This "non smoking" hotel wreaks of smoke! It is embedded in the walls. I got to my room to find it even worse so I tried to check out less than an hour later. The front desk clerk wouldn't cancel the charge and told me to call management in the morning. I called in the morning and left a message with the front desk clerk. "Management wasn't available". No word back so I called again a day later. Same front desk clerk told me management wouldn't refund my money! I am declining the charges through my credit card!! Worst customer service, dirty hotel that smells!!!!
- Official Description (provided by the hotel):
- Located just 17 miles from New York City and close to all the exciting West Orange attractions, the BEST WESTERN Turtle Brook Inn offers friendly customer service, exceptional amenities and affordable rates for visitors staying in West Orange, New Jersey. Staying at this charming West Orange, New Jersey hotel means that you'll receive excellent customer service, cozy accommodations and affordable rates, in addition to easy access to key area attractions. The Turtle Back Zoo, Edison National Historic, South Mountain Recreation Complex, Codey Arena, St. Barnabas Hospital, Manor Restaurant, Prudential Center and New Meadowlands Stadium are all just a short drive away. Guests also have the option of taking a short day trip into New York City, just 17 miles away, to visit world famous sites. Seton Hall and Rutgers University are also close by the hotel, which makes the BEST WESTERN Turtle Brook Inn the perfect place to stay while visiting students or exploring campuses. Guests of the BEST WESTERN Turtle Brook Inn will find that each recently renovated guest room comes complete with all the comforts of home, including pillow top mattresses, cable satellite television with HBO® and free high-speed Internet access. Other amenities at this West Orange hotel also include a fitness center, complimentary continental breakfast each morning, guest laundry and an on-site coffee shop. Corporate guests traveling to the BEST WESTERN Turtle Brook Inn will also appreciate the convenience of this West Orange hotel's business services and close proximity to area businesses, including Merck, Prudential, ADP and AT&T. Ready for an unforgettable and fun-filled vacation in West Orange, New Jersey? ... more less
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- Also Known As:
- Best Western Turtle Brook Hotel West Orange
- Best Western West Orange
- West Orange Best Western