The Inn keepers were were cold and impatient and especially condescending was Brian. My family and I wanted to experience a Bed and Breakfast that would accentuate are visit to Gettysburgh. My first experience was with Mary Beth on the phone 2 days prior to our arrival. I had made my reservations online and I then called the Inn to make sure the reservations had actually been submitted. Mary Beth answered the phone and she told me that she did not see anything at the moment. Mary Beth went on to ask for my number and specifically told me she would call to let me know that the reservation had gone through. I never received that call and when I did call later the answer machine indicated that no one was there because it was now past the buisiness hours, The next day when I called to find out a couple things about the Inn Brian was very condescending and just plain rude when speaking with me. OK when we did arrive and went over the the Inn I asked Mary Beth If I could pay my reservation with cash because I had held it with a credit card. Mary Beth in a very abrupt and rude voice said "No the payment has already gone through" I asked why I could not pay with cash because I had only intended to hold it with a credit card. I never did get a clear answer on that. I have never gone to a hotel where I could not hold with a credit card and not pay with cash when I actually arrived. The room was small and the bathroom was smaller than a closet. We had to put quarters in a parking meter because the overpriced Inn had no parking or any vouchers to pay for parking. The most dissapointing thing about the Inn was the so called breakfast. The french toast was soggy and the portion was small and the Inn had the nerve to make us pay an additional $25.00 for my daughter so she could eat that horrible breakfast. I mean really the website showcases the breakfast and that the Inn was very proud of the breakfast. My family and I eat better breakfasts at home on a Monday compared to that sham we had at the Inn. We were really dissapointed and in a down economy you would think that the Inn would try to be a little more respectful and appreciate people spending hard earned money.
- Official Description (provided by the hotel):
- Built in 1876, the Brafferton Inn Bed and Breakfast in the oldest deeded house in downtown Gettysburg. With 18 bedrooms, 8 suites, and a 3 bedroom guest house, the Brafferton Inn Bed and Breakfast can be the headquarters for your stay in Gettysburg. Located in one half block from Lincoln Square, the inn is just steps away from all the downtown shops, restaurants, art galleries, museums, and ghost tours. ... more less
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- Also Known As:
- Brafferton Hotel Gettysburg