I stayed at this hotel in at the end of April, I chose this hotel because it was close to my job and had kitchens in the rooms. I also always try to stay with marriott. I don't understand how this hotel could be so new yet in such terrible shape. My sofa was gross, looked like dirty men had been laying all over it. The cleanliness of the room was not up to par. I had no iron, not enough towels, oven was not clean etc.The front desk agent that checked me in was very nice as well as the breakfast lady and my housekeeper, but when I talked to a manager she was not so nice I even witnessed her talking to the breakfast attendant in an unprofessional manner. She didn't resolve any of my issues, just walked around them. Its sad because this hotel is in a great location and has nice rooms, they just need polishing and some new staff.
- Official Description (provided by the hotel):
- The newly renovated TownePlace Suites by Marriott Jacksonville Butler Blvd is the new design for the TownePlace Suites. At the TownePlace Suites, you will be able to settle in, keep your routine, and stay connected to the local area because our goal is to make life away from home easy, so that you can continue Real Living. ... more less
- Reservation Options:
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- Also Known As:
- Towneplace Suites By Marriott Jacksonville Butler Boulevard Hotel Jacksonville
- Towneplace Suites Jacksonville