My husband and I stayed here with a gift certificate for one night. We have family members that raved about the place, so we were excited to stay here. Check in was no problem, but,when we got to our room, it was very warm, over 80 degrees, and every drawer in the room was open, the fridge open, etc... it was a weird welcome. What I did like was that the hotel tries to reduce their carbon footprint by using ecologically minded products. The bathroom products were a nice touch. There were two weddings going on, but it was not too noisy for the amount of people in the hotel. The one thing that was very annoying, but hopefully has been fixed is that the TV service was being worked on the entire time we were there,(at least that is what we were told was the reason our TV service was so poor) so we could not watch TV at all. At breakfast there was a staff member who was a little rude to us as well. There is no swimming pool, which we were kind of disappointed about. Upon checking out, I did inform the clerk of my concerns when she asked how our stay was. I waited a week or so to post this review, hoping that the manager might call, but did not. Overall, it is still a very good hotel in West Orange, reasonably priced and mostly friendly staff. We are locals and it is nice to have a successful, classy business in town, I am just really picky.
- Official Description (provided by the hotel):
- Upscale suburban hotel in the Pleasantdale section of West Orange. Featuring a combination of suites, kings, and double bedded rooms with the finest of touches and a sparkling reputation for service and cleanliness. We offer Free secured WiFi at speeds of 50Mbps, Free Classic American Buffet Full Breakfast, Complimentary local business shuttle, plush linens and oversize towels, our own green line of amenities with no plastic bottles that will linger on for fifty years and of course our free to guest lobby beverage center featuring 24 hour healthy waters, Folgers Coffee & Decaf, and Nescafe Coffee, Espresso, Decaf, Hot Chocolate, and Cappuccino. And of course our daily baked cookies, popcorn, seasonal home-made lemonade and our Sweet Shoppe for that quick snack. We're minutes from Edison's Historic District, South Mountain Reservation, NJPAC, SOPAC, and The Historic Wellmont Theater in Montclair. ... more less
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- Also Known As:
- Wilshire Grand West Orange
- Hotel Wilshire Grand