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“Going downhill”

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Country Inn & Suites By Carlson, Gettysburg
Ranked #15 of 28 Hotels in Gettysburg
Certificate of Excellence
Reviewed 5 April 2014

My husband and I first stayed at the Country Inn & Suites in Gettysburg back in 2003. It was a great place back then! Managed by top notch professionals, and you could always expect great service and a friendly atmosphere. In my opinion, the place has gone downhill in our recent stays. I know there is new management that took over a few years ago. During our last stay, we found out (by pure accident) that our door was not locking properly. When we left our room, anyone had access to it! We called the front desk and after about an hour they sent someone up from their custodian dept. He was extremely rude! He told us we didn't have to worry since we were in Gettysburg. Oh boy....no crime there. We should all move! After pressing him for more of an explanation, he did admit that "a few" of the doors on our floor were not functioning properly and they were "working on them". When he first came up to check our door he said he could find" nothing wrong with it" and acted like it was us! We always liked the proximity to the outlet shopping mall and have stayed there several times over the years. We found new places to stay. Be warned.........try your door after you leave your room! (P.S. My reviews are usually not negative....read my other ones.)

Room Tip: Just check that your door locks! And don't ask for any service.
  • Stayed: December 2013, travelled as a couple
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1  Thank Debbie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Gettysburg, responded to this reviewResponded 8 April 2014

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (798)
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531 - 537 of 798 reviews

Reviewed 31 March 2014

Yes, there are renovations going on at the moment, but it really doesn't impact on the quality of the hotel. We got a great deal by booking early.
The room was quite large and very comfortable, and the breakfast which was included in the price was very good.
There is a pool at the hotel, and a quick swim and a dip in the hot tub was very welcome after a long drive.

  • Stayed: March 2014, travelled with family
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Thank BJN3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 March 2014

Hotel is under renovation but we had not been told when we made the reservation one week prior, The hotel is located on the end of an outlet mall so there were things to do within walking distance. The staff was very friendly and tried to make up for the renovations.

  • Stayed: March 2014, travelled as a couple
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1  Thank Stillmoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

I really like Country Inns because of the "homey" feeling, the included breakfast and the cookies in the evening! I also like how some of them adapt the decor to the local flavor, as this one does. My 2 children and I stayed only one night before a day at the Battlefield. We liked the convenience of the TGI Friday's across the parking lot. The room wasn't huge, but it was clean and nice and it worked for us. The staff were all friendly and the breakfast was well taken care of. Happy with our stay and hope to return soon too see more of the sights!

  • Stayed: August 2013, travelled with family
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Thank Alyssa C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 March 2014

This hotel is 15 minutes from Liberty Mountain Ski Resort. It's also walking distance from An outlet shopping mall and a TGIFridays restaurant. The room was spacious with two doubles and a pull out sofa. It also had a micro and fridge. The hot tub was great! Just what was needed after a day of skiing. The breakfast was also plentiful and delish. The employees were all also very nice. I would definitely go back to this hotel.

Room Tip: We stayed on first floor...view of parking lot. It was fine.
  • Stayed: January 2014, travelled with family
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Thank lovetovaykay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2014

We stayed here for a weekend birthday getaway. It is very close to the outlets if you like to shop. The trolley stops right in front of the hotel which will take you to the visitors center or even right down town if you want. We took full advantage of the indoor pool and hot tub. We also had their continental breakfast both days we were there. The food was excellent and the food staff was great. They were all older ladies but they were very personable, friendly, and spoke with all the guests. I felt like I was at home. We would definitely stay here again!!

  • Stayed: September 2013, travelled as a couple
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Thank Lacy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 February 2014

Commuting, like I do, it is nice to know I have a home away from home. Everyone is always so friendly and answers any questions about Gettysburg I have. The rooms and the exercise facilities are always clean.

  • Stayed: December 2013, travelled on business
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Thank Trystategrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Gettysburg

Address: 1857 Gettysburg Village Dr, Gettysburg, PA 17325-8988
Phone Number:
Region: United States > Pennsylvania > Gettysburg
Amenities:
Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Gettysburg
#14 Family Hotel in Gettysburg
#15 Romantic Hotel in Gettysburg
Price Range: £62 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, Gettysburg 3*
Number of rooms: 83
Reservation Options:
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Also Known As:
Country Inn And Suites By Carlson, Gettysburg
Country Inn & Suites By Carlson, Gettysburg Hotel Gettysburg
Country Inn Gettysburg
Gettysburg Country Inn

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