We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Quality Inn & Suites
Ranked #3 of 11 Hotels in Grants
Las Vegas, Nevada
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Average”
Reviewed 22 October 2013 via mobile

Hotel was standard Quality Inn. Rooms were in good condition. There was small water damage in the bathroom but it was very clean. House keeping knocked on our door 30 minutes before check out even though we had the do not disturb sign hung.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larkin74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management174, Manager at Quality Inn & Suites, responded to this review, 26 October 2013
Thank you Larkin49 for your review. Your satisfaction is important to us and we will be using the feedback you provided to make improvements in the areas you mentions. We hope that you will stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

147 reviews from our community

Traveller rating
    33
    50
    38
    17
    9
See reviews for
49
45
16
17
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Any
English first
Forest Hill, Maryland
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 October 2013 via mobile

My wife and I were traveling through New Mexico and needed a place to stay in Grants. The Quality Inn was fine for our needs.

One of the things we liked about the room was the bed. It was firm but not too firm. We both slept comfortably on it. There was plenty of light in the room. The bathroom was fine. There was also a nice couch in the room.

The hotel had a good but not great breakfast. They had the flat eggs and sausages, which combined with a muffin made a good sandwich. They ran out of sausages but the staff replaced them within a couple of minutes.

We stayed on the top floor at the far end of the hotel. This made for a long walk to the breakfast area but that was fine for me. The hotel has no elevator for guests so for those who have a harder time with stairs or walking longer distances I recommend requesting a lower level room closer to the lobby.

Overall this hotel was a good value and a good place for us to stay.

Stayed October 2013, travelled as a couple
Helpful?
Thank trajam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management174, Manager at Quality Inn & Suites, responded to this review, 26 October 2013
Thank you, trajam for your feedback.Your satisfaction is important to you us. We have recently added some new breakfast options, so hopefully you will stay with us again soon and try them out.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dodge City, KS
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 August 2013

For the most part we had a good experience at the Quality Inn in Grants. Our room was clean and the bed comfortable. I was, however, disappointed when I went to soak in the hot tub, after sitting in the car all day, and found that the water was cold. I swam in the pool instead which was heated. The breakfast was nice complete with items to make a sausage and egg mcmuffin...however I had to wait awhile for the ingredients...they seemed to be short staffed.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AnnieDodgeCity_KS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asheville
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 August 2013

Not one of the best Quality Inns I have bee to lately. It was in a small town on a Sunday so not much was open and the staff seemed to be in a lazy Sunday afternoon mood. Not too eager to help. They registered me, but that was about it. Not too helpful in any other way. Came down later to ask a question and no one was at the desk. When someone finally showed up, they were cordial, but that was about it. Called down later and no one answered.

It is an older Inn. Was clean and the room was nice. Breakfast was good. Just the staff needed some enthusiasm.

  • Stayed August 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jane Lee V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albuquerque, New Mexico, United States
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 August 2013

We spent a very pleasant night in Grants, NM. The Quality Inn was more than adequate. The king-room was large and spacious, room 310, with a sitting area, but the plasma TV was not visible from the couch, so went unused, except to place the suitcase on. The pool area is clean, and we spent 30-40 minutes in the pool, and had it all to ourselves. The free breakfast was acceptable, and overall the hotel looked very clean. We checked in effortless ly within minutes, with our reservation already printed up, needing only our signature and cc imprint to complete. Senior rate of $80 seemed pricey, and there are several older hotels, or other chains available for the adventurous. Being right on Route 66 there are many hotel bargains, as well as many rundown facilities to avoid. Chose Quality because of their Rewards program, and incentives, or would have looked at other properties. Even on a weekend, most hotels had vacancies, since this is between Albuquerque and Gallup, NM.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gary H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Worth, Texas
Level Contributor
193 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 148 helpful votes
Reviewed 15 July 2013

Okay, first the good things. The hotel is conveniently located and was very quiet. There were lots of retired-age folks, which for us is a bonus. :) Now, the not so great things. There was a funny sound coming from the restroom area. I think it's the pipes, but not completely sure. Also, the door opened very noisily. We tried to be quiet, but it just would not close without a slam. The next morning at breakfast we were disappointed that there was no wafflemaker. Maybe we expected too much, but it seems that a wafflemaker is standard issue for a motel of this type anymore. Otherwise, the eggs were running low (we ate around 8:15 and it wasn't too busy) and the person in charge of breakfast was seated and staring into space. I didn't even realize she was the one who was supposed to tend to the breakfast area until another worker prodded her into replenishing another item. I had to ask for the milk to be refilled and then she only refilled the one I asked about and did not see if the other carafes or anything else needed replenishing. Of course, the next thing we tried to use was empty, too (sausages). All in all, we will try another place next time we are in Grants.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DellaDidDisney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level Contributor
294 reviews
189 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
Reviewed 14 July 2013 via mobile

This is one of the older Quality Inns. I will hope that a person doesn't make a judgment of all Quality Inns based upon this one.

My thought was 'old and tired looking' older inn when I drove into the parking lot. There is some need of paint on the building, and the building has external stress cracks. Upon walking up the stairs to my room, I noticed that the stairs were not vacuumed. They had bits of debris and dirt on them. The hallway was not air-conditioned. There is a washing machine, but it is out of order. There is a pool and a jacuzzi. I am not sure how well taken care of the pool is. When I was in it, I could not really see my feet all that well. The jacuzzi was the same temperature as the swimming pool. The room itself is the best feature, and that is that it is super large. There is a comfortable new-looking couch. Everything is working in the room and it appears to be clean. I would say that it is okay for a night's stay, but it is a basic inn at best.

Stayed July 2013, travelled as a couple
Helpful?
1 Thank karoleigh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Grants
0.3 mi away
Comfort Inn
Comfort Inn
#7 of 11 in Grants
147 reviews
0.1 mi away
Days Inn Grants
Days Inn Grants
#5 of 11 in Grants
235 reviews
0.2 mi away
Holiday Inn Express Hotel & Suites Grants-Milan
Show Prices
Show Prices
Show Prices
1.2 mi away
Sands Motel
Sands Motel
#1 of 11 in Grants
102 reviews
15.8 mi away
Sky City Casino Hotel
Sky City Casino Hotel
#1 of 1 in Pueblo of Acoma
289 reviews
0.3 mi away
Travelodge Grants
Travelodge Grants
#4 of 11 in Grants
387 reviews
Show Prices
Show Prices
Show Prices

Been to Quality Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites

Property: Quality Inn & Suites
Address: 1496 E Santa Fe Ave, Grants, NM 87020-4008 (Formerly Holiday Inn Express)
Phone Number:
Region: United States > New Mexico > Grants
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Hotels in Grants
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Choice Hotels, Hotels.com, Travel Republic (UK), TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your Quality Inn & Suites reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn And Suites
Quality Hotel Grants
Holiday Inn Grants
Grants Holiday Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing