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“Good staff can't overcome poor facility” 2 of 5 bubbles
Review of Comfort Inn

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Comfort Inn
Ranked #6 of 11 Hotels in Grants
Jacksonville, Florida
Level Contributor
109 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
“Good staff can't overcome poor facility”
2 of 5 bubbles Reviewed 26 June 2013

This is a property that needs an update. It is overpriced. The staff is friendly and helpful, however, a smiling face cannot overcome the deficiencies of this Comfort Inn. It is hard to believe that this property meets the standards of this hotel chain.

Not dirty, but not sparkling clean.

Breakfast adequate, but not remarkable.

Room Tip: Best tip for a good room: go across the street to the new Holiday Inn
See more room tips
  • Stayed May 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Edward Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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141 reviews from our community

Traveller rating
    22
    52
    35
    15
    17
See reviews for
35
55
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17
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Phoenix, Arizona
Level Contributor
30 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 bubbles Reviewed 19 June 2013

Convenient to I-40, but not to many restaurants. A decent place to stay for a night. Plenty of channels, but a HD-TV would be nice. Am I spoiled? Maybe, but other places, for the same price, had HD-TV.

  • Stayed May 2013, travelled solo
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank jimaphx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mesa az
Level Contributor
99 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 30 May 2013 via mobile

This morning we woke to no hot water. The front desk kindly gave us another room to shower in. The poor staff had to cope with one of their hot water heaters going out. Then about an hour later the whole block lost power. That would have tried the patience of a saint. Th staff continued to be helpful, cheerful and as accommodating as they could be. Kudos to them. Otherwise a nice, clean room for a good price. I recommend this motel

Stayed May 2013, travelled as a couple
Helpful?
Thank misspiggy44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Flat rock,mi
Level Contributor
63 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 bubbles Reviewed 26 May 2013

We stop here on are way home from Las Vegas Nv. It was a just Ok hotel. The office and breakfast are a little way from rooms.We had the air conditare freeze up over night and the bath tubr drain ran real slow.Breakfat was ok.The place needs a cleanup

  • Stayed May 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Jim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tucson, Arizona
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 bubbles Reviewed 9 May 2013

We have stayed in Grants many times and for years taped at other hotels, never really satisfied that they were better than a good bed for a night. This experience was different. Not only were the rooms clean and fresh but the staff was very attentive. We will definitely stay her again! No restaurant but the free breakfast was as good as any HI Express, with a very attentive attendant.

  • Stayed May 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank MactheHandiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmond, Oklahoma
Level Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 14 April 2013

We stayed here on our way to California from Oklahoma. It was a nice motel. We will definately stop here again when we are in the area. They have a nice continental breakfast and the room rate was great ($59.95 Auto Club rate).

  • Stayed March 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Donna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palmer Lake, Colorado
Level Contributor
172 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 bubbles Reviewed 19 February 2013

Got there late but they were very welcoming, helpful as to where to find something other than fast food, clean rooms, nice buffet breakfast, quiet. They also tipped us off to the CoCo Bean Cafe for a good morning cup of coffee.

Room Tip: Watch out for some migrants who did some panhandling in the parking lot. Ask for a room near the st...
See more room tips
  • Stayed January 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ReidArnold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn

Property: Comfort Inn
Address: 1551 E Santa Fe Ave, Grants, NM 87020-4005
Phone Number:
Region: United States > New Mexico > Grants
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 11 Hotels in Grants
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Inn 2.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
Grants Comfort Inn
Comfort Inn Grants

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