014

Perfect place to stay if you are doing Penn's Landing or Wiggins Park activities. Stayed for a weekend music festival and we keep coming back each year. Love this hotel. The bar scene is lively and the restaurant is very good. Perfect location for the festival as you can take the ferry across the river, and not deal with traffic!

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Hyatt Hotels
Thank Ben D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hilton Philadelphia at Penn's Landing, responded to this reviewResponded 31 July 2014

I am very happy to hear that you had a wonderful stay! Thank you very much for your feedback and look forward to welcoming you back soon!

Thanks,

Danny

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Reviewed 28 July 2014 via mobile

Traveled to philadephia for a family emergency. Arrived late Friday evening and had Kyle check us in. Kyle was very attentive and considerate. He answered all of our questions and went the extra mile to show us that he really cared. We had a corner king room on the 21st floor. spectacular view! The room was spacious. Our stay was wonderful. Really enjoyed the pool & even got to see the fireworks on Saturday night!
Thank you Kyle!

  • Stayed: July 2014
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Thank Michelle F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hilton Philadelphia at Penn's Landing, responded to this reviewResponded 29 July 2014

Michelle,

I am pleased to hear that Kyle went the extra mile for you during your past stay. I hope you enjoyed your spacious guestroom and view. Thank you for choosing Hyatt.

Regards,
Paul R. - Guest Relations Associate

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Reviewed 28 July 2014

My reservation for a king bed was not honored. The desk staff and the manager were arrogant, said the hotel was full. They did not seem to think that a reservation (over the phone) is an actual commitment. I did not receive the wake up call I had requested. The food was of poor quality. The service was slow.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Hyatt Hotels
Thank lilvias
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

My wife and I stayed for one night while visiting the historic sites in Philadelphia. The hotel is very well located for Independence Historical Park, a pleasant 10-15 minute walk away. We also enjoyed the view of the Benjamin Franklin Bridge from our window. We stayed on a pre-paid discount offer found through TripAdvisor, which made our stay excellent value.

The room itself was very high quality, with a lovely bathroom and extremely comfortable beds.

I particularly appreciated the service we had from the staff: everyone we interacted with was very nice, and couldn't do enough to help us. In particular, the concierge was patient with our indecision over dinner and finally got us a reservation at a fantastic Italian restaurant a short walk away. We also took advantage of the free shuttle to 30th Street Station to catch our train the next day.

  • Stayed: July 2014, travelled as a couple
    • Location
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Thank Ben F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 July 2014

Hyatt at Penn's Landing was a wonderful experience. All the staff were helpful and accomodating from the housecleaning crew to the valets. The location is right on the water and next to a park where all kinds of activities happen. There are great hotels all around and it is in the historic distric so there are many attractions in the area as well, especially if you are a history buff. Every place that we ate was fabulous, including the hotel.

  • Stayed: July 2014, travelled on business
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Review collected in partnership with Hyatt Hotels
Thank gallatinite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HyattGuestRelations, Guest Relations Associate at Hilton Philadelphia at Penn's Landing, responded to this reviewResponded 1 August 2014

Thank you for providing your feedback regarding your recent stay at the Hyatt Regency Philadelphia at Penns Landing. I'm so happy that you enjoyed your stay and out wonderful location. I'm delighted to hear about the excellent service you received from our entire staff. They are instrumental in our success. I will certainly forward all your feedback to our management team. I hope you have the opportunity to stay with us again.


Becky S-Guest Relations Associate

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Additional Information about Hilton Philadelphia at Penn's Landing

Address: 201 S Columbus Blvd, Philadelphia, PA 19106-3101 (Formerly Hyatt Regency Philadelphia at Penn's Landing)
Phone Number:
Region: United States > Pennsylvania > Philadelphia > City Center East
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#11 Luxury Hotel in Philadelphia
#18 Romantic Hotel in Philadelphia
#23 Business Hotel in Philadelphia
#31 Family Hotel in Philadelphia
Price Range: £110 - £315 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Philadelphia at Penn's Landing 4*
Number of rooms: 350
Official Description (provided by the hotel):
Waterfront property located at the doorstep of Center City, and walkable to Philadelphia's Historic Sites. Take in wonderful city views from a spacious and elegantly furnished guest room. Stay connected with WiFi at the oversized desk, or recline on the plush bed and watch the flat-screen TV. Additional in-room amenities include an iHome alarm clock radio, refrigerator and in-room safe. Choose an inviting suite for more space and amenities, or treat yourself to the ultimate Penn's Landing stay in the luxurious Owner's Suite. ... more   less 
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Also Known As:
Hyatt Regency Philadelphia At Penn`s Landing Hotel Philadelphia
Hyatt Regency Penns Landing
Hyatt Regency Philadelphia Hotel
Hyatt Philadelphia
Hyatt Penns Landing Hotel

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