This is a Housewife of NJ idea of classy but about 10 years out of date. Cheesy statues of lions and eagles out front and fake antique furnishings. All of that is ok, you know what you're getting by looking at photos online. But the staff is clueless. I asked where the restaurant is and the girl at the front desk sent me on the longish walk down the corridor to another part of the building. It was closed. On a saturday at 1pm. She didn't know. I was given a room with two small beds having booked 1 King. The guy at the desk said he didn't know what type of room I had booked because "Only the GM gets the emails" !
Also the whole place smells of cheap air freshener which makes my skin crawl. Stay somewhere else if you possibly can. Only positive note - TV is HD and has a great picture!
p.s. I notice that, like a lot of poorly run hotels, the Wilshire employs someone to answer these reviews. Trying to counteract the negative impact. Pay no attention.
- Official Description (provided by the hotel):
- Upscale suburban hotel in the Pleasantdale section of West Orange. Featuring a combination of suites, kings, and double bedded rooms with the finest of touches and a sparkling reputation for service and cleanliness. We offer Free secured WiFi at speeds of 50Mbps, Free Classic American Buffet Full Breakfast, Complimentary local business shuttle, plush linens and oversize towels, our own green line of amenities with no plastic bottles that will linger on for fifty years and of course our free to guest lobby beverage center featuring 24 hour healthy waters, Folgers Coffee & Decaf, and Nescafe Coffee, Espresso, Decaf, Hot Chocolate, and Cappuccino. And of course our daily baked cookies, popcorn, seasonal home-made lemonade and our Sweet Shoppe for that quick snack. We're minutes from Edison's Historic District, South Mountain Reservation, NJPAC, SOPAC, and The Historic Wellmont Theater in Montclair. ... more less
- Reservation Options:
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- Also Known As:
- Wilshire Grand West Orange
- Hotel Wilshire Grand