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“Clean and Affordable”

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Jacksonville Plaza Hotel & Suites
Ranked #63 of 134 Hotels in Jacksonville
Reviewed 29 September 2013

We stayed here on our way to New England. It is right off the highway and in a nice safe area. This is a good alternative to the high priced hotels in the area. The location is close to the River City Marketplace which has many decent restaurants, such as Chili's, Boston's, Olive Garden, Cracker Barrel, etc. An excellent stay.

  • Stayed: September 2013, travelled with family
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1  Thank HCLBRK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 September 2013

We stayed here for 3 nights before our cruise out of Jacksonville. It was a good place for a good price. Everything was very clean and pleasant. The staff was pretty cool...my husband had the guy who checked us in in stitches and everytime he saw him after that they interacted. It is nice to be somewhere that people are friendly and actually acknowledge your existence. I have to add what I think was the best part of the room here...there are no bedspreads...the beds are neatly made with a small cover that gets removed...no germy, yucky, god knows what has happened on this bedspread....LOL

  • Stayed: September 2013, travelled as a couple
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1  Thank Ford1665
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2013

We checked into this hotel and the first room we were given had a fridge that did not work. We were asked to change rooms. The second room appeared reasonable so we unpacked our stuff. Room was pretty clean with nice white bedding. Bathroom was clean. Shampoo & Soap supplied but only 2 bath towels. Not a big deal. So far, so good, until we got into the bed. This was the noisiest bed we have ever slept in. Every move resulted in loud creaking noises. I would have rated it much higher except for the incredibly creaky bed.
My suggestion, try the bed before you unpack. You may need to change rooms. Other than that, good deal for a very reasonable price and very close to the 95 and restaurants.

Room Tip: Check out the beds before unpacking to make sure they aren't too creaky when you move.
See more room tips
  • Stayed: September 2013, travelled as a couple
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Thank Brigitte B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2013

We stayed at this hotel the night before leaving for an 11-day cruise. We were able to leave our vehicle at the hotel during our vacation for a very modest fee. The shuttle took us to the airport at 4:30 a.m. In plenty of time for our 6 a.m. flight. The hotel was exceptionally clean, and had undergone extensive renovations. I cannot comment on the continental breakfast as we left so early, but the availability of fresh coffee was a big plus!

On our return, our flight was delayed/rerouted; instead of getting back at 6:45 p.m. as expected, we were anticipated to return around midnight. I immediately called the hotel to check on room availability as we did not want to drive home after being up since 5 a.m. The front desk clerk assured me that they would have a room for us, and the shuttle would be available to pick us up from the airport.

We finally arrived back in Jacksonville at 2:30 a.m., without our luggage. I called the hotel from the airport, and they promptly sent the shuttle to pick us up. The room was clean, spacious, and quiet. We were able to get a few hours sleep before heading home.

The hotel parking lot is well lit, and we felt comfortable leaving our vehicle parked there.

I have already booked a room at this hotel for our next trip in 4 weeks. The hotel offers free parking for up to 7 days with the Park and Fly rate, and also offers a Stay and Cruise rate with shuttle to Jaxport for Carnival cruises.

I will definitely recommend this hotel to anyone needing clean, comfortable accommodations near the Jacksonville airport. All of the staff I interacted with were professional, courteous, and truly wanted to make sure our stay was not only adequate but exceptional.

  • Stayed: September 2013, travelled as a couple
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Thank Cyndi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this reviewResponded 23 September 2013

Thank you so much for writing a detailed review. It was a pleasure to hear that we have made your stay enjoyable and provided you with exceptional service. We appreciate your kind words about our staff and the hotel. We are glad that you were able to take advantage of our Park and Fly package.

We look forward to see you soon!

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Reviewed 11 September 2013

This hotel was exactly what we needed. It is close to route 95 and not hard to find. The room was clean and comfortable. I enjoyed the hot shower in the morning. The breakfast area was simple and the coffee was great. We travel to Florida at least 3 to 4 times a year and would stay here again.

  • Stayed: September 2013
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1  Thank RickyChen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this reviewResponded 23 September 2013

We are delighted to hear that we have accomplished our goal during your stay. It is our number one priority to provide clean and comfortable accommodations at a very reasonable price. We are conveniently located by the airport off of I-95, Rivercity Market Place that has over 20 restaurants is one mile from us.

We offer the best value in town. We have great amenities like 24 hours airport shuttle, continental breakfast and parking up to 7 days free, all inclusive in the rate!

Thank you for choosing the Jacksonville Plaza Hotel and Suites! We look forward to your next visit.

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Reviewed 4 September 2013

Clean, comfortable, quiet, close to airport and marketplace at a very reasonable price. Additional savings for returning guests a well as a free shuttle service to/from JAX airport and a continental breakfast

  • Stayed: August 2013, travelled on business
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Thank ben v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this reviewResponded 23 September 2013

Thank you for your positive comments. We offer the best value in town. Our hotel was recently renovated. All of our rooms have microwave, refrigerator, coffemaker and 32" flat screen TV. It is our goal to provide clean and comfortable accommodations at a very affordable price. We also have 24 hours airport shuttle and arranged cruiseport shuttle. Parking up to 7 days is included if you stay one night.

We look forward to see you soon!

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Reviewed 19 August 2013 via mobile

After being scared away from many other budget hotels in the area we chose to stay at this one and I'm glad we did. We stayed here on our way from Northern Virginia and Key West. Making reservations was ridiculously easy, the man at the front desk when we arrived at nearly 1 am was very friendly and made checking in a painless process which we very much appreciated after driving since 10 am. The rooms were perfect for what we needed, ESPECIALLY for the value. The 2 queen beds were comfortable and clean and look exactly as pictured, smelled nothing of cigarettes, there was a flat screen TV in the room, bathroom was clean and more than adequate for the night and the AC worked well. The complementary breakfast was not great by any means but allowed us to grab a few small muffins, bagels and coffee before continuing our treck. This all coming to a total under 70 dollars was beyond a great value. Location was directly off 95 too but it was quiet which was great. I definitely recommend staying here if you're looking

  • Stayed: August 2013
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2  Thank Gianna0818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leah K, General Manager at Jacksonville Plaza Hotel & Suites, responded to this reviewResponded 4 September 2013

Thank you for your kind words about the hotel and our staff. Our staff are highly well trained to deliver excellency in hospitality. Your voice measures our success in this business. We are happy to hear that you have enjoyed our newly renovated rooms that has 32" flat screen LED TV, microwave and refrigerator.

If you will ever in need of FLY of CRUISE package in the future, please take advantage of our special offers. We have Park and Fly Package that includes up to 14 days or free parking and CRUISE package that includes roundtrip transportation to the cruiseport. We also have 24 hours airport shuttle.

Thank you for choosing the Jacksonville Plaza Hotel and Suites. We look forward to your next visit.

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Additional Information about Jacksonville Plaza Hotel & Suites

Address: 14585 Duval Rd, Jacksonville, FL 32218-2494
Phone Number:
Region: United States > Florida > Jacksonville
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Jacksonville
#45 Business Hotel in Jacksonville
Price Range: £53 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Jacksonville Plaza Hotel & Suites 2*
Number of rooms: 100
Reservation Options:
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Also Known As:
Jacksonville Plaza Hotel And Suites
Jacksonville Plaza Hotel Jacksonville

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