We stayed here four nights in early November and thought the staff and room were outstanding. The previous two nights we stayed at a beach hotel and wanted to find somewhere less expensive. When we arrived, the desk clerk took the time to show us three different room types. All the rooms were well maintained and clean. We decided on a two bedroom suite. It was nicely decorated and there was even an oven in the kitchen. It felt more like a condo with maid service. The breakfast was fresh each morning, the lobby and hallways were clean, and every member of the staff was friendly and helpful. On our last day, we had an 11 a.m. appointment at Mayo Clinic, so there was no way we could make the 12 p.m. check-out. Once again, a staff member kindly worked with us and extended our check-out time to 2 p.m.
Now, I would like to address some of the issues others raised. First, please don't blame Marriott for the "smelly" water. I have been to Florida many times, and the water at many hotels, condos, theme parks, etc. smells like sulfur. That is just Florida water. Second, you cannot always blame housekeeping for dirty dishes in the cabinet. Sometimes, guests will clean and put up their own dishes. Stainless steel pots and pans need an additional cleaning agent such as Cameo to come out squeaky clean. I try and take a bottle of this whenever I am staying somewhere with a kitchen.
Third, we all thought the beds were quite comfortable. If we are ever in Jacksonville again, we will definitely stay here. It is like a new hotel with a great staff, large rooms, and great price.
- Official Description (provided by the hotel):
- The newly renovated TownePlace Suites by Marriott Jacksonville Butler Blvd is the new design for the TownePlace Suites. At the TownePlace Suites, you will be able to settle in, keep your routine, and stay connected to the local area because our goal is to make life away from home easy, so that you can continue Real Living. ... more less
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- Also Known As:
- Towneplace Suites By Marriott Jacksonville Butler Boulevard Hotel Jacksonville
- Towneplace Suites Jacksonville